NOLA Smokehouse and Bar is a New Orleans–inspired restaurant and whiskey bar in Sydney’s Barangaroo precinct, specialising in modern American-style barbecue, Cajun and Creole dishes, and an extensive American whiskey selection.
NOLA Smokehouse and Bar is a New Orleans–inspired restaurant and whiskey bar located in Sydney’s Barangaroo precinct. It focuses on modern American-style barbecue, Cajun and Creole flavours, and an extensive collection of American whiskeys and bourbons. Guests can expect smoked meats, classic Southern sides, and cocktails in a contemporary setting by the harbour, with options ranging from casual bar snacks and drinks to full à la carte dining and group events.
A charge from NOLA Smokehouse and Bar will typically appear on your bank or card statement after you dine at the restaurant, run a bar tab, or pay for a group booking or event. You might also see a charge if you purchased a gift card, pre-paid a set menu or function deposit, or settled a bill that included an automatic service charge for large groups. In some cases, your bank may show an initial pre-authorisation (hold) when you open a tab or provide a card to secure a booking, followed by the final settled amount once the bill is closed.
If you’re unsure about a NOLA Smokehouse and Bar charge, first check your calendar, email booking confirmations, and any receipts from visits to Barangaroo around the charge date. Look for the descriptor on your statement that may include “NOLA Smokehouse and Bar” or “NOLA Sydney” and compare the amount to a typical restaurant or bar spend. To resolve questions, you can contact the venue via the details on nolasydney.com or your booking confirmation, providing the date, time, and amount shown on your statement so staff can locate the transaction; many discrepancies are due to tips, split bills, or bar tabs being finalised at a slightly different amount than the initial hold. If you still believe the charge is incorrect after speaking with the venue, contact your bank or card issuer to review or dispute the transaction.
Bank Statement Variations
1 known variations
These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to NOLA Smokehouse and Bar.
Why do I see a charge from NOLA Smokehouse and Bar on my statement when I don’t remember dining there?
NOLA Smokehouse and Bar charges usually relate to dining, drinks at the bar, a group event, or a function deposit in the Barangaroo area. Check whether you attended a work function, celebration, or split a bill with friends around the charge date, as the payment may have been processed under one card only. Also review any booking confirmations or calendar entries for Barangaroo restaurants, as you may have visited under a group reservation name rather than your own.
What are typical charge amounts from NOLA Smokehouse and Bar?
Typical individual dine-in or bar charges can range widely depending on your order, but many tabs fall between AUD $50–$150 per person for food and drinks. Larger amounts—such as several hundred dollars or more—are common for group bookings, set menus, or event packages that include shared platters and drinks. Smaller amounts (e.g., under $50) may relate to bar snacks, a couple of drinks, or a partial bill if you split payment with others.
Why did I see two amounts from NOLA Smokehouse and Bar, including a temporary or pending charge?
When you open a bar tab or leave your card with the venue, NOLA Smokehouse and Bar (via its payment processor) may place a pre-authorisation hold to confirm your card is valid. After your final bill is closed—with food, drinks, and any tip—the hold is released and the final amount is processed as a separate completed transaction. The initial pending amount should disappear from your statement within a few business days, leaving only the final settled charge; if it doesn’t, contact your bank and the venue with the transaction details.
Why is the amount charged higher than the total on my NOLA Smokehouse and Bar receipt?
Differences between the receipt and statement total are often due to an added tip (gratuity) you authorised on the card terminal or an automatic service charge for large groups, which may appear as a single combined amount on your statement. It’s also possible that items added late (such as extra drinks) were captured on the final transaction rather than an earlier printed receipt. Compare your signed merchant copy or digital receipt to your bank statement; if the figures still don’t match and you believe there’s an error, contact NOLA Smokehouse and Bar directly with the date, time, and last four digits of your card so they can review the bill.
How can I get a copy of my receipt or invoice from NOLA Smokehouse and Bar?
If you need a copy of your receipt, contact NOLA Smokehouse and Bar using the details on nolasydney.com and provide the visit date, approximate time, booking name, and the last four digits of your card. The venue can usually retrieve a tax invoice or card receipt from their point-of-sale system within a certain timeframe after your visit. For corporate or event bookings, also check your email, as invoices and confirmations are often sent digitally at the time of booking or payment.
How do I cancel or change a group booking or event deposit with NOLA Smokehouse and Bar?
Cancellations and changes for group bookings or events at NOLA Smokehouse and Bar are subject to the venue’s function and cancellation policy, which can vary based on group size, date, and any minimum spend requirements. Refer to the terms provided in your original booking confirmation email, which usually outline deadlines for fee-free changes or deposit refunds. To modify or cancel, contact the events or reservations team directly via the contact details on nolasydney.com, quoting your booking reference and the name under which the reservation was made.
How do refunds work for mistaken or disputed charges from NOLA Smokehouse and Bar?
If you believe you were charged in error, contact NOLA Smokehouse and Bar first with your receipt (if available), the date and time of the visit, and details of the discrepancy. If the venue confirms an overcharge or duplicated transaction, they can process a refund back to the original payment method; it may take several business days for the refund to appear, depending on your bank. If you cannot resolve the issue directly with the venue or suspect fraud, contact your bank or card issuer to initiate a dispute and possibly block your card.
Can NOLA Smokehouse and Bar charges come from gift cards or vouchers?
Yes, you may see a charge if you purchased a NOLA Smokehouse and Bar gift card or prepaid voucher for yourself or someone else, either online or at the venue. In that case, the statement amount will usually match the denomination of the gift card or the total purchase value (often round numbers like AUD $50, $100, or similar). When redeeming a gift card for dining, your statement may show only the amount that exceeded the card balance, as the remainder is deducted from the stored value rather than charged to your card.