odrive

Software95% confidence

odrive is a cloud file management and synchronization platform that unifies access to multiple cloud storage services into a single interface for syncing, sharing, backup, and collaboration.

Cupertino, California, United States
odrive.com
Owned by Oxygen Cloud, Inc.

About odrive

odrive is a cloud file management and synchronization platform based in Cupertino, California, that lets you connect multiple cloud storage services—such as Google Drive, OneDrive, Dropbox, Amazon Cloud Drive, and others—into a single, unified interface. Instead of juggling multiple apps and logins, odrive allows you to browse, sync, share, and back up files from all your connected storage accounts in one desktop client or web interface. It focuses heavily on on-demand sync (so files don’t take up space until you need them), secure sharing, and collaboration features for both individuals and teams.

A charge from odrive on your bank or card statement usually relates to a paid subscription for odrive Premium or a business/team plan. Users often start on a free plan and then upgrade to unlock advanced sync controls, unlimited unsync, encryption, and extended sharing options, which are billed on a recurring basis (monthly or annually). You may also see odrive charges tied to a trial that converted into a paid subscription, an upgrade from monthly to annual billing, or a prorated charge if you changed plans. In some cases, you might notice a small temporary authorization when you first add or update a payment method; this is a payment verification check and typically disappears within a few days.

If you’re unsure why you were charged by odrive, first sign in at odrive.com and go to your Account or Billing/Subscription section to review your active plan, invoices, and billing history. Compare the billing date and amount shown there with the charge on your statement (look for descriptors like “ODRIVE.COM”, “ODRIVE SUBSCRIPTION”, or similar). For further questions, you can open a support ticket from the odrive help center or email their support team with the last four digits of the card, the exact amount, and the billing date so they can locate the transaction. Common resolutions include canceling an unused subscription, adjusting your billing cycle, clarifying team/member charges, or, where appropriate, requesting a refund according to their refund policy.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to odrive.

  1. ODRIVE CUPERTINO CA

Frequently Asked Questions

What subscription plans does odrive offer, and how much do they cost?

odrive offers a free tier with basic linking and sync capabilities, and paid plans (often called Premium or similar) that unlock advanced features like unlimited unsync, encryption, and granular sync rules. As of the most recent information, Premium is typically priced in the single-digit USD range per month when billed annually, though exact pricing and regional variations are listed on odrive.com/pricing. Team or business plans may have per-user pricing and additional admin features. Always check the current pricing page or your account billing area for the most accurate and up-to-date rates.

Why do I see a recurring odrive charge on my statement each month or year?

A recurring odrive charge indicates you have an active paid plan set to auto-renew, either monthly or annually. When you upgraded from the free plan or completed a trial, you agreed to recurring billing until you cancel. The charge will appear on or near your renewal date and usually carries a descriptor such as “ODRIVE.COM” or “ODRIVE SUBSCRIPTION.” You can confirm your renewal schedule and amount from the Billing or Subscription section in your odrive account.

How do I cancel my odrive subscription so I’m not charged again?

To cancel, log in to your account at odrive.com and go to the Account or Billing/Subscription section, then select the option to downgrade or cancel your paid plan. Follow the on-screen prompts to confirm cancellation; your subscription will remain active until the end of the current billing period, after which you’ll revert to the free tier. No further renewal charges should occur once the cancellation is completed. If you don’t see a cancel option (for example, if your subscription is managed through a reseller), contact odrive support for assistance.

Why was I charged by odrive after my free trial ended?

When you start an odrive free trial for a Premium or business plan, you’re typically asked to enter a payment method and accept that the trial will convert to a paid subscription if not cancelled before the end date. If you see a charge right after the trial period, it usually means the trial rolled into a standard paid plan as described on the signup page. You can check your current plan and next billing date in your account settings. If you intended to cancel before the trial ended, contact odrive support promptly to discuss possible options under their refund policy.

I see a small odrive charge or a $0/$1 authorization—what is this?

A very small amount (such as $0, $1, or a similarly low figure) from odrive is typically a temporary authorization used to verify that your card or payment method is valid. This is common when you first add a card or update billing details and is not an actual completed payment. The pending amount should automatically disappear from your statement within a few business days. If it remains or you see multiple unexpected authorizations, reach out to your bank and odrive support for clarification.

How can I request a refund for an odrive charge I don’t recognize or no longer want?

First, verify in your odrive account which subscription or renewal the charge corresponds to, and whether any other users (such as team members) might have upgraded under your billing profile. If you still believe the charge is incorrect or if you forgot to cancel before renewal, contact odrive support through their help center or by email, providing the charge amount, date, and the email address associated with your odrive account. Refunds are evaluated based on odrive’s current refund policy, which generally does not guarantee refunds for time already used but may allow exceptions in certain cases. For suspected fraud or card misuse, also notify your bank or card issuer immediately.

How do I contact odrive about a billing or account issue related to this charge?

Go to odrive.com and visit the Support or Help section, where you can open a support ticket or access billing-related help articles. When contacting support, include your odrive account email, the last four digits of the card that was charged, the exact transaction amount, and the date on your statement so they can quickly locate the payment. You can also look for a support email address (commonly support@odrive.com or similar) listed on the website or in your billing receipt. For urgent concerns like suspected unauthorized use, it’s wise to both contact odrive and alert your bank or card issuer.

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