Motion is a productivity and scheduling software platform that uses AI to automatically plan calendars, manage tasks, and organize work for individuals and teams.
Motion (usemotion.com) is an AI-powered productivity and scheduling platform based in San Francisco, CA. It automatically builds and updates your calendar by prioritizing tasks, meetings, and deadlines for individuals and teams. Users can create tasks, plan projects, schedule meetings, and let Motion’s algorithms rearrange their day in real time based on changing priorities, duration estimates, and availability. Motion integrates with popular calendar tools and collaboration platforms so that work, meetings, and to‑dos live in one unified schedule.
A Motion charge typically appears on your bank or card statement when you’ve signed up for one of their subscription plans or started a free trial that converted to a paid account. Common scenarios include a monthly or annual subscription for an Individual plan, per‑user team subscriptions, or upgrading from a trial or basic tier to a paid plan. You might also see a temporary small authorization hold when adding or updating a payment method; this is used to verify your card and usually disappears or is reversed within a few business days.
If you’re unsure about a Motion charge, first sign in at usemotion.com and check your Billing or Account/Workspace settings for active subscriptions, invoices, and payment history. Look for confirmation emails or receipts sent to the email address you used at signup, and confirm whether a colleague or team admin created a workspace that bills to your card. For unresolved questions, you can contact Motion support through the Help/Support section in the app or on their website, or by reaching out to their published support email; include the last 4 digits of the card, the exact charge amount, and date (but never your full card number) so they can locate the transaction, clarify the charge, adjust your plan, or advise on cancellations and refunds.
Bank Statement Variations
1 known variations
These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Motion.
What types of Motion subscriptions could be causing this charge on my statement?
Motion primarily charges for recurring software subscriptions. The most common are Individual plans (billed monthly or annually) and Team/Business plans that charge per active user on a workspace. Your statement may show a single flat monthly/annual amount for an individual license, or a higher total if you’re paying for multiple team members under one account. All current plan options and prices are listed on the pricing page at usemotion.com/pricing.
What are typical Motion charge amounts I might see?
Typical Motion charges are for monthly or annual subscription fees, often appearing as a rounded amount such as a monthly individual plan, or a larger figure if billed annually or for multiple team seats. You might also see prorated amounts if you upgrade or add users partway through a billing cycle. For the exact amount you’re being billed and what plan it corresponds to, check the Billing section of your Motion account or the invoice attached to their billing emails.
Why was I charged by Motion after my free trial ended?
When you start a Motion free trial, you may be asked to enter a payment method that will be automatically charged if you don’t cancel before the trial ends. At the end of the trial, Motion converts your account to a paid subscription on the plan you selected during signup, and the first billing period begins immediately. You can see your trial end date and upcoming renewal date in your account’s Billing or Subscription page, and you can cancel there to prevent future renewals.
How do I cancel or pause my Motion subscription so I don’t get further charges?
To cancel, log in at usemotion.com, open your profile or workspace settings, and go to the Billing/Subscription section. From there, you can downgrade or cancel your plan; your access typically continues until the end of the current billing period, and you won’t be charged again unless you reactivate. If you’re on a team plan, only a workspace owner or billing admin can change or cancel the subscription, so you may need to contact them. Always wait for a cancellation confirmation email and save it for your records.
Why do I see a small Motion charge or $0–$1 authorization on my card?
Motion may place a small temporary authorization when you first add or update a payment card to verify that the card is valid. This might show up as a $0 or very small amount and is not an actual completed charge; it should drop off or be reversed automatically within a few business days. If the small amount remains in a posted (not pending) state after several days, contact your bank and Motion support with a screenshot so they can review it.
How can I get a refund for a Motion charge I don’t recognize or no longer want?
Refunds depend on Motion’s current refund policy, which may differ for monthly vs. annual plans and for team vs. individual accounts. If you believe you were charged in error, were unexpectedly renewed, or cancelled but still see a charge, first confirm your billing dates in your account and then contact Motion support through the in‑app Help section or their support email. Provide the date, amount, last 4 digits of your card, and the email associated with the account so they can locate your subscription and review possible refund or credit options. Keep in mind that some plans may be non‑refundable once a new billing period has started, so timely contact is important.
Could a Motion team or workspace I’m part of be billing my card without me realizing?
Yes, if you created a Motion workspace or are listed as the billing owner for a team, your card may be charged for all active users on that workspace. In some organizations, a manager or admin sets up the workspace but uses a shared company card, which can make personal statement charges confusing later. Check your Motion account for any team or workspace under your email, review the user list and billing owner, and speak with your company admin if the subscription was created for business use.
How do I contact Motion about a mysterious charge or billing issue?
Go to usemotion.com and look for the Help/Support or Contact section, or open the Motion app and use the in‑app support or chat option if available. When you reach out, include the email address you might have used to register, the exact charge amount, date, currency, and the last 4 digits of the card (never the full number). This information helps Motion’s support team quickly locate your account, explain what the charge is for, and assist with cancellations, plan changes, or potential refunds.