OVHcloud

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OVHcloud is a French cloud computing and web hosting provider offering domains, web hosting, VPS, dedicated servers, and public cloud services.

Roubaix, France
ovhcloud.com
Owned by OVH Groupe S.A.

About OVHcloud

OVHcloud is a major European cloud computing and web hosting company based in France. It provides a wide range of infrastructure and hosting services including domain name registration, shared web hosting, virtual private servers (VPS), dedicated servers, public and private cloud solutions, storage, and related security and networking products. Its services are used by individuals, developers, small businesses, and large enterprises to host websites, applications, and data.

A charge from OVHcloud (often appearing as "OVH SAS" or similar) on your bank or card statement usually relates to a hosting or cloud service you purchased or subscribed to, such as a domain name, website hosting plan, VPS, or a dedicated server rental. Many of OVHcloud’s services are billed on a recurring basis (monthly or annually), so you may see regular charges corresponding to active subscriptions or usage-based cloud resources. In some cases, you might also see small test authorizations when adding or updating a payment method, which should drop off after a short time.

If you do not recognize a charge, log into your OVHcloud account and check the “Billing” or “Invoices” section to match the date and amount on your statement with an invoice. Ensure you check all OVHcloud accounts you may control (including older or business accounts). For help or to dispute a charge, you can contact OVHcloud support via their control panel or support pages on their website. If you suspect fraud and cannot access any corresponding account, you should also contact your bank or card issuer to block the card and initiate a dispute if necessary.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to OVHcloud.

  1. POS Withdrawal (FIS) OVH SAS CBA Fee:1.54 2, rue Kellermann Roubaix FR(3529)

Frequently Asked Questions

Why am I seeing a charge from OVH SAS or OVHcloud on my card statement?

This charge typically corresponds to an OVHcloud service such as a domain name, shared hosting plan, VPS, dedicated server, or cloud resource. Log in to your OVHcloud account and check the Billing/Invoices section to see which service renewal or purchase matches the date and amount of the charge.

Are OVHcloud services billed monthly or annually?

OVHcloud offers both monthly and annual billing depending on the product. Domains are commonly billed annually, while VPS, dedicated servers, and many cloud services are usually billed monthly. You can see the exact billing frequency and next renewal date for each service in your OVHcloud control panel under the Billing or Services section.

How do I cancel an OVHcloud service so I stop getting charged?

To cancel a service, sign in to your OVHcloud control panel, go to the relevant product (e.g., Domains, Hosting, VPS, Servers), select the specific service, and look for the option to disable auto-renewal or terminate the service at the end of the current period. Make sure you complete all confirmation steps and check that auto-renewal shows as disabled in your account.

How can I request a refund from OVHcloud if I was charged unexpectedly?

Refund eligibility depends on the product and OVHcloud’s terms of service. First, identify the invoice in your OVHcloud account and review their refund policy for that product. If you believe you were charged in error, open a support ticket through the OVHcloud control panel or contact support via their help pages, providing the invoice number, date, and amount so they can review your case.

Why do I see a small or temporary OVHcloud charge that later disappears?

OVHcloud may place a small authorization hold when you add or update a payment card to verify that it is valid. These authorizations are not actual charges and should automatically disappear from your statement within a few days once your bank releases the hold.

Can OVHcloud have multiple charges in the same month on my statement?

Yes. If you have several services (e.g., multiple domains, a VPS, and a dedicated server) with different renewal dates, you may see multiple OVHcloud charges in the same month. Usage-based cloud resources can also generate separate invoices depending on your configuration and consumption.

How do I contact OVHcloud about a billing issue or unrecognized payment?

Log in to your OVHcloud control panel and go to the Support or Help section to create a billing ticket, including invoice numbers and a description of the issue. You can also use the contact options listed on ovhcloud.com under the Support or Contact pages. If you cannot access an account but see charges, provide your full name, email addresses you may have used, and partial card details (never the full number) when you contact them so they can locate any related account.

Where can I download invoices that correspond to OVHcloud charges on my bank statement?

Invoices for all OVHcloud services are available in your OVHcloud control panel under the Billing or Invoices section. From there you can view, download, or print invoices and match them to the amounts and dates shown on your card or bank statement.

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