Peacock

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Peacock is a streaming service from Peacock TV LLC, an NBCUniversal company, offering on‑demand and live TV including movies, series, sports, news, and originals.

New York, NY
peacocktv.com
Owned by NBCUniversal (Comcast Corporation)

About Peacock

Peacock is a subscription-based streaming service operated by Peacock TV LLC, a subsidiary of NBCUniversal. It offers a library of TV shows, movies, live sports, news, and exclusive Peacock Originals accessible via web browsers, mobile apps, smart TVs, and streaming devices. The service is marketed under the brand name "Peacock" and uses the corporate contact number +1 212-664-0138 listed in its Google Play developer profile.

A charge showing as "212-6640138 NY" (often alongside text like "Peacock Premium" or similar) on a card statement typically corresponds to a Peacock subscription, such as a monthly or annual Premium or Premium Plus plan. These charges may be recurring, billed at the start of each subscription period, and can appear after a free trial, a promotional offer, or when upgrading plans. Users may also see temporary authorization holds when updating payment details or restarting a cancelled subscription; those holds usually drop off automatically.

If you’re unsure about a Peacock charge, first sign into your Peacock account on the website or app and check the Billing or Plans & Payments section for your active plan, billing dates, and invoices. Verify whether anyone else with access to your devices or account (family members, shared TVs, etc.) may have started or upgraded a subscription. For further help, you can visit Peacock’s help center on their website, use in‑app support, or contact Peacock TV LLC using the customer support options listed there. If the charge still looks incorrect, your bank can help you dispute it after you’ve attempted to resolve it with Peacock.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Peacock.

  1. 212-6640138, NY

Frequently Asked Questions

Why does my statement show a charge from 212-6640138 NY?

This descriptor is commonly associated with Peacock subscription billing. On many bank statements, Peacock charges appear with the phone number 212-664-0138 and a New York, NY location, sometimes alongside text like “Peacock Premium” or similar plan identifiers.

What types of Peacock subscriptions could result in this charge?

The charge may be for a Peacock Premium or Premium Plus plan, billed monthly or annually, sometimes after a free trial or promotional offer. The exact amount depends on your plan, region, taxes, and any discounts applied—details can be viewed under Plans & Payments in your Peacock account.

How can I cancel my Peacock subscription to stop future charges?

Log into your account at peacocktv.com, go to your account or profile icon, then navigate to Plans & Payments or Subscription and choose the option to cancel. If you subscribed through a third party (such as a mobile app store, cable provider, or device platform), you must cancel through that provider’s subscription settings instead.

I was charged twice by Peacock on the same day. What should I do?

First, check if you have more than one Peacock account or if you subscribed through both Peacock directly and a third party. Review emails for multiple receipts and check the Billing section of any Peacock accounts you use. If duplicate billing appears to be an error, contact Peacock support via their help center and provide screenshots of both charges, then follow up with your bank if needed.

Why do I see a small or temporary Peacock charge that later disappeared?

Peacock or its payment processor may place a small authorization hold when you add or update a card or restart a subscription. This is used to verify your payment method and should automatically reverse within a few business days, depending on your bank’s policies.

How can I get a refund for a Peacock charge I didn’t intend?

Sign into Peacock and review your billing history to confirm the charge. If you believe it’s accidental—such as an unwanted upgrade, a trial that converted, or a duplicated payment—use the support options on peacocktv.com to contact customer service and request a review. Include the last four digits of your card, the billed amount, and the transaction date. Your bank may also assist if Peacock is unable to resolve the issue.

How do I contact Peacock about a billing or account issue?

Visit peacocktv.com and go to the Help or Support section for live chat, help articles, or a contact form. The developer information for the Peacock app also lists Peacock TV LLC’s contact details, including the corporate phone number +1 212-664-0138, but most billing issues are handled fastest through the online help center.

Can someone else’s use of my devices cause unexpected Peacock charges?

Yes. If a family member or someone with access to your TV, streaming device, or Peacock login starts a trial, upgrades your plan, or restarts a cancelled subscription, it can trigger new charges. Check viewing history, active profiles, and your subscription details, and consider changing your password and enabling device sign‑out if you suspect unauthorized use.

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