Motivated is a habit-tracking and productivity app developed by Hazel Apps SIA that helps users build positive routines and break bad habits using a habit strength model rather than simple streaks.
Motivated is a mobile habit tracker and day planner designed to help users create sustainable routines, build good habits, and eliminate unproductive ones. Available on iOS and Android, the app focuses on a "Habit Strength" metric instead of simple streaks, encouraging long‑term consistency and personal growth. It is developed and operated by Hazel Apps SIA, a Latvia‑based software company, and is distributed through major app stores such as the Apple App Store and Google Play.([motivatedapp.com](https://motivatedapp.com/terms-and-conditions/))
A charge labeled "Motivated" on a card or bank statement is likely related to an in‑app subscription or purchase made within the Motivated app, such as a recurring premium subscription giving access to advanced tracking, analytics, or other productivity features. According to the company’s terms, subscriptions are billed on a recurring basis (daily, weekly, monthly, or annually depending on the plan) and renew automatically until cancelled. All actual billing is handled by the application store (Apple, Google, or a web billing provider like RevenueCat/Paddle), so the descriptor may sometimes appear under the store’s name (e.g., Apple, Google) combined with the app name or the developer.([motivatedapp.com](https://motivatedapp.com/terms-and-conditions/))
If you have questions about a Motivated charge, first check your Apple ID or Google account purchase history to confirm which subscription or in‑app purchase was made and on which date, as well as any family‑sharing accounts that might have installed the app. Because billing and refunds are controlled by the app stores, subscription cancellations and refund requests must typically be made through your Apple or Google account rather than directly through Hazel Apps SIA. If you still cannot recognize the charge or see signs of unauthorized use, you should contact your card issuer to dispute the transaction and, if necessary, request a new card number.([motivatedapp.com](https://motivatedapp.com/terms-and-conditions/))
Bank Statement Variations
1 known variations
These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Motivated.
Why do I see a charge from “Motivated” on my card statement?
A charge labeled “Motivated” is most likely for a subscription or in‑app purchase made in the Motivated habit tracker app on iOS or Android. Motivated offers paid subscriptions billed on a recurring basis through the Apple App Store, Google Play Store, or a web billing provider, so the descriptor might show just “Motivated” or be combined with the platform name (e.g., Apple, Google). Check your app store purchase history to see the exact product and date of purchase.([motivatedapp.com](https://motivatedapp.com/terms-and-conditions/))
How is Motivated’s subscription billing handled and how often am I charged?
Motivated subscriptions are billed in advance on a recurring schedule—daily, weekly, monthly, or annually—depending on the plan you selected. All billing, including currency, tax, and renewal timing, is handled by the relevant application store (Apple App Store, Google Play, or RevenueCat/Paddle for web billing) in accordance with their own terms and conditions. The subscription will renew automatically under the same terms unless you cancel it before the end of the current period.([motivatedapp.com](https://motivatedapp.com/terms-and-conditions/))
How do I cancel my Motivated subscription so I stop being charged?
To cancel, you need to manage your subscription through the same platform where you originally signed up. On Apple devices, go to Settings > [your name] > Subscriptions, select Motivated, and tap “Cancel Subscription.” On Android, open Google Play, tap your profile icon > Payments & subscriptions > Subscriptions, choose Motivated, and cancel there. If you subscribed via web billing, follow the link in your original confirmation email or manage it through the billing provider’s portal. Cancelling stops future renewals but generally does not refund the current paid period.([motivatedapp.com](https://motivatedapp.com/terms-and-conditions/))
Can I get a refund for a Motivated subscription charge?
According to Motivated’s terms, all refunds for subscriptions and in‑app purchases are handled by the application store, not directly by Hazel Apps SIA. To request a refund, you must use Apple’s or Google’s refund request process (for example, reportaproblem.apple.com for Apple, or the “Report a problem” option in your Google Play order history). The store will review your request under its own refund policy and, if approved, process the refund back to your payment method.([motivatedapp.com](https://motivatedapp.com/terms-and-conditions/))
Why do I still see charges from Motivated after I thought I deleted the app?
Deleting the Motivated app from your phone does not automatically cancel its subscription. If you installed the app at some point and signed up for a paid plan, the subscription will continue to renew until you cancel it through your Apple, Google, or web billing account. Re‑install the app or sign in to your app store account, locate the Motivated subscription in your active subscriptions list, and cancel it there to prevent further charges.([motivatedapp.com](https://motivatedapp.com/terms-and-conditions/))
Could a family member’s usage of Motivated cause this charge on my card?
Yes. If you use Family Sharing on Apple or have multiple Google profiles linked to the same payment method, any family member who installs Motivated and starts a subscription can generate charges on the shared card. Review the purchase history for each family‑linked Apple ID or Google account to see if someone else started a free trial or subscription that later converted to paid.([motivatedapp.com](https://motivatedapp.com/terms-and-conditions/))
Does Motivated place small authorization holds or trial charges?
When you sign up for a free trial or new subscription through an app store, the platform may place a small temporary authorization or show a pending amount to verify your payment method before billing the full subscription price. This behavior is controlled by Apple, Google, or the payment processor, not directly by Hazel Apps SIA, and such pending holds typically disappear or convert into a finalized charge within a few days.([motivatedapp.com](https://motivatedapp.com/terms-and-conditions/))
How can I contact Motivated’s developer if I have questions about my account or app functionality?
For account or app‑related questions (such as login issues, habit data, or technical problems), you can contact the developer, Hazel Apps SIA, through the support email listed in the app store listing or on their website at motivatedapp.com. For billing disputes or refunds, you should contact the Apple App Store or Google Play support directly, as they control payment processing and refund decisions for Motivated subscriptions.([motivatedapp.com](https://motivatedapp.com/terms-and-conditions/))