My Taxi

Rideshare55% confidence

Small independent taxi service operating around Lakemba, Australia, providing local point‑to‑point transportation by phone booking.

Lakemba, New South Wales, Australia

About My Taxi

My Taxi is a small, independent taxi operator serving the Lakemba area in New South Wales, Australia. It provides local point‑to‑point transport primarily via phone bookings, with drivers typically operating standard NSW‑licensed taxis that are required to comply with state safety and fare regulations. As with other NSW taxis, trips are usually charged by a meter that follows the government‑set rank‑and‑hail fare structure (flag fall, per‑kilometre rate, waiting time, tolls, and a government passenger levy), rather than flat, app‑based pricing.([gmcabs.com.au](https://gmcabs.com.au/fares/?utm_source=openai))

A charge from "My Taxi" may appear on your bank or card statement when you’ve taken a metered taxi trip in or around Lakemba and paid by card in‑car. Common scenarios include a standard one‑time fare, a late‑night or weekend trip with higher regulated night rates, airport or toll‑road journeys where tolls and surcharges are added to the fare, or a booking fee for a pre‑booked pickup. You might also see a small temporary authorization (for example, a low‑dollar test hold) when your card was first inserted, tapped, or stored in the cab’s payment terminal; these holds are normally reversed automatically after a few days. In some cases, if you travelled in a taxi booked through another local network, My Taxi may be the underlying operator processing the payment, so the descriptor on your statement can differ from the brand you remember.

To verify or resolve a My Taxi charge, first match the date, time, and amount to any recent taxi trips you took in the Lakemba/Sydney area, including airport transfers or late‑night rides. If you were given a printed or SMS receipt, it should show the taxi’s plate number, driver ID, fare breakdown, and the trading name that appears on your statement—use that information to call the taxi company phone number on the receipt or on the vehicle’s door decals. If you suspect an overcharge (for example, the meter wasn’t used, or the fare seems far above what was displayed), you can lodge a complaint directly with the operator and, if unresolved, with the NSW Point to Point Transport Commission Taxi Fare Hotline (1800 500 410), which investigates fare‑related issues; you can also contact your bank to dispute the transaction if you believe it’s unauthorized.([pointtopoint.nsw.gov.au](https://www.pointtopoint.nsw.gov.au/about-commissioner/information-for-passengers?utm_source=openai))

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to My Taxi.

  1. My Taxi 0430 203 766 Lakemba VIC AUS

Frequently Asked Questions

Why do I see a My Taxi charge on my statement when I took a cab in Lakemba?

My Taxi is likely the small local operator that provided the vehicle or processed the card payment for your ride, even if you booked through a generic taxi number or another network. The statement descriptor usually reflects the legal trading name attached to the payment terminal in the cab, not necessarily the brand you remember or the booking service you used. Check any receipts or SMS confirmations from your trip—these often list the operator name and ABN that will appear on your bank statement.

How are My Taxi fares in Lakemba calculated?

Fares for NSW taxis are generally based on the state’s regulated rank‑and‑hail fare structure: a flag fall at the start of the trip, a per‑kilometre distance rate, and a per‑minute waiting charge when the vehicle is slow or stopped, plus any applicable tolls and a government passenger service levy (often passed through as a small fixed amount).([gmcabs.com.au](https://gmcabs.com.au/fares/?utm_source=openai)) Night and weekend trips can cost more due to higher permitted night rates, and maxi‑taxis or group vehicles may charge up to 150% of the standard meter when carrying 5 or more passengers.([gmcabs.com.au](https://gmcabs.com.au/fares/?utm_source=openai))

Why is the My Taxi amount higher than I expected for my Lakemba trip?

Several factors can increase the final metered amount: night or weekend tariffs, heavy traffic (which increases waiting‑time charges), toll roads, airport surcharges, or booking fees for pre‑booked pickups. In NSW, taxis must use the meter for rank and hail work and cannot legally charge more than the maximum regulated fare; if you believe the driver didn’t use the meter or demanded a fixed fare that exceeded it, you can complain to the operator and, if needed, to the Point to Point Transport Commissioner or Taxi Fare Hotline (1800 500 410).([pointtopoint.nsw.gov.au](https://www.pointtopoint.nsw.gov.au/become-a-driver/driver-obligations?utm_source=openai)) Always compare the amount on your receipt to the amount charged on your statement.

Can My Taxi place a small or duplicate charge on my card?

Like many taxi operators, My Taxi’s payment terminal may place a small temporary authorization (for example, a low‑value hold) to verify your card before the final fare is processed. This authorization should drop off automatically within a few business days and not become a permanent charge. If you see both a small pending amount and the full fare, wait a few days to see if the small amount reverses; if it does not, contact the taxi operator listed on your receipt or your bank to query or dispute the extra charge.

How can I get a receipt or fare breakdown for a My Taxi trip?

Drivers are required to provide an itemized receipt on request that shows the fare components, including flag fall, distance, waiting time, tolls, levies, and any surcharges as set by NSW’s fare orders.([ipart.nsw.gov.au](https://www.ipart.nsw.gov.au/documents/media-release/media-release-have-your-say-rank-and-hail-taxi-fares-4-march-2025?utm_source=openai)) If you didn’t receive a receipt at the time, check your phone for any SMS or email confirmations from the booking or payment system; these can often be re‑issued by calling the taxi operator whose name or phone number appears on your bank statement. When you contact them, have the trip date, approximate time, pickup suburb, and last four digits of your card ready so they can locate the transaction.

How do I dispute or request a refund for a My Taxi charge I don’t recognize?

Start by contacting the taxi company listed in the transaction descriptor—this is usually “My Taxi” plus a phone number or location—and ask them to look up the charge using the date, amount, and last four digits of your card. If they confirm it’s not your trip or acknowledge an overcharge, they can generally reverse or partially refund the payment through their EFTPOS provider. If you cannot reach the operator, or if they refuse to correct what you believe is an error or unauthorized charge, contact your bank or card issuer to lodge a dispute and consider reporting the issue to the NSW Point to Point Transport Commissioner via the Taxi Fare Hotline (1800 500 410).([pointtopoint.nsw.gov.au](https://www.pointtopoint.nsw.gov.au/about-commissioner/information-for-passengers?utm_source=openai))

How do I contact My Taxi if I have a complaint about a Lakemba trip?

Because My Taxi appears to be a small local operator without a public website, the main contact method is usually the phone number printed on the taxi doors, rooftop light, or your receipt. If you no longer have those details, check your bank statement descriptor; many merchants include a phone number next to the trading name. If you still can’t reach them or are dissatisfied with their response, you can escalate a complaint to the Point to Point Transport Commissioner using the Taxi Fare Hotline (1800 500 410) or Transport for NSW’s online feedback channels.([pointtopoint.nsw.gov.au](https://www.pointtopoint.nsw.gov.au/about-commissioner/information-for-passengers?utm_source=openai))

Can I cancel a My Taxi booking and will I be charged?

For standard phone bookings with small local taxi operators like My Taxi, you can usually cancel by calling the same number you used to book, as long as the driver hasn’t already arrived or started the trip. Some operators may charge a call‑out or cancellation fee if the taxi has been dispatched and you cancel very late, but any such fee must be disclosed at the time of booking or appear on your receipt. If you believe you were charged an unreasonable cancellation fee, ask the operator for an explanation and, if necessary, raise the issue with your bank or the Point to Point Transport Commissioner.

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