Olo

Olo is a U.S.-based software-as-a-service company that provides digital ordering, delivery management, and payment processing technology to restaurant brands. Its platform runs behind the scenes on many restaurant websites and mobile apps, enabling customers to place pickup, delivery, and catering orders, manage payment methods, and earn loyalty rewards through a unified system. Olo Pay, its payments solution, processes card transactions on behalf of participating restaurants and routes funds to them. ([olo.com](https://www.olo.com/?utm_source=openai))

A charge labeled similar to “OLO HG COLUM” usually indicates that your card was used to place a food or beverage order at a specific restaurant location, with Olo acting as the digital ordering and payment processor. The “HG COLUM” portion is likely an abbreviated restaurant/location name (for example, a brand or store in a Columbia-area city), while “OLO” identifies the underlying ordering and payments platform. These charges may result from one-time restaurant orders, repeat orders placed through a saved account, or digital wallet transactions routed through Olo Pay. Depending on the restaurant, small temporary authorization holds may appear before the final transaction settles. ([olo.com](https://www.olo.com/pay?utm_source=openai))

If you have questions about a charge from Olo, first check your email or SMS for order confirmations on the date of the transaction, especially from restaurants you ordered from online. Most receipts will list the restaurant’s name, order items, and total, and may reference Olo or Olo Pay in the fine print. You can also log into the restaurant’s website or app account to review past orders. If something still looks incorrect, contact the restaurant’s customer service with the order date and amount; they can look up the transaction in their Olo dashboard. For persistent disputes or unrecognized charges, you can also contact your card issuer and reference that the merchant processor is “Olo” plus the abbreviated restaurant name on the descriptor.