Olio Kensington Street

Restaurant98% confidence

Olio Kensington Street is a modern Italian restaurant by Sicilian chef Lino Sauro, serving contemporary Sicilian-inspired cuisine in The Old Rum Store building on Kensington Street in Chippendale, Sydney.

Chippendale, New South Wales, Australia
olio.kensingtonstreet.com.au

About Olio Kensington Street

Olio Kensington Street is a contemporary Italian restaurant by acclaimed Sicilian chef Lino Sauro, located in The Old Rum Store on Kensington Street in Chippendale, Sydney. The restaurant focuses on modern Sicilian-inspired cuisine, featuring seasonal Australian produce, house-made pastas, premium seafood, and charcoal-grilled meats. Olio offers à la carte dining, chef’s tasting menus, group and event menus, and an extensive wine list with a strong Italian focus, all in a light-filled, modern dining room with indoor and terrace seating.

A charge from “Olio Kensington Street” or similar wording on your bank or card statement usually relates to a visit to the restaurant for dine-in lunch or dinner, drinks at the bar, a set or group menu, or a special event booking. In some cases, you may see a pre-authorisation or temporary hold if your card was used to secure a reservation, pay a deposit for a group booking, or if the payment terminal performed a small verification transaction. Charges may also reflect public holiday surcharges, large-party service charges, or add-ons such as bottled water, cocktails, or desserts. If you booked through a third‑party platform, the descriptor may include the booking provider’s name alongside Olio Kensington Street.

If you don’t recognise the charge, start by checking your calendar, email confirmations, and text messages for any recent bookings or receipts from Olio Kensington Street or Kensington Street dining. Look for itemised receipts in your email from the night of your visit or from the booking platform you used (such as an online reservation system). To resolve questions, you can contact the restaurant directly via the details on their website (olio.kensingtonstreet.com.au), providing the exact charge amount, date, and the last four digits of the card used. Common issues—such as split bills, tips/gratuities, public holiday surcharges, or duplicate charges—are usually clarified quickly once staff can match your transaction to the point‑of‑sale record.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Olio Kensington Street.

  1. Olio@KensingtonStreet Chippendale AUS

Frequently Asked Questions

Why do I see a charge from Olio Kensington Street on my bank statement?

Most charges from Olio Kensington Street are from dining at the restaurant—this can include food, drinks, set menus, and any surcharge or tip added at the time of payment. If you recently visited Kensington Street or attended a group dinner or event in Chippendale, this is likely the final bill processed on your card. The descriptor may appear as “OLIO KENSINGTON ST CHIPPENDALE” or similar, depending on your bank.

What are typical amounts I might be charged by Olio Kensington Street?

Typical individual à la carte bills at Olio Kensington Street might range from around AUD $60–$120 per person for food and drinks, while chef’s tasting or set menus can be higher, especially with matched wines. Group or event menus are often priced per head (for example, a fixed price per person for multiple courses), and your statement will usually show a single combined charge. Exact prices vary by menu, specials, and whether you added cocktails, premium wines, or desserts.

Why is there a pending or temporary charge from Olio Kensington Street on my card?

Some reservations or bar tabs may require a pre-authorisation, where a temporary hold is placed on your card to confirm funds or secure a booking. This is not a final charge and should drop off automatically, usually within a few business days, once the actual bill is processed or the hold expires. If you see both a hold and a final charge, the hold should reverse; contact your bank and the restaurant if it does not disappear after several days.

I was charged more than the amount on my receipt—why is that?

Differences can come from tips/gratuities added at the terminal, public holiday surcharges, or currency conversion fees applied by your bank if your card is international. Olio Kensington Street may apply a standard surcharge on public holidays or weekends, which will be itemised on the in‑venue receipt but may not be clearly described on your bank statement. If the amount seems incorrect, contact the restaurant with the date, time, and exact amount so they can retrieve the itemised bill from their point‑of‑sale system.

How can I get a copy of my receipt or tax invoice from Olio Kensington Street?

If you didn’t receive or have misplaced your receipt, you can request a copy directly from Olio Kensington Street via the contact details on olio.kensingtonstreet.com.au. Provide the transaction date, approximate time, number of guests, the last four digits of your card, and the amount charged so staff can locate your bill. They can usually email you a copy of the itemised receipt or a tax invoice for your records or expense claims.

How do I query, dispute, or request a refund for a charge from Olio Kensington Street?

Contact the restaurant first, as they can most quickly look up your transaction and explain or correct any error. Reach out using the phone number or contact form listed on olio.kensingtonstreet.com.au and include your name, contact details, transaction date, and the exact amount charged. If there has been an overcharge or duplicate transaction, they can process a refund back to the same card; if you cannot resolve it directly, you may then contact your bank to initiate a formal dispute.

I don’t live near Chippendale, NSW—could this Olio Kensington Street charge be fraud?

If you have not travelled to Sydney recently, have not dined at Olio Kensington Street, and no one you authorised used your card there, the transaction could be unauthorised. Check with family members or colleagues who may have access to your card details to confirm they did not use it for a group booking or meal. If no one recognises the visit, immediately notify your bank or card issuer to report potential fraud and request a card replacement.

I paid a deposit for a group booking at Olio Kensington Street—how does that appear on my statement?

Group or event bookings at Olio Kensington Street may require a deposit or minimum spend guarantee, paid in advance by card. This deposit typically appears as a separate charge from the final bill and may be deducted from your total on the night, with the remaining balance charged after your event. If you’re unsure whether a charge is a deposit or the final payment, review your booking confirmation email or contact the restaurant with your reservation name and date.

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