My BBQ

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My BBQ is a Chinese restaurant offering roast meats, barbecued dishes, and other Cantonese-style meals, operating from the Stockland Glendale shopping centre in New South Wales, Australia.

Glendale, New South Wales, Australia
my-bbq.com.au

About My BBQ

My BBQ is a Chinese restaurant located inside Stockland Glendale shopping centre in Glendale, New South Wales, Australia. They specialise in Cantonese-style barbecue and roast meats such as roast duck, char siu (barbecued pork), crispy roast pork, and soy chicken, often served with rice or noodles. In addition to BBQ and roast dishes, they typically offer a range of stir-fries, noodle soups, and combo plates for dine-in and takeaway, catering to both quick lunches and casual family meals. Orders may be placed in person at the counter, by phone, or via selected online ordering and delivery platforms linked from their website at my-bbq.com.au.

A charge from “MY BBQ,” “MY BBQ GLENDALE,” or similar wording on your bank or card statement usually comes from a food purchase at the restaurant within Stockland Glendale, or from an online or phone order processed through their payment system or a connected delivery partner. Most charges are one-time transactions for dine-in, takeaway, or delivery meals, but you might also see separate charges for add-ons such as extra roast meats, sides, or beverages. If you ordered through a delivery app, the descriptor may still reference My BBQ but the amount can include delivery fees, service fees, and tips. In some cases, you may see a small pending or temporary authorization if your card was pre-authorised before the final bill was processed, especially for phone or online orders.

If you don’t recognize a My BBQ charge, start by checking receipts or order confirmations in your email, text messages, or delivery app history around the transaction date, and think about whether a family member used your card to buy food at Stockland Glendale. You can also verify recent orders by contacting My BBQ directly using the phone number or contact details listed on their website or Google Maps listing and providing the transaction date, approximate amount, and last four digits of your card. For issues like duplicate charges, incorrect amounts, or disputes over items received, speak with the restaurant first to request a copy of the docket or an adjustment; if you can’t resolve it, contact your bank or card issuer to ask about chargeback options. Always ensure you’ve only authorised your card once at the counter or in the app and monitor pending transactions until they settle.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to My BBQ.

  1. MY BBQ GLENDALE AUS

Frequently Asked Questions

Why do I see a charge from MY BBQ or MY BBQ GLENDALE on my bank statement?

This charge generally corresponds to a food purchase made at My BBQ in Stockland Glendale, either for dine-in, takeaway, or a phone/online order. The descriptor may appear as “MY BBQ,” “MY BBQ GLENDALE,” or something similar depending on your bank. If you used a delivery service (such as Uber Eats, DoorDash, or a similar platform), the restaurant name can still appear alongside the platform’s own reference, and the total may include delivery and service fees.

What are typical charge amounts from My BBQ?

Common transaction amounts usually reflect individual or family meal prices, often in the range of roughly AUD $15–$30 for a single meal and $30–$80 for multiple dishes or family combos, depending on what you order. Roast meat rice or noodle dishes tend to be at the lower end, while mixed platters, multiple mains, and extras increase the total. Delivery platform orders may be higher due to added delivery and service fees, as well as tips.

Does My BBQ offer any subscriptions or recurring billing for meals?

My BBQ is a traditional restaurant and does not typically offer meal subscriptions or ongoing recurring billing. Any charge from them should be a one-time transaction for a specific visit or order. If you see repeated charges on different days, they usually correspond to multiple separate orders (for example, regular lunches or family dinners), not an automatic subscription.

Why do I see a small pending or temporary charge from My BBQ?

A small pending amount can occur if your card was pre-authorised when you placed a phone or online order, or if the payment terminal briefly tested your card. This is an authorization hold used to confirm your card is valid; the final amount should update to the actual bill once processed. These holds normally disappear or adjust within a few business days, and you will only be charged the final settled amount.

How can I get a copy of my receipt or check what was included in my My BBQ order?

To obtain a receipt, first check your email or the order history in any delivery app you used, as many platforms automatically email or store receipts. If you paid in-store and lost your paper docket, you can contact My BBQ directly using the phone or email listed at my-bbq.com.au or on Google, and provide the date, time, and amount of the transaction so they can try to locate your order in their system.

How do I resolve an incorrect or duplicate charge from My BBQ?

If you believe you were overcharged or see a duplicate transaction, contact My BBQ as soon as possible with the exact transaction amounts, dates, and a screenshot of your statement if available. The restaurant can review their point-of-sale records and, if an error is confirmed, they can process a refund or adjustment back to your card. If you placed your order through a delivery platform, you may need to submit a support request through that app, as those platforms often handle billing corrections and refunds directly.

How can I contact My BBQ about a charge I don’t recognize?

Visit my-bbq.com.au or search “My BBQ Stockland Glendale” on Google Maps to find their current phone number and any listed email contact. When you reach out, have your bank statement handy and be ready to provide the transaction date, exact amount, and last four digits of your card so they can identify the payment. If you cannot reach the restaurant or remain concerned about possible fraud, contact your bank or card issuer to dispute the charge and request further investigation.

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