About Onehub
Onehub is a cloud-based file storage, secure file sharing, and virtual data room platform designed for businesses that need to manage and collaborate on sensitive documents. Headquartered in Seattle, WA, Onehub provides encrypted storage, granular permission controls, branded workspaces, and audit trails for teams, clients, and external partners. It’s commonly used for M&A data rooms, client portals, board materials, and internal document repositories, with web access plus optional desktop sync and mobile access.
A Onehub charge typically appears on your bank or card statement when you pay for a Onehub subscription or upgrade, such as a Team, Business, Data Room, or Enterprise plan. Charges are usually billed on a recurring monthly or annual basis, depending on the billing option you selected during sign‑up. You might also see a charge after a trial period ends and rolls into a paid plan, when you add more users or data rooms, or if a temporary authorization hold is placed to verify a new or updated payment method. Descriptors may look like “ONEHUB”, “ONEHUB.COM”, or similar variations referencing the company name and website.
If you don’t immediately recognize a Onehub charge, first sign in at onehub.com using any business or personal email addresses you may have used to create an account, and check the Billing or Account section for invoices and plan details. Look for confirmation emails or receipts from Onehub in your inbox and spam folders, and ask colleagues if your organization uses Onehub for file sharing or data rooms. To resolve questions, you can contact Onehub support through the Help/Support link when logged in, the contact form at onehub.com, or by emailing their support team; include the last 4 digits of the card, charge date, amount, and billing descriptor (but never your full card number). If the charge is unauthorized, request cancellation and a refund review with Onehub, and then follow up with your bank or card issuer if needed.