OpenArt

Software96% confidence

OpenArt is an AI creative platform that lets users generate, edit, and manage images, videos, characters, and other media using advanced generative AI models.

San Francisco, California, United States
openart.ai

About OpenArt

OpenArt is a San Francisco–based AI creativity platform that provides tools for generating and editing images, videos, characters, and audio using state-of-the-art generative AI models. The company, founded by former Google employees in 2022, focuses on making high‑quality visual storytelling accessible to both casual creators and professional teams. Through its web platform and related tools, users can create everything from photorealistic images and characters to cinematic videos and marketing visuals in minutes by using text prompts, reference images, or structured workflows.([openart.ai](https://openart.ai/about?msockid=2a018340905464c1218a959f91db65d2&utm_source=openai))

A charge from OpenArt on a card statement typically corresponds to the purchase of credits, a paid subscription plan, or other in‑app upgrades used to generate AI images or videos, unlock premium models, or access higher usage limits. Depending on the plan, charges may recur monthly or annually, and you may also see one‑time payments for top‑ups or promotional offers. Some users may notice small temporary test charges or authorization holds when adding or updating a payment method, which are used to verify the card and then fall off automatically.([openart.ai](https://openart.ai/terms?msockid=05fb162531a7676a361903e6304666de&utm_source=openai))

If you have questions about an OpenArt charge, first sign in to your OpenArt account and review your billing or subscription section and recent email receipts to confirm the specific plan or purchase. Verify whether any collaborators, family members, or team accounts with shared cards may have initiated the transaction. For unresolved issues, you can contact OpenArt’s support team through the help or contact links on openart.ai, providing the last four digits of the card, approximate date and amount of the charge, and any related invoice IDs so they can investigate. If you still don’t recognize the transaction after checking with OpenArt, reach out to your card issuer to dispute or block further charges.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to OpenArt.

  1. OPENART 86HHO1I2 SAN FRANCISCO CA XXXX

Frequently Asked Questions

Why do I see a charge from OpenArt on my card statement?

A charge from OpenArt usually corresponds to a subscription plan, purchase of credits, or a one‑time upgrade on the OpenArt AI creative platform. Log into your account at openart.ai and check the Billing or Subscription section to see the active plan and recent payments that match the date and amount of the charge.

Is OpenArt billed as a subscription or a one‑time purchase?

OpenArt offers both recurring subscriptions and one‑time purchases. Subscriptions renew automatically at the chosen interval (for example, monthly or annually) until cancelled, while credit packs or limited‑time offers are typically billed once. Your Billing page and email receipts will specify whether a charge is a recurring plan or a single purchase.

How can I cancel or downgrade my OpenArt subscription to stop future charges?

To cancel or change your OpenArt subscription, sign in to openart.ai, go to your account or Billing settings, and select the option to manage or cancel your plan. Follow the on‑screen steps to confirm cancellation or downgrade; your access usually continues until the end of the current billing period, after which no new renewal charges should appear.

Why was I charged by OpenArt after I thought I cancelled?

If you see an OpenArt charge after cancelling, it’s often because the cancellation occurred after the renewal date, you have multiple accounts or email addresses, or a team or collaborator account is still active. Check all email inboxes for OpenArt receipts and log in with any possible accounts to confirm that the subscription status shows as cancelled and the next billing date is removed.

Does OpenArt place small temporary charges or authorization holds on my card?

OpenArt, via its payment processor, may place a small temporary authorization when you add or update a card to verify that the payment method is valid. These test holds do not settle and should disappear from your online banking within a few days; only completed payments for subscriptions or credit purchases will remain as finalized charges.

How can I get a refund for an OpenArt charge I didn’t intend to make?

If you believe an OpenArt charge was accidental or there was an issue with the service, first review your Billing page and receipts to identify the exact transaction, then contact OpenArt support through the help/contact options on openart.ai with the date, amount, and last four digits of your card. They can review your case against their refund and cancellation policies and advise whether a partial or full refund is possible.

Can someone else’s OpenArt usage appear as a charge on my card?

Yes. If you’ve shared your card details with a family member, collaborator, or team, they may have used that card to purchase an OpenArt plan or credits. Ask anyone with access to your card if they recently signed up on openart.ai, and have them check their account’s Billing page for matching charges.

How do I get an invoice or receipt for my OpenArt payment for business or tax purposes?

Sign into your OpenArt account and navigate to the Billing or Payments section, where you can typically view past transactions and download invoices or receipts. If you don’t see what you need, contact OpenArt support through the website and request a detailed invoice, including your company information and VAT or tax ID if applicable.

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