About MyKarz
MyKarz is a technology platform and mobile app that enables users to book passenger transport and on-demand delivery services with fully licensed private hire drivers. Operated by Williams & Williams London Limited and associated entity MyKarz Ltd, the service focuses on pre-booked journeys, chauffeur-style rides, and delivery of goods, with an emphasis on safety, licensing compliance, and real-time GPS tracking of trips. The company positions itself as a regulated alternative to traditional taxis and ride‑hailing services, with all drivers and vehicles vetted and documentation monitored through its platform.
A charge labeled “MYKARZ Services” on a bank or card statement is most likely related to a ride booked through the MyKarz passenger app or a delivery service arranged via the platform. This may represent a one‑time fare for a completed journey, the cost of goods and delivery purchased on a client’s behalf, or adjustments such as tolls, waiting time, or cancellation fees as set out in the MyKarz app at the time of booking. In some cases, you may also see temporary authorization holds placed when adding or updating a payment card or when a trip is estimated, which later clear or are replaced by the final charge once the ride or delivery is completed.
If you do not recognize a MyKarz charge, start by checking the trip and payment history in your MyKarz app, including any rides or deliveries you may have booked for family members or colleagues. Compare the date and amount on your statement with the in‑app receipt, and look for any related emails or SMS confirmations. If something still looks incorrect, you can contact MyKarz support via the app or through their website for clarification, fare reviews, or refund requests before escalating the matter to your card issuer. It’s also wise to review who has access to your account and payment methods, enable any available security features, and update your password if you suspect unauthorized use.