Not a merchant (internal bank transaction descriptor)

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This descriptor does not refer to a retail merchant; it indicates an internal bank accounting action where an item or transaction was transferred from a previous account.

About Not a merchant (internal bank transaction descriptor)

The string “CONTROL ^ 3023368584 DE ITEM TRANSFERRED FROM PREV ACCOUNT” is an internal banking or card-issuer description, not the name of a store, service, or online merchant. It typically appears when your bank or card issuer is moving a transaction, balance item, or direct entry (DE) record between accounts—for example, after an account number change, card reissue, or consolidation of accounts.

This type of entry may appear on your statement when the bank transfers a prior transaction, fee, or adjustment from an old account to a new one, or when they correct where a previously posted item should reside. The long numeric string (such as 3023368584) is usually an internal reference or control number used by the bank, and “ITEM TRANSFERRED FROM PREV ACCOUNT” explains that this is a carry‑over or correction, not a new purchase.

If you have questions about this entry, the best approach is to contact your bank or card issuer directly using the phone number on the back of your card or on your statement. Ask them to look up the internal reference number shown in the descriptor and explain which original transaction it relates to. They can provide details, confirm that it’s not a new charge, and supply supporting documentation or statements from the prior account if needed.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Not a merchant (internal bank transaction descriptor).

  1. CONTROL ^ 3023368584 DE ITEM TRANSFERRED FROM PREV ACCOUNT

Frequently Asked Questions

Is “CONTROL ^ 3023368584 DE ITEM TRANSFERRED FROM PREV ACCOUNT” a charge from a merchant?

No. This descriptor is from your bank or card issuer and indicates that an item or transaction was moved from a previous account, not a purchase from a store or online service.

Why did I see this ‘ITEM TRANSFERRED FROM PREV ACCOUNT’ line on my statement?

It typically appears when your bank has migrated a past transaction, fee, or adjustment from an old card or account (for example after a card number change or account closure) to your current account so that records stay consistent.

Does this entry mean I was charged twice for the same purchase?

Usually no—the bank is reassigning or reclassifying an existing transaction, not charging you again. To confirm, compare the amount and date with older statements or ask your bank to verify whether this is a transfer of an existing item rather than a new debit.

How can I find out which original transaction this transfer relates to?

Contact your bank or card issuer and provide the full descriptor including the control number (e.g., 3023368584). They can use that internal reference to look up the original transaction and explain when and where it first posted.

Can I dispute a ‘CONTROL ^ … ITEM TRANSFERRED FROM PREV ACCOUNT’ entry?

You can dispute it if you believe the underlying original transaction is incorrect or unauthorized. When you contact your bank, specify that you want to dispute the underlying transaction associated with the transfer, not just the transfer record itself.

Will this type of transfer affect my account balance more than once?

In normal circumstances it should not. The transfer moves an existing amount from one account record to another. Your bank can walk you through your balance history to show how the original posting and the transfer relate.

Who should I contact about this descriptor if I don’t recognize it?

Reach out directly to your bank or card issuer using the number on the back of your card or in your banking app. Since this is an internal control/transfer entry, only your financial institution can provide details or make corrections.

Can I see a receipt for the transaction behind this transfer?

Your bank cannot usually provide a retail receipt, but they can tell you the original posting date, amount, and merchant name for the transaction that was transferred, so you can then cross‑check it against your own records or receipts.

This merchant is in the Other category

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