Papa's Box

Restaurant85% confidence

Papa's Box is a small restaurant in Port Melbourne offering casual takeaway-style food such as sandwiches and similar quick meals, available locally and via delivery platforms.

Port Melbourne, Victoria, Australia

About Papa's Box

Papa’s Box is a small, casual eatery located in Port Melbourne, Victoria, Australia, specialising in quick, takeaway-style food. They typically offer items like sandwiches, wraps, burgers, chips, and other simple, grab‑and‑go meals suited for lunch breaks, casual dinners, or late‑night snacks. Orders may be placed in person at the restaurant or through popular food delivery platforms and apps that operate in the Port Melbourne area.

A charge from Papa’s Box may appear on your bank or card statement when you purchase food directly at the restaurant (using EFTPOS, debit, or credit card) or when you order via a delivery service such as Uber Eats, DoorDash, Menulog, or a similar platform. In some cases, the descriptor on your statement may list the restaurant name (e.g., “PAPAS BOX PORT MELBOURNE”) or the delivery service name with a reference to the restaurant. You might also see small temporary authorisation holds when you first place an order, adjustment charges for tips, or modified amounts if items were refunded, substituted, or if delivery fees and service fees were added by the app.

If you’re unsure about a Papa’s Box charge, first check recent food orders in your email, SMS receipts, or within your food delivery apps under “Order history” or “Past orders.” Compare the date and amount on your statement with those receipts, including delivery fees and tips. If the transaction was made in‑store, think back to whether you purchased takeaway food in Port Melbourne on that date. To resolve questions, contact the delivery platform you ordered through (using their in‑app help or support section), or call/visit Papa’s Box directly in Port Melbourne to request a copy of your receipt or clarify the transaction. If you still believe the charge is unauthorised after checking these sources, contact your bank or card issuer to dispute the transaction.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Papa's Box.

  1. Papa's Box Port Melbourn AUS

Frequently Asked Questions

Why did I get a charge from Papa’s Box on my card?

This charge typically appears when you’ve purchased takeaway food from Papa’s Box in Port Melbourne, either by paying in‑store with your card or by ordering through a food delivery app. The amount may include not only the food items but also delivery fees, service charges, and any tip you added via the app. Check your recent food orders and delivery receipts around the date of the charge to confirm.

Why does my statement show Papa’s Box along with a delivery service name?

If you ordered via a third‑party delivery platform (such as Uber Eats, DoorDash, Menulog, or a similar service), your bank statement may show either the platform name, the restaurant name, or a combination of both. In some cases, the descriptor might look like “UBER *PAPAS BOX” or similar. This is normal and simply reflects that the delivery service processed the payment on behalf of Papa’s Box.

Why is the Papa’s Box amount higher than the menu prices I remember?

When ordering via delivery apps, the total amount can be higher than in‑store prices due to delivery fees, service fees, small order surcharges, and tips. Additionally, some apps display slightly different prices from in‑store menus. Review the detailed breakdown of your order in the app or email receipt to see how the total charge was calculated.

Can Papa’s Box place a temporary authorisation hold on my card?

Yes. When you place an order through certain delivery platforms, a temporary authorisation hold may be placed on your card to verify funds. This can appear as a pending charge that may be slightly higher or slightly different from your final order total. The hold is normally released automatically within a few business days, leaving only the final settled amount on your account.

How do I get a receipt or tax invoice for my Papa’s Box purchase?

If you ordered in‑store, you should have received a printed receipt at the time of purchase; you can also return to Papa’s Box in Port Melbourne and request a copy for a recent transaction (bring the date, time, and last four digits of the card used). For delivery orders, open the relevant app (e.g., Uber Eats, DoorDash, Menulog), go to your past orders, select the Papa’s Box order, and download or email the invoice from there.

How can I request a refund or fix an incorrect charge from Papa’s Box?

For in‑store purchases, contact Papa’s Box directly—either by visiting the restaurant or calling their local phone number—and provide your receipt and transaction details so they can investigate and, if appropriate, process a refund or adjustment. For delivery orders, you usually must request a refund through the delivery app’s support or “Help” section, selecting the specific order and describing the issue (missing items, incorrect order, or quality concerns). The platform will review the claim and may issue a partial or full credit according to their policies.

Does Papa’s Box offer subscriptions or recurring charges?

Papa’s Box operates as a standard restaurant and does not normally offer subscription plans or recurring billing. Any repeated charges you see are likely separate food orders placed on different dates, either by you or another authorised user on your account. If you notice frequent orders you don’t recognise, check your delivery app order history and speak with other cardholders, then contact your bank if the activity appears fraudulent.

What should I do if I don’t recognise any purchase from Papa’s Box at all?

First, review your recent food delivery app history, email confirmations, and receipts around the date of the charge to ensure it isn’t a forgotten or shared order. If no matching order appears and no one else with access to your card recognises the purchase, contact your bank or card issuer immediately to report the charge as potentially fraudulent. You may also try reaching out to Papa’s Box (with the transaction date and amount) to see if they can identify the order, but your bank remains the primary channel for disputing unauthorised charges.

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