n8n

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n8n is a workflow automation platform that lets users connect apps and APIs to build automated workflows, available as both open-source software and a hosted cloud service (n8n Cloud).

Berlin, Germany
n8n.io

About n8n

n8n is a workflow automation platform that lets you connect apps, APIs, and databases to build automated workflows without heavy custom coding. Available as both open‑source software (self‑hosted) and a fully managed cloud service (n8n Cloud), it’s used by developers, operations teams, and businesses to automate tasks such as data syncing, lead routing, notifications, and internal processes. The company is based in Berlin, Germany, and offers integrations with hundreds of popular tools (CRMs, messaging apps, databases, and more), plus the ability to call any API.

A charge from n8n will usually relate to a subscription for n8n Cloud, which is billed on a recurring basis (typically monthly or annually), or to a usage‑based or team upgrade within an existing account. You might also see a charge after moving from a free trial or free tier to a paid plan, adding extra resources (like more workflows or higher limits), or switching billing frequency. In some cases, a small temporary authorization may appear when you add or update your payment method; this is a verification hold from n8n’s payment processor and should disappear automatically.

To verify an n8n charge, first log in at app.n8n.cloud (or via n8n.io) and check your “Billing” or “Subscription” section for invoices and plan details that match the date and amount on your bank or card statement. Look for descriptors like “N8N”, “N8N CLOUD”, or similar in your statement. If you still have questions, contact n8n support through their help center or the contact form on n8n.io, providing the last 4 digits of your card, the exact charge amount, currency, and date (but never your full card number). Common issues—such as being billed after a trial, duplicate workspaces, or not recognizing a team member’s subscription—are usually resolved by reviewing your active workspaces, cancelling unused ones, and requesting adjustments or refunds through support when appropriate.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to n8n.

  1. PADDLE.NET* N8N CLOUD1 London GB

Frequently Asked Questions

Why was I charged by n8n even though I’m using the open‑source/self‑hosted version?

The open‑source, self‑hosted version of n8n is free to download and run, but you may still see an n8n charge if you signed up for n8n Cloud (the hosted service) with the same email, or if someone on your team created a paid workspace. Log in to app.n8n.cloud and check the “Workspaces” and “Billing” sections to see if a cloud subscription is active under your email or company domain. If you find an unexpected workspace, you can cancel it and contact support with the workspace ID to discuss a possible refund.

What are the typical n8n Cloud subscription prices and billing options?

n8n Cloud offers multiple tiers (such as Starter, Pro, and higher‑capacity plans) with different limits on workflows, executions, and team collaboration. Plans are generally billed monthly or annually, with annual billing sometimes offering a discount over month‑to‑month pricing. Because pricing can change, check the latest details at n8n.io/pricing and compare the amount and currency on your statement with the plan you selected in your account’s Billing section.

Why did my n8n charge increase compared to previous months?

Your n8n bill can increase if you upgraded to a higher plan, switched from annual to monthly billing, added more workspaces or team members, or moved from a promotional or trial price to standard pricing. Another common reason is exceeding included limits and moving to a higher tier at your renewal date. Review your invoices under Billing in your n8n Cloud account to see the exact plan and any changes applied in the billing period when the higher charge occurred.

How do I cancel or pause my n8n Cloud subscription so I stop getting charged?

To cancel, log in to your n8n Cloud account, go to your workspace settings, then open the Billing or Subscription section and choose the option to cancel or downgrade your plan. Your subscription typically remains active until the end of the current billing period, and you won’t be billed again unless you reactivate or upgrade. If you manage multiple workspaces, repeat this for each one you no longer need. For help with account access or confirming cancellation, contact n8n support via the help center on n8n.io.

How can I request a refund for an n8n charge I don’t recognize or no longer need?

If you believe a charge is incorrect or you forgot to cancel before renewal, first cancel the subscription in your n8n Cloud billing settings to prevent future charges. Then contact n8n support through their official support form or help center with your workspace URL, invoice number (if available), charge amount, and date. Refunds are evaluated case‑by‑case and are more likely when you reach out soon after the charge and have not heavily used the service during the new billing period.

Why do I see a small or temporary n8n charge (like $0–$2) on my card?

When you first add or update a payment method on n8n Cloud, their payment processor may place a small temporary authorization hold to verify that the card is valid. This is not an actual debit and should fall off or be reversed automatically within a few business days. If the small amount becomes a posted transaction that does not disappear, contact your bank or card issuer, then reach out to n8n support with a screenshot of the charge for clarification.

Can my company be billed centrally for multiple n8n workspaces or team members?

Yes, n8n Cloud allows teams and organizations to manage multiple users within a workspace and have billing handled through a single account. Typically, only the workspace owner or billing admin’s payment method is charged, even if several team members are using the service. If you see a charge you don’t recognize on a company card, check whether a colleague created an n8n Cloud workspace under your corporate email domain, and consolidate or close unused workspaces as needed.

How can I find the invoice or receipt that matches the n8n charge on my bank statement?

Log in to your n8n Cloud account and navigate to the Billing or Invoices section; there you can download PDF invoices and receipts for each billing period. Match the invoice total, date, and currency to the charge on your bank or card statement, which may appear under descriptors like “N8N” or “N8N CLOUD”. If you do not have access to the account (for example, the account owner left your company), contact n8n support with your company name, domain, and the last four digits of the card used so they can help locate the correct account and documents.

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