Question 1

Why do I see a charge from One Nourished Life Pty Ltd on my statement instead of Nourish’d Eatery?

Accepted Answer

One Nourished Life Pty Ltd is the legal company name behind Nourish’d Eatery, so card and bank statements may show the company name rather than the café’s trading name. This is normal for many small businesses in Australia. If you visited a gluten‑free café in Horsham, Victoria, or bought food or drinks there around the transaction date, that charge is likely from Nourish’d Eatery processed under the company name.

Question 2

What types of purchases typically result in a One Nourished Life Pty Ltd charge?

Accepted Answer

Most charges come from in‑person purchases at Nourish’d Eatery, such as coffee, breakfast or lunch meals, cakes or snacks, and takeaway orders. You might also see a larger amount if you paid for group catering, a special function, or purchased a gift voucher. Occasionally, phone or online pre‑orders processed through their payment system may also appear under One Nourished Life Pty Ltd.

Question 3

Does Nourish’d Eatery offer subscriptions or recurring meal plans that could cause repeat charges?

Accepted Answer

Nourish’d Eatery primarily operates as a café and restaurant, so charges are usually one‑off transactions tied to specific visits or orders. They do not typically run automatic subscription meal plans like a meal‑kit service. If you see multiple charges close together, it’s more likely due to several separate visits, split bills, or a combination of in‑house and takeaway purchases rather than a recurring subscription.

Question 4

Why is there a small pending or duplicate charge from One Nourished Life Pty Ltd?

Accepted Answer

A small or duplicate pending charge is often an authorization hold placed when your card is first tapped, inserted, or added to a digital wallet. This is used by the payment processor to verify your card and should automatically drop off, usually within a few business days, leaving only the final settled amount. If a pending hold does not disappear or you believe you were charged twice, contact Nourish’d Eatery using the details on nourishdeatery.com.au and then follow up with your bank if needed.

Question 5

How can I get a receipt or tax invoice for my Nourish’d Eatery purchase?

Accepted Answer

If you didn’t receive a printed receipt or have misplaced it, you can request a copy directly from Nourish’d Eatery. Use the contact form, email, or phone number listed on nourishdeatery.com.au and provide the date and approximate time of purchase, the amount in AUD, and the last four digits of your card. They can usually reprint or email a tax invoice for business or personal records, provided they can locate the transaction in their system.

Question 6

How do I request a refund or dispute an incorrect charge from One Nourished Life Pty Ltd?

Accepted Answer

First, contact Nourish’d Eatery as soon as possible using the details on their website or on your original receipt and explain the issue (for example, being charged the wrong amount or a mistaken duplicate payment). Have your receipt, transaction time, and amount handy so staff can quickly check their point‑of‑sale records and process a correction or refund if appropriate. If you cannot resolve the matter with the café or suspect card fraud, contact your bank or card issuer to lodge a dispute and block any further unauthorized transactions.

Question 7

How can I confirm whether a family member made this One Nourished Life Pty Ltd purchase?

Accepted Answer

Check with anyone who has access to the card in question—partners, family members, or colleagues—to see if they visited Nourish’d Eatery in Horsham or ordered food or drinks around that date. You can also compare the transaction time with digital maps history or calendar events to confirm a visit to the area. If no one recognizes the purchase after checking, reach out to Nourish’d Eatery for details, then contact your bank to report a potentially unauthorized charge.

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