NE Food Cafe Pty Ltd

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NE Food Cafe Pty Ltd is an Australian hospitality company based in Mackay, Queensland, that operates cafes and restaurants and has traded under brands such as Burp Eat Drink, The Dispensary and Byrne’s Pie Factory.

Mackay, Queensland, Australia
byrnesgoodfood.com.au

About NE Food Cafe Pty Ltd

NE Food Cafe Pty Ltd is an Australian hospitality company based in Mackay, Queensland, best known for operating the Byrnes Good Food cafés and the historic Byrne’s Pie Factory. Established in 2005, the company trades under several food brands including Byrnes Pie Factory, Burp Eat Drink and The Dispensary, and supplies pies and pastries wholesale across the Mackay region. Their main public-facing brand today is “Byrnes Good Food,” which runs cafés at 7 Brisbane Street, Andergrove (Oak Street), Mackay Base Hospital and Willets Road, offering coffee, classic Australian bakery items, meals, and corporate catering.([abn-lookup.com](https://www.abn-lookup.com/firm/ne-food-cafe-pty-limited-115588951/?utm_source=openai))

A charge from NE FOOD CAFE PTY LTD or from one of its trading names (such as Byrnes Good Food or Byrne’s Pie Factory) on your bank or card statement usually relates to a food and beverage purchase in or around Mackay, an online order via their website ordering system, or a delivery order placed through a partner such as Uber Eats. Typical one‑time charges are for in‑store café purchases, takeaway pies and pastries, coffee, or “grab and go” items, with individual menu prices commonly in the AUD $4.50–$20 range and larger catering or bulk pie orders ranging roughly from AUD $18 to $80 or more.([ubereats.com](https://www.ubereats.com/au/store/byrnes-pie-factory/OdMJ936lSBaxDIKBCUdnfA?utm_source=openai)) In some cases you may also see a pending or small temporary authorization if your card was used for an online order or a stored card transaction, or you may see separate charges for delivery fees and tips when using a third‑party delivery platform.

To verify or resolve questions about a NE Food Cafe Pty Ltd charge, start by matching the transaction date and amount to any café visits, bakery purchases, online orders or catering you (or family members) made in the Mackay area. Check your email for order confirmations from byrnesgoodfood.com.au or receipts from delivery apps like Uber Eats, and review your bank statement for nearby small foreign transaction fees if your card is issued outside Australia. If you still can’t identify the purchase, you can contact Byrnes Good Food head office via phone on +61 7 4957 4526 or by email at admin@byrnesgoodfood.com.au, or call the specific café location listed on their contact page.([byrnesgoodfood.com.au](https://byrnesgoodfood.com.au/contact/?utm_source=openai)) Provide the exact transaction date, amount, and the reference line from your statement so staff can look up the sale and, if needed, help with corrections, duplicate charges, or refund requests.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to NE Food Cafe Pty Ltd.

  1. NE Food Cafe Pty Ltd Mackay AU

Frequently Asked Questions

What types of purchases usually appear as NE FOOD CAFE PTY LTD on my statement?

Most NE FOOD CAFE PTY LTD charges are for food and beverage purchases at Byrnes Good Food cafés or Byrne’s Pie Factory in Mackay, Queensland. This includes pies and pastries, coffee, sandwiches, salads, combo deals and ‘grab and go’ items, as well as online orders or catering placed through their website or click‑and‑collect system.([ubereats.com](https://www.ubereats.com/au/store/byrnes-pie-factory/OdMJ936lSBaxDIKBCUdnfA?utm_source=openai))

What are typical amounts for a NE Food Cafe / Byrnes Good Food charge?

Individual in‑store menu items such as pies, sausage rolls, sweets and drinks typically range from about AUD $4.50 to $7.50 each, while wraps, salads and meal items may be around AUD $9–$18.([ubereats.com](https://www.ubereats.com/au/store/byrnes-pie-factory/OdMJ936lSBaxDIKBCUdnfA?utm_source=openai)) Bulk or catering orders (for example, dozens of pies, sausage rolls or party items) often appear as higher single charges, commonly in the AUD $18–$80+ range depending on quantity.([orders.byrnesgoodfood.com.au](https://orders.byrnesgoodfood.com.au/byrnes-pies?utm_source=openai))

Does NE Food Cafe Pty Ltd offer subscriptions or recurring billing?

NE Food Cafe Pty Ltd primarily operates cafés, bakery outlets and catering, so purchases are generally one‑time transactions for food and drinks. They do run a loyalty program called “Byrnes Buddies,” but this is a rewards program rather than a paid subscription and does not, by itself, generate recurring card charges.([byrnesgoodfood.com.au](https://byrnesgoodfood.com.au/?utm_source=openai)) If you see multiple similar amounts in a short period, it is usually due to repeat café visits or multiple online or delivery orders rather than a subscription plan.

Why do I see a pending or small temporary charge from NE FOOD CAFE PTY LTD?

If you ordered online through byrnesgoodfood.com.au or a delivery partner, your bank may show a temporary authorization to verify your card before finalizing the purchase. This can appear as a pending charge or occasionally as a small test amount, which should drop off or be adjusted to the final order total within a few business days. If a pending amount doesn’t resolve after several days, contact your card issuer and then reach out to Byrnes Good Food with the transaction details for review.

How can I get a copy of my receipt or invoice for a NE Food Cafe / Byrnes Good Food purchase?

For café purchases, check any printed receipt given at the counter or in your takeaway bag; for online or catering orders you should have an email confirmation from byrnesgoodfood.com.au.([orders.byrnesgoodfood.com.au](https://orders.byrnesgoodfood.com.au/byrnes-pies?utm_source=openai)) If you no longer have the receipt, contact Byrnes Good Food via phone at +61 7 4957 4526 or email admin@byrnesgoodfood.com.au with the date, approximate time, amount, and location so they can search their point‑of‑sale records and, where possible, provide a copy.([byrnesgoodfood.com.au](https://byrnesgoodfood.com.au/contact/?utm_source=openai))

How do I dispute a NE Food Cafe charge or request a refund?

First, confirm that a family member or colleague with access to the card didn’t make the purchase, and compare the amount to any visits to Byrnes cafés, Byrne’s Pie Factory, online or delivery orders around that date. If the charge still appears incorrect (for example, duplicated or the wrong amount), contact Byrnes Good Food directly by phone or email with your receipt or statement details; they can usually verify the transaction and process corrections or refunds when appropriate.([byrnesgoodfood.com.au](https://byrnesgoodfood.com.au/contact/?utm_source=openai)) If you suspect fraud and cannot resolve it with the merchant, notify your bank or card issuer immediately to dispute the charge and secure your account.

Can I cancel or change an online or catering order with NE Food Cafe Pty Ltd?

Online and catering orders are prepared fresh, so cancellations or changes are generally only possible if you contact Byrnes Good Food as soon as possible after placing the order and before preparation has begun. Use the contact details in your order confirmation or call the relevant café or head office on +61 7 4957 4526 and provide your order number and scheduled pickup or delivery time.([byrnesgoodfood.com.au](https://byrnesgoodfood.com.au/contact/?utm_source=openai)) Their ability to refund or modify the order may depend on how close it is to your collection or event time.

Why does my NE Food Cafe / Byrnes charge include an extra fee or look slightly higher than menu prices?

If you ordered through a third‑party delivery service like Uber Eats, the total will include delivery fees, service fees and any tip, which can make the final charge higher than the base menu prices you might see in‑store.([ubereats.com](https://www.ubereats.com/au/store/byrnes-pie-factory/OdMJ936lSBaxDIKBCUdnfA?utm_source=openai)) For international cardholders, your bank may also add a separate foreign transaction or currency conversion fee because NE Food Cafe is based in Australia and settles charges in AUD; this fee may appear as a separate line item from your bank or card issuer rather than from NE Food Cafe itself.

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