MyFriendAI is a subscription-based AI assistant service that provides users with a personal chatbot to help with tasks such as reminders, scheduling, and other day‑to‑day support.
India (exact headquarters city not publicly disclosed)
MyFriendAI is an online platform that offers a personal AI assistant, typically accessed via web or mobile, designed to help users with everyday tasks like organizing schedules, sending reminders, and answering questions. Public information and third‑party explanations describe it as an AI companion/productivity tool sold on a recurring subscription basis, sometimes promoted with trials or introductory offers. ([joinchargeback.com](https://www.joinchargeback.com/whats-this-charge/myfriendai.com/MYFRIENDAI-ACCOUNT-BILL?utm_source=openai))
A MyFriendAI charge usually appears on card statements when a user signs up for a paid subscription or when a trial converts into a paid plan. Descriptors can vary and may show up as MYFRIENDAI, MYFRIENDAI-SUBSCRIPTION, MYFRIENDAI-ACCOUNT-BILL, or similar variants tied to their website (myfriendai.com); in some regions or processors, it may also route through domains like my-friend.io with country codes such as “DE” indicating the processing location rather than the company’s headquarters. Charges may recur monthly or annually, and additional line items can occur for in‑app purchases, plan upgrades, or automatic renewals if they were not cancelled before the renewal date. ([joinchargeback.com](https://www.joinchargeback.com/whats-this-charge/myfriendai.com/MYFRIENDAI-ACCOUNT-BILL?utm_source=openai))
If you have questions about a MyFriendAI charge, first check any email confirmations from sign‑up, including spam or promotions folders, for receipts from MyFriendAI or myfriendai.com. Then log into your MyFriendAI account (if you created one) to review active subscriptions, billing history, and renewal dates; cancellation is usually done within the account’s subscription or billing settings. If you cannot access your account or do not recognize the subscription, contact MyFriendAI support using the email/support channels listed on their site (commonly support@myfriendai.com or contact forms) and request clarification or a refund where appropriate. If you still can’t resolve the issue or suspect fraud, you should contact your bank or card issuer promptly to dispute unrecognized transactions and consider cancelling the card to prevent further charges. ([joinchargeback.com](https://www.joinchargeback.com/whats-this-charge/myfriendai.com/MYFRIENDAI-ACCOUNT-BILL?utm_source=openai))
Bank Statement Variations
1 known variations
These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to MyFriendAI.
Why do I see a charge from MYFRIENDAI or MYFRIENDAIUSA on my card statement?
This usually indicates a subscription or purchase related to the MyFriendAI service, an online AI assistant product. The charge may stem from starting a paid plan, a free trial that converted into a paid subscription, or an in‑app/online upgrade processed via MyFriendAI’s billing system. Check your email for receipts from myfriendai.com or related descriptors and review your MyFriendAI account for an active subscription.
What are common billing patterns or amounts for MyFriendAI?
Public reports describe MyFriendAI as a recurring subscription service, typically billed monthly or annually, though specific prices and tiers can vary by promotion and region. You may see a consistent recurring amount each billing cycle, and occasionally separate smaller charges for add‑ons or in‑app purchases. Always review the pricing section inside your MyFriendAI account or on their website for the exact plan and amount you agreed to.
How do I cancel my MyFriendAI subscription so I stop being charged?
To cancel, log in to your MyFriendAI account and go to the account, billing, or subscription settings area—third‑party cancellation guides note that cancellation is usually completed with a few clicks from within the user dashboard. Look for an option such as “Cancel Subscription” or “Manage Plan,” follow the prompts, and keep a screenshot or email confirmation of the cancellation for your records. After cancelling, you generally retain access until the end of the current billing period, after which further renewals should stop. ([joinchargeback.com](https://www.joinchargeback.com/he/bitulim/eich-levatel-myfriendai?utm_source=openai))
Can I get a refund for a MyFriendAI charge I didn’t expect?
If you do not recognize a MyFriendAI charge or were surprised by an auto‑renewal, first contact MyFriendAI through their support email or contact form and explain the situation, including dates, amounts, and the last four digits of the card used. Ask whether they can reverse the most recent charge and ensure the subscription is cancelled. If they do not respond or refuse and you truly did not authorize the charge, you can then contact your bank or card issuer to dispute the transaction, providing any evidence that you never used or intended to use the service. ([joinchargeback.com](https://www.joinchargeback.com/whats-this-charge/myfriendai.com/MYFRIENDAI-ACCOUNT-BILL?utm_source=openai))
Why was I charged after a MyFriendAI free trial ended?
MyFriendAI, like many subscription services, may begin billing automatically once a free trial period expires if you don’t cancel before the trial end date. In that case, the first paid charge will appear immediately after the trial, and subsequent charges will follow each billing cycle. Check your original signup confirmation or account billing page to see when your trial ended; if you believe you cancelled in time, contact MyFriendAI support with proof of your cancellation request and ask them to review the charge.
I don’t remember signing up for MyFriendAI. How can I verify whether someone in my household did?
Start by searching all email inboxes associated with your household (including family members) for terms like “MyFriendAI,” “myfriendai.com,” or “subscription.” Also review app store purchase histories or browser histories for sign‑up pages. It’s common for one person to start a trial or install an AI assistant app and then forget about it until a renewal posts. If you still can’t locate any record but continue seeing charges, contact MyFriendAI support with the transaction details to ask if they can identify which account is linked to your card.
What should I do if I can’t access my MyFriendAI account to cancel or manage charges?
Use the “Forgot password” or account recovery options on the MyFriendAI sign‑in page to regain access. If that fails, contact their support team with the email you believe is tied to the account, along with partial card details and recent transaction dates so they can locate your profile. Request that they either restore access or cancel any active subscriptions on your behalf and send written confirmation of the action. If you receive no response and charges continue, report the issue to your bank or card issuer and consider blocking or replacing the card.
Can MyFriendAI place small temporary or “test” charges on my card?
Like many online services, MyFriendAI or its payment processor may place small temporary authorization holds when you add or update a payment method to verify that the card is valid. These authorizations may appear as very small pending charges that later disappear or are reversed. If a small amount remains posted and you do not see a corresponding subscription in your account, contact MyFriendAI support and your card issuer to clarify whether it was an authorization hold or an unintended charge.