Name.com

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Name.com is an ICANN-accredited domain name registrar that sells domain registrations, DNS, SSL certificates, email, and related website services.

Denver, Colorado, United States
name.com

About Name.com

Name.com is an ICANN-accredited domain name registrar based in Denver, Colorado, that specializes in domain registrations and related website services. Through name.com, individuals and businesses can register new domain names, transfer existing domains, manage DNS, and purchase add-ons such as SSL certificates, professional email, WHOIS privacy, and website-building tools. They also offer value-added services like domain forwarding, URL and email forwarding, and domain backorders for high-demand names.

A Name.com charge may appear on your bank or card statement for several reasons, most commonly for yearly domain registration or renewal fees, DNS and SSL upgrades, email hosting, or bundled website service packages. Many customers have auto-renew enabled, so domains, SSL certificates, and email plans renew automatically on an annual or multi-year cycle, which can create unexpected recurring charges if you’ve forgotten about an older domain or service. You may also see temporary authorization holds when adding or updating a payment method, when placing a large order, or if a transaction is being verified by their payment processor; these holds typically drop off within a few business days.

If you’re unsure about a Name.com charge, first log into your account at name.com and check the “Billing” or “Order History” section to see detailed invoices, renewal dates, and the specific domains or services billed. Verify whether any domains are set to auto-renew and check all email addresses you use for Name.com for renewal notices or order confirmations. For additional help, you can visit name.com/support to access live chat, submit a ticket, or browse their help articles; you can also contact their customer support team via the contact options listed there to request clarification, receipts, refunds where eligible, or cancellation of unwanted renewals. Always confirm you’re on the official “name.com” website before entering login or payment information.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Name.com.

  1. RS*NAME.COM 720-2492374 WA

Frequently Asked Questions

Why am I seeing a yearly charge from Name.com on my statement?

Most Name.com charges are for annual domain name renewals, SSL certificate renewals, or email/hosting subscriptions that have auto-renew enabled. If you registered a domain in the past—sometimes for a side project, campaign, or client—it may be set to renew automatically each year by default. Log into your Name.com account and check the “My Domains” and “Billing/Order History” sections to see which services were just renewed.

What are common amounts I might be charged by Name.com?

Typical Name.com charges are often in the range of about $10–$20 USD per year for standard domains, with premium domains, SSL certificates, and email or hosting plans costing more. You may see multiple line items or a single combined charge if you renewed several domains or services at once. Exact pricing varies by domain extension (TLD), add-ons (like WHOIS privacy), and any discounts or promotions applied at checkout.

How do I turn off auto-renew or cancel a domain or service at Name.com?

To disable auto-renew, log into your Name.com account, go to “My Domains” (or the relevant service area), select the domain or product, and toggle off the auto-renew or renewal setting. This stops future renewal charges, but your domain or service will remain active until the end of the current paid term. For website, email, or other subscriptions, visit the “Account” or “Billing” section to manage or cancel those plans individually.

How can I request a refund for a Name.com charge I didn’t expect?

Sign in to your Name.com account and review the order in the “Billing” or “Order History” section, then visit name.com/support to contact customer support via ticket or chat and reference the specific order number. Refund eligibility depends on the product and timing—many domains have a short grace period for refunds, while SSL certificates, premium domains, and some services may have more limited or no refunds once provisioned. Explain whether the charge was an auto-renewal you no longer need; support may be able to reverse recent renewals if they are still within the allowed refund window and the domain has not been used or transferred.

Why do I see a small or duplicate pending charge from Name.com?

Name.com may place a temporary authorization hold on your card when you add or update a payment method, attempt a purchase, or when the bank needs to verify the card. These are not final charges and usually disappear or adjust to the final amount within a few business days, depending on your bank. If a transaction fails or is retried, you might see multiple pending entries, but only one should settle as a completed charge.

How can I see exactly what this Name.com charge is for?

Log into your account at name.com and go to the “Billing,” “Order History,” or “Invoices” section, where you can view dates, amounts, and detailed line items (such as specific domains, SSL certificates, or email plans). You can usually download invoices or receipts in PDF format for your records. If you have multiple Name.com accounts (for example, personal and business), be sure to check each email address you’ve used to register for Name.com.

How do I contact Name.com about a billing or charge issue?

Go to name.com/support to access their primary support channels, which typically include a help center, ticket submission, and live chat during business hours. When contacting them, have your account email, recent invoice numbers, and the last four digits of the card that was charged ready so they can locate the transaction quickly. For security, do not send full card numbers via email or ticket.

I was charged by Name.com after a promo or discount—why is the amount higher this time?

Introductory promotions at Name.com often apply only to the first registration year or the initial billing term, and renewals revert to the standard rate for that domain extension or service. This can make renewal charges appear higher than your original purchase. Check the renewal price listed under your domain or service in your account, and if you no longer need it at the regular rate, you can disable auto-renew before the next billing date.

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