MultiTracks.com

Software90% confidence

MultiTracks.com provides digital worship resources for churches and musicians, including multitracks, rehearsal tools, and software/apps for live performance and worship services.

Cedar Park, TX
multitracks.com

About MultiTracks.com

MultiTracks.com is a Cedar Park, TX–based software and digital content company that serves churches, worship leaders, and Christian artists. They provide multitrack recordings, stem files, click tracks, pads, and other worship resources, along with apps and web tools for rehearsal and live performance. Their ecosystem typically includes products like the Playback app for running tracks, ChartBuilder and digital chord charts, RehearsalMix for practice, and cloud-based libraries and team management tools, all integrated with a user account at multitracks.com.

A MultiTracks.com charge may appear on your bank or card statement if you purchased individual multitrack songs or bundles, subscribed to one of their apps or content libraries, or upgraded to a premium plan for team access. Users often see recurring monthly or annual billing for subscriptions such as Playback, ChartBuilder, RehearsalMix, or a content/track subscription tied to their church or worship team. You might also see charges related to renewing a license, adding seats or team members, or buying additional content credits; small temporary authorization holds can appear when you first add or update a payment method. Trial periods—where you begin with limited free access and then roll into a paid plan if not cancelled—can also result in a charge you weren’t expecting.

To verify a MultiTracks.com charge, start by logging into your account at multitracks.com and checking the Account or Billing section for recent invoices and subscription details. Look for order emails or receipts sent to your registered email address, and confirm whether a team member, staff person, or worship leader at your church has access under the same payment method. If you still have questions, you can contact MultiTracks.com support through the Help/Support section of their website, where you’ll find a contact form and knowledge base articles on billing issues, refunds, and subscription management. Common solutions include cancelling auto-renewal, adjusting your subscription tier or seat count, updating your payment method, or requesting a review of mistaken or duplicate charges.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to MultiTracks.com.

  1. MULTITRACKS.COM CEDAR PARK US

Frequently Asked Questions

Why do I see a recurring MultiTracks.com charge every month?

A recurring MultiTracks.com charge usually means you have an active subscription to one of their services, such as Playback, ChartBuilder, RehearsalMix, or a content/tracks plan for your church. These subscriptions typically renew automatically each billing cycle (monthly or annually) until you cancel in your account settings. You can see exactly which plan is active, your renewal date, and past invoices by logging into multitracks.com and opening the Billing or Subscriptions section.

What are the typical MultiTracks.com subscription and purchase amounts?

MultiTracks.com offers both individual content purchases (for example, single-song multitracks, stems, or patches) and subscription plans billed monthly or annually. Subscription pricing varies based on the product (Playback, ChartBuilder, RehearsalMix, etc.), the number of team members/seats, and whether you choose monthly or annual billing, with annual plans generally discounted on a per-month basis. Current prices and currencies are listed on the Pricing or Products pages at multitracks.com, and your exact rate appears on your invoice in the Billing area of your account.

How do I cancel or pause my MultiTracks.com subscription so I stop being charged?

To cancel or turn off auto-renewal, log into your account at multitracks.com and go to your Account or Billing/Subscriptions page. Select the subscription you want to end and choose the option to cancel or disable renewal; your access typically continues until the end of the already-paid billing period. If you manage a church or team account, you may need to be the account owner or admin to change or pause subscriptions, including removing extra seats or team members.

Why was I charged by MultiTracks.com after a free trial or when I thought I cancelled?

MultiTracks.com trials usually convert automatically to a paid subscription at the end of the trial period unless you cancel before the renewal date. If you cancelled after your billing cycle began, the charge may reflect the new cycle, and your access will remain active until that period ends. Check your subscription status and renewal date in the Billing section of your account; if the dates don’t match what you expected, contact support via the website for a billing review.

How can I request a refund or dispute a MultiTracks.com charge?

If you believe you were charged in error, sign in to multitracks.com and review your recent orders and subscription renewals to confirm what was purchased. Then, use the Support or Contact form on their website (found under Help/Support) and include your account email, invoice number, the date and amount of the charge, and why you’re requesting a refund. MultiTracks.com evaluates refund requests case-by-case, and while digital content is often non-refundable once delivered, they may assist with accidental renewals, duplicate charges, or unauthorized use by team members.

Why do I see a small or pending MultiTracks.com charge on my statement?

A small or pending MultiTracks.com amount may be an authorization hold used to verify your payment method when you first add or update a card. This is not a completed purchase and usually drops off or is reversed automatically within a few business days. If the pending amount later posts as a full charge, check your account Orders or Billing page to see whether a subscription renewal or content purchase was processed at the same time.

Can someone on my worship team or church account cause a MultiTracks.com charge on my card?

Yes. If your church or team account at MultiTracks.com is set up with your card as the primary payment method, purchases or subscription changes made by authorized admins or team members can result in charges to your card. Review your Team or Organization settings inside your MultiTracks.com account to see who has purchasing permissions, and check your order history for details on what was bought. If needed, you can change the account owner, update the payment method, adjust permissions, or contact support to help secure the account.

How do I find my MultiTracks.com receipts or invoices for accounting purposes?

All completed purchases and subscription renewals are recorded in the Orders or Billing/Invoices section of your MultiTracks.com account. Log in, navigate to your account’s billing area, and you can view, download, or print each invoice, which includes the date, amount, and product or subscription details. If you’re managing a church or organization, make sure you’re signed in under the primary admin or billing account to see the full transaction history.

This merchant is in the Software category

Browse all

Related Merchants

Google
Trello
Dext
Atlassian
OpenAI

Compare MultiTracks.com

vsGooglevsTrellovsDext

Got more mystery charges?

Paste your bank statement codes and we'll tell you exactly who charged you.

Find out who charged you