Pacific Springs Natural Spring Water

Other96% confidence

Pacific Springs Natural Spring Water is an Australian bottled spring water supplier that provides bottled water, water coolers, and filtration systems, with delivery services to homes and businesses in South East Queensland.

Mansfield, Queensland, Australia
pacificsprings.com.au

About Pacific Springs Natural Spring Water

Pacific Springs Natural Spring Water is an Australian-owned bottled water supplier based in Mansfield, Queensland, serving homes and businesses across South East Queensland. The company delivers bulk spring water bottles (typically 11–15L office-style bottles), cases of smaller bottled water, as well as renting and servicing benchtop and freestanding water coolers, dispensers, and filtration systems. Customers usually set up an ongoing delivery schedule, and many business accounts receive consolidated invoices for water, cooler rental, and related services.

A charge from Pacific Springs Natural Spring Water may appear on your bank or card statement when you pay for a scheduled water delivery, cooler or filtration system rental, or a one-off purchase of bottled water or accessories. Many customers are on recurring delivery arrangements, so you might see regular charges (for example, fortnightly or monthly) that correspond to the number of bottles delivered plus any equipment rental fees. You may also see charges related to setup fees, bottle deposits (refundable in some cases), filter replacements, or catch‑up payments if multiple deliveries were invoiced together. If you updated your payment method or set up automatic debit, you may see a new charge date that aligns with your latest invoice.

If you’re unsure about a Pacific Springs charge, start by checking recent delivery dockets, email invoices, or your online account (if you have one) at pacificsprings.com.au to match the amount and date to a delivery or rental period. Look through your emails for an invoice from Pacific Springs around the date of the charge, and check whether your workplace or household has a standing water delivery arrangement you may have forgotten. To resolve questions, contact Pacific Springs directly via the contact details on their website’s Contact or Customer Service page; have your invoice number, delivery address, and the exact charge amount/date ready so they can quickly locate your account, explain the transaction, correct any billing errors, or help you adjust or cancel future deliveries.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Pacific Springs Natural Spring Water.

  1. PACIFIC SPRINGS NATURAL 0733491533 AU

Frequently Asked Questions

Why am I seeing a recurring charge from Pacific Springs Natural Spring Water on my statement?

Pacific Springs commonly bills customers on a recurring basis for regular water deliveries and any ongoing rental of water coolers or filtration systems. If you have a scheduled home or office delivery (for example weekly, fortnightly, or monthly), the recurring charge usually reflects the bottles delivered plus equipment rental fees during that billing period. Business customers may also see monthly consolidated invoices charged by direct debit or card.

What typical amounts does Pacific Springs Natural Spring Water charge?

Most personal and small business charges from Pacific Springs are for combined water delivery and cooler rental, often appearing as modest regular amounts rather than large one‑off payments. The total depends on how many bottles you receive, any cooler or filtration rental, and whether there are setup fees or bottle deposits on your account. You can see a detailed breakdown on your invoice or delivery docket, or by logging into your online account or contacting their accounts team via pacificsprings.com.au.

How do I cancel or pause my Pacific Springs water deliveries so I stop being charged?

To cancel or pause service, you’ll need to contact Pacific Springs directly, as most accounts are managed individually rather than through an app. Visit pacificsprings.com.au and use the phone or email details on the Contact page to request cancellation, a temporary hold (for holidays or office closures), or a change to your delivery frequency. Be sure to ask about returning any rented equipment and bottles, as charges may continue until these are collected or returned.

Why was I charged by Pacific Springs Natural Spring Water after I thought I had cancelled?

Pacific Springs typically bills for service periods in arrears or on a set billing date, so a charge after you request cancellation may relate to deliveries or rental that occurred before your account was closed. In some cases, cooler rental or bottle deposits remain on the account until equipment and bottles are picked up. Check your final invoice and contact their accounts department if you believe you were billed beyond your agreed end date so they can review and adjust if needed.

How can I request a refund or dispute a charge from Pacific Springs?

If you believe a charge is incorrect—such as being billed for bottles you didn’t receive or rental after returning equipment—contact Pacific Springs accounts or customer service using the details on pacificsprings.com.au. Provide your name, delivery address, invoice number (if available), and the exact amount and date of the charge so they can locate the transaction quickly. They can then explain the charge, issue a corrected invoice, or process a refund or credit if an error is confirmed.

Does Pacific Springs place authorization holds or small temporary charges on my card?

When you first set up card payment or update your payment details, Pacific Springs—or their payment processor—may place a small temporary authorization to verify the card. This can show up as a pending or very low‑value transaction that disappears once the card is confirmed and the actual invoice amount is processed. These authorizations are not final charges and should drop off your statement within a few business days.

How do I find out which account or location a Pacific Springs charge relates to?

Pacific Springs services many homes and workplaces, and some customers have more than one delivery location. Compare the charge date with delivery dockets left at your address or ask your office manager or building reception whether they manage a Pacific Springs account. If you still can’t identify it, contact Pacific Springs via their website with your full name, business name (if applicable), and the charge details; they can search their system to confirm which account and delivery address the payment is tied to.

This merchant is in the Other category

Browse all

Related Merchants

Kennards Hire
Mister Minit
Wilson Parking
Airtasker
Point Parking

Compare Pacific Springs Natural Spring Water

vsKennards HirevsMister MinitvsWilson Parking

Got more mystery charges?

Paste your bank statement codes and we'll tell you exactly who charged you.

Find out who charged you