My Grandma Ben

Restaurant98% confidence

My Grandma Ben is a sustainably focused café, bar, and workshop space in Bowden, South Australia, offering a seasonal, largely vegetarian menu alongside pickling, preserving and fermenting workshops with a strong zero‑waste ethos.

Bowden, South Australia, Australia

About My Grandma Ben

My Grandma Ben is a sustainably focused café, bar, and workshop space located in Bowden, South Australia. Known for its seasonal, largely vegetarian menu, the venue focuses on local produce, house-made ferments, pickles, and preserves, as well as low‑waste catering and baking. In addition to food and drinks served in‑house, they often sell jars of preserves and pantry items, offer gift vouchers, and host hands‑on workshops in pickling, fermenting, preserving, and similar skills, all guided by a strong zero‑waste ethos.

A charge from “MY GRANDMA BEN”, “MY GRANDMA BEN BOWDEN”, or a similar descriptor may appear on your bank or card statement when you purchase food or drinks at the café/bar, buy preserves or pantry items to take home, purchase a gift voucher, or book and pay for a workshop. You might also see a charge for a group booking, catering order, or pre‑paid event ticket. If you opened a bar tab, there may first be a temporary authorization hold followed by the final charge once the tab is closed; the hold should drop off automatically after a few days.

To verify a My Grandma Ben charge, start by checking recent visits to the café/bar or workshop bookings and matching the date and amount with any receipts (paper or emailed). Review email confirmations for events or workshops purchased through their website (mygrandmaben.com) and look at your calendar for any catering or group bookings. If you still have questions, contact them using the email address or phone number listed on their website or social media pages, providing the exact transaction date, amount, and the statement descriptor. For unresolved issues such as duplicate charges or suspected fraud, you can also contact your bank or card issuer to dispute the transaction after attempting to resolve it directly with the venue.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to My Grandma Ben.

  1. SQ *MY GRANDMA BEN Bowden AUS

Frequently Asked Questions

Why do I see a charge from MY GRANDMA BEN on my bank or card statement?

This charge is usually from purchasing food or drinks at the My Grandma Ben café/bar in Bowden, buying preserves or pantry items, or paying for a workshop or event. It may also relate to a group booking, catering order, or a gift voucher purchased in person or online. Check your recent visits, any bookings you’ve made, or gifts you’ve bought for others around the date of the transaction.

What are typical amounts I might be charged by My Grandma Ben?

Typical café visits might range from about AUD $15–$35 for a single meal with a drink, while a shared meal, drinks, or brunch for two or more people can commonly be $40–$100 depending on what you order. Workshop or event fees are usually higher and may appear as a single larger charge (for example, $70–$200+) depending on the type and length of the class. Gift vouchers or bulk purchases of preserves can also show up as round‑number amounts like $50, $75, or $100.

Why is there a pending or temporary charge from My Grandma Ben that doesn’t match my final bill?

If you opened a bar tab or left a card with the bar, My Grandma Ben (via their payment processor) may place a temporary authorization hold to confirm your card. This can be an estimated amount or a round figure that doesn’t match your final spend. Once the tab is closed and the actual amount is charged, the original hold should automatically fall off your account within a few business days, depending on your bank.

How can I get a copy of my receipt from My Grandma Ben to verify this charge?

If you requested an emailed receipt at the time of payment, search your inbox (including spam) for "My Grandma Ben" around the transaction date. For in‑person purchases without an email receipt, you can contact the venue using the details on mygrandmaben.com and provide the date, time window, card type, and exact amount so they can try to locate the receipt. Your bank statement or mobile wallet history can also help you narrow down the time of the transaction.

How do I cancel or change a workshop or event booking with My Grandma Ben?

To cancel or reschedule a workshop, start by checking your booking confirmation email for any specific cancellation policy or instructions, as policies may vary by event. In most cases, you’ll need to contact My Grandma Ben directly via the email or phone number listed in your confirmation or on their website, providing your name, booking date, and reference number. Depending on their policy and the notice period, you may be offered a refund, credit, or transfer to another session.

How can I request a refund or query an incorrect charge from My Grandma Ben?

If you believe you were overcharged, charged twice, or billed for something you didn’t receive, contact My Grandma Ben directly as soon as possible with the transaction details (date, amount, and last four digits of your card). For in‑person issues, it can be helpful to visit during quieter hours or email them with a photo or screenshot of the statement entry. If you cannot resolve the issue with the venue or suspect fraud, contact your bank or card issuer to dispute the charge and ask about their chargeback process.

Can I pause or limit future charges from My Grandma Ben, such as regular workshop bookings or catering?

My Grandma Ben does not typically operate on automatic monthly subscriptions, but you may have recurring commitments such as standing catering orders, recurring workshop series, or pre‑scheduled events. To stop or adjust these, reach out directly to the venue via the contact details on mygrandmaben.com and confirm that any ongoing bookings or orders are cancelled or updated. You can also remove saved card details from any third‑party booking platform you used, if applicable.

How do I contact My Grandma Ben about a charge I don’t recognize?

Visit mygrandmaben.com to find their current contact details, which typically include an email address and a phone number for the venue. When you reach out, include the name on your card, the exact transaction date, the amount, and the statement description (for example, “MY GRANDMA BEN BOWDEN AUS”). This information helps them quickly search their payment system and confirm what the charge relates to or advise you on next steps.

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