OzHosting

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OzHosting is an Australian web and cloud hosting provider offering services such as shared hosting, virtual servers, email hosting, and related managed infrastructure solutions for businesses.

Sydney, NSW, Australia
ozhosting.com

About OzHosting

OzHosting is an Australian-based web and cloud hosting provider headquartered in Sydney, NSW. They specialise in hosting services for small to medium businesses and IT partners, including shared web hosting, virtual private servers (VPS), dedicated and managed infrastructure, domain registration, DNS, and business email hosting solutions. OzHosting also offers value‑added services such as SSL certificates, backups, and managed support, with infrastructure hosted in Australian data centres to help meet local performance, privacy, and data residency requirements.

A charge from OzHosting may appear on your bank or card statement when you purchase or renew web hosting, a domain name, email hosting, or a cloud server subscription. Most services are billed on a recurring basis (monthly or annually), so you may see regular charges for ongoing hosting or email plans. You might also see separate entries for add‑ons like SSL certificates, backups, or security services, as well as pro‑rated charges when changing plans, or temporary authorisation holds when you first add or update a payment card. Trial or promotional periods often convert automatically into paid subscriptions if they’re not cancelled before the renewal date.

If you’re unsure about an OzHosting charge, start by logging into your OzHosting account at ozhosting.com and checking the Billing or Invoices section for recent orders, renewals, or upgrades that match the date and amount of the charge. Look through your email (including spam/junk folders) for order confirmations or renewal notices from OzHosting sent around the same time. If you still can’t identify the charge, contact their support team via the support portal on their website or through your account dashboard and provide the last 4 digits of the card, the exact amount, and the transaction date so they can locate the payment. Common issues—such as auto‑renewals you forgot about, services ordered by a colleague, or duplicate accounts—are usually resolved by adjusting renewal settings, cancelling unused services, or, where applicable, requesting a credit or refund according to their billing policy.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to OzHosting.

  1. OZHOSTING.COM +61289162100 AU

Frequently Asked Questions

Why am I seeing a recurring monthly or yearly charge from OzHosting?

OzHosting primarily sells subscription-based services such as web hosting, VPS, and email hosting, which renew automatically each month or year unless cancelled. The recurring charge you see is usually for a renewal of an existing service, domain registration, or an add‑on like SSL or backups tied to your account. Log into your OzHosting control panel and check the Billing or Services section to see which products are set to auto‑renew and their next billing dates.

What are typical OzHosting charge amounts and how are they billed?

OzHosting bills in Australian dollars (AUD), and most services are charged either monthly or annually. Smaller charges are often for basic shared hosting, domain renewals, or email hosting, while higher recurring amounts usually relate to VPS, managed servers, or multiple bundled services. Your exact pricing and cycle are shown on each service’s details page and on your tax invoices within your OzHosting account.

How do I cancel or turn off auto-renewal for my OzHosting services?

To cancel a service, sign in at ozhosting.com, go to your account dashboard, and open the Services or My Products section. Select the service you want to stop, then choose the option to cancel or disable auto‑renew (wording may vary by product). The service will typically remain active until the end of the current paid period, after which it will expire and future charges will stop. Make sure you back up any website or email data before cancelling hosting services.

Why do I see an OzHosting charge after I thought I cancelled?

OzHosting generally processes cancellations to take effect at the end of your current billing period, not immediately, so your last renewal may still appear if it was charged before the cancellation was completed. In some cases, customers cancel one service (for example, web hosting) but still have other active items like domains, email hosting, or SSL certificates that renew separately. Check your list of active services and invoices in your OzHosting account; if you believe you were billed in error, contact support with the invoice number so they can review it.

How can I request a refund or billing adjustment from OzHosting?

Refund eligibility depends on OzHosting’s current billing and refund policy, which can vary by product (for example, domains often can’t be refunded once registered). If you believe you’ve been incorrectly charged or renewed, open a billing ticket through the support portal in your OzHosting account and include the invoice number, charge amount, and reason for the request. The billing team will review your case and advise whether a refund, credit, or service adjustment is possible under their terms.

Why do I see a small or pending OzHosting charge on my card?

When you first add or update a payment card, OzHosting’s payment processor may place a small temporary authorisation to verify that the card is valid. This can appear as a low-value or $0 pending transaction and should drop off or be reversed automatically within a few business days. It is not an actual fee, and you will only be billed for active services or orders listed on your invoices.

How can I find out which domain or website a particular OzHosting charge relates to?

Log into your OzHosting account and go to the Billing or Invoices section, then open the invoice that matches the date and amount of the charge. Each invoice lists the specific products being billed—such as a hosting plan, domain name, or email service—often including the domain (for example, yourdomain.com) or server name. If you manage multiple accounts or can’t match the invoice, contact support with the transaction details so they can identify which customer profile and services the charge belongs to.

How do I contact OzHosting about a charge I don’t recognise?

Visit ozhosting.com and sign in to your account, then use the support or helpdesk section to open a billing or account ticket—that is the fastest way to get a transaction investigated. If you don’t have access to the account but see an OzHosting charge on your statement, use the contact options listed on their website and provide the exact charge date, amount, and the name on the card. For security, they may ask additional questions to verify your identity before discussing account-specific details or making changes.

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