About PDF Guru
PDF Guru is an online PDF editor and document workflow platform designed to handle everyday document tasks directly in the browser. It allows users to edit text and images in PDFs, add annotations, merge and split files, convert between PDF and dozens of other formats (such as Word, Excel, PowerPoint, JPG and more), apply OCR to scanned documents, and add e-signatures. The service is aimed at students, professionals, and teams who need a fast, lightweight alternative to traditional desktop PDF software, and it is used by millions of users across many countries.([pdfguru.com](https://pdfguru.com/?utm_source=openai))
A charge from “PDFGURU…” on your statement typically relates to a subscription or one-time purchase for PDF Guru’s online tools, such as accessing premium editing, conversion, or AI features beyond the free tier. Users often start with a trial or a low-cost initial task and then continue on a recurring plan (monthly or annual) if they keep using the service. Payments may be processed via platforms like PayPal, so the descriptor can include prefixes such as “PAYPAL *” followed by the merchant name and sometimes additional internal codes or a phone number.([pdfguru.com](https://pdfguru.com/?utm_source=openai))
If you have questions about a PDF Guru charge, first log into your PDF Guru account using the email address you likely used at checkout and check the billing or subscription section for active plans, renewal dates, and invoices. You can also search your email for receipts from PDF Guru or from the payment processor (for example, PayPal) around the transaction date. If something looks wrong, you can cancel future renewals through your account and then contact PDF Guru’s support team—typically via the support email listed on their site—for clarification or a refund review. When contacting them, include the date and amount of the charge, the last four digits of the card, and a screenshot of the statement line if possible.([pdfa.org](https://pdfa.org/member/pdf-guru/?utm_source=openai))