Mustafa's Kebab House

Restaurant93% confidence

Local Middle Eastern kebab shop and café serving kebabs, grilled meats, rice plates, dips, nuts, sweets, and ice cream from locations in the Hunter Region of New South Wales, including Raymond Terrace Marketplace.

Maitland, New South Wales, Australia

About Mustafa's Kebab House

Mustafa's Kebab House is a local Middle Eastern kebab shop and café based in the Hunter Region of New South Wales, with locations that include Raymond Terrace Marketplace near Maitland. They serve a range of kebabs, grilled meats, rice plates, falafel, salads, dips, gozleme, snack packs, nuts, traditional sweets, and ice cream, along with soft drinks and coffee. The business primarily operates as a casual dine‑in and takeaway venue, and may also prepare orders for third‑party delivery platforms.

A charge from Mustafa's Kebab House usually appears on your bank or card statement after you pay for food or drinks in‑store, place a phone order, or pay via a delivery app that uses their merchant name. You might see a charge for a one‑time purchase (such as a kebab meal or family order), a split charge if you paid in multiple transactions, or a small additional amount for extras, surcharges, or delivery platform fees. Pending card authorizations can also temporarily appear if the terminal or delivery app checks your card before finalizing the transaction, and may look like duplicate or $0–$2 “test” charges before they drop off.

If you don’t recognize this charge, start by checking recent food purchases in the Maitland/Hunter Region area, including any takeaway or delivery orders, and compare the date and amount to receipts, text confirmations, or delivery app order histories. If you still have questions, visit the store listed on your statement (for example, the Raymond Terrace Marketplace location) or call the phone number shown on your receipt/bank statement to ask staff to look up the transaction by date, time, and amount. For issues like incorrect amounts, duplicate charges, or a payment you didn’t make, contact the restaurant first to request a correction or refund; if it can’t be resolved, you can then speak with your bank or card provider about disputing the transaction.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Mustafa's Kebab House.

  1. MUSTAFAS KEBAB HOUSE \SHOP 34 35-39 WILL

Frequently Asked Questions

Why do I see a charge from Mustafa's Kebab House on my bank statement when I only bought takeaway food?

Mustafa's Kebab House operates as a casual kebab shop and café, so almost all charges are for single in‑store purchases such as kebabs, snack packs, rice plates, drinks, or desserts. Your statement may not list each item, only the total amount processed through their EFTPOS terminal or payment device. Compare the date and total to any recent visits you made to their Raymond Terrace Marketplace or other local Hunter Region locations.

What are typical amounts I might be charged by Mustafa's Kebab House?

Most charges from Mustafa's Kebab House will match the cost of one meal or a family order, which can range from a modest amount for a single kebab up to a higher total if you ordered multiple plates, snack packs, sides, and drinks. If the amount seems slightly higher than expected, it may include extras (like added meat, cheese, avocado), card surcharges, or delivery platform fees. Check your receipt or order history in any delivery app you used to confirm the breakdown.

Can Mustafa's Kebab House set up subscriptions or recurring payments?

Mustafa's Kebab House is a restaurant and does not typically run subscription or membership billing like streaming or gym services. All usual charges are one‑time payments for specific food and drink orders. If you see a similar amount charged repeatedly, review who has access to your card and whether a family member is regularly ordering from the restaurant or via a delivery app using your saved card.

How do I resolve a suspected incorrect or duplicate charge from Mustafa's Kebab House?

First, compare the date and exact amount of the charge against any receipts or confirmed orders from that day; it’s common for multiple small visits to appear close together. If you still believe you were charged incorrectly or twice, contact the store directly (using the phone number on your receipt or statement) and ask staff to review their POS records for that time and amount. If the restaurant confirms an error, they can usually process a refund or reversal; if you can’t resolve it with them, contact your bank or card issuer to dispute the transaction.

Why do I see a small pending or $1–$2 charge related to Mustafa's Kebab House?

Some payment processors or delivery platforms place a small temporary authorization on your card to verify it before finalizing the actual order amount. This can appear as a low pending amount or a separate line item with Mustafa's Kebab House or the delivery provider’s name. These authorizations usually drop off automatically within a few business days and should not result in an additional permanent charge.

How can I contact Mustafa's Kebab House about a charge I don’t recognize?

Look at the transaction details on your online banking or card statement; there is often a store phone number or location descriptor (such as “Raymond Terrace” or similar) linked to the charge. You can call that number or visit the store in person during business hours and ask them to check their records for the transaction using the date, time window, and amount. Bringing a screenshot or printed copy of the statement entry helps staff locate the payment more quickly.

I ordered Mustafa's Kebab House through a delivery app—why does the charge still show their name on my statement?

Depending on how the delivery app processes payments, charges may post under the restaurant’s merchant name (Mustafa's Kebab House) instead of or in addition to the delivery service name. In these cases, the amount you see usually matches the order total (including delivery and service fees) in your app receipt. Open the order history in the relevant delivery app, match the date and total to the bank charge, and use the app’s support options if you need to dispute items or request a refund.

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