Pegasus Management Pty Limited

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Pegasus Management Pty Limited (Pegasus) provides workforce management and contractor compliance software and services, helping companies manage worker qualifications, safety, and site access. It serves industries such as construction, mining, utilities, and manufacturing.

Newcastle, New South Wales, Australia
pegasus.net.au
Owned by Avetta

About Pegasus Management Pty Limited

Pegasus Management Pty Limited (Pegasus) is an Australian workforce management and contractor compliance company based in Newcastle, New South Wales. Through its online platforms and software, Pegasus helps organisations in construction, mining, utilities, manufacturing, and related industries manage contractor onboarding, worker qualifications, training records, inductions, and site access permissions. Pegasus solutions are typically used by large asset owners, principal contractors, and labour providers to ensure that everyone working on their sites meets safety, competency, and insurance requirements.

A Pegasus charge may appear on your bank or card statement when you, your employer, or your contracting company use Pegasus systems to register workers, purchase or renew subscriptions, complete online inductions or training, or pay for access cards and compliance services. Common scenarios include annual worker registrations, company compliance subscriptions, document verification fees, or one‑off payments for online courses. Some organisations set up recurring billing through Pegasus for ongoing access or periodic renewals; you may also see temporary authorisation holds when first adding or updating a card in the Pegasus portal, which usually drop off automatically.

If you’re unsure about a Pegasus Management Pty Limited charge, start by checking recent emails for receipts or registration confirmations from Pegasus or from the client (such as a major contractor) that required you to register. Log into the relevant Pegasus worker or company portal linked by your employer or project (via pegasus.net.au) to review your invoices, transaction history, and subscription status. To resolve questions, use the support/contact options on pegasus.net.au, including ticket forms and phone details for your region, and have your company name, project/site, and any invoice or reference numbers ready. If you still don’t recognise the payment after checking with your employer or site contact, you can share a screenshot (excluding full card details) with Pegasus support and, if necessary, contact your bank to dispute unauthorised charges.

Bank Statement Variations

2 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Pegasus Management Pty Limited.

  1. Pegasus Management Pty L Newcastle AU
  2. Pegasus Management Pty Newcastle AUS

Frequently Asked Questions

Why did Pegasus Management Pty Limited charge me a fee this year when I already registered previously?

Many Pegasus services operate on an annual or periodic subscription basis for worker or company registrations. If you see a repeating yearly or multi‑year charge, it is likely the renewal of a worker card, online profile, or company compliance subscription required by a site or client you work for. Check your registration or card expiry date in the Pegasus portal used for that project to confirm whether this is a scheduled renewal. If your engagement on that site has ended, you can usually allow the registration to lapse at the next renewal or contact Pegasus support to confirm your options.

What are typical charge amounts from Pegasus Management Pty Limited?

Pegasus amounts vary depending on the industry program and whether the charge is for an individual worker or a company. Common transactions include individual worker registrations or card issuances (often a modest one‑off or annual fee), online induction or training course fees, and higher‑value company compliance subscriptions or document audits. You may also see multiple smaller charges if separate workers or courses were paid for individually on the same card. To see exact amounts and descriptions, log into the relevant Pegasus or client‑branded portal and review your invoices or payment history.

How do I cancel or stop recurring billing with Pegasus?

Pegasus does not operate a consumer streaming‑style subscription; instead, recurring billing is usually tied to ongoing worker or company compliance for a specific client or site. To stop future renewals, sign into the portal used for your registration (via a link provided by your employer or client) and check the account or billing section for renewal settings, or contact your site administrator to confirm whether the registration is still required. If your work on that project has finished, you can typically allow the registration or subscription to expire without renewing. For any uncertainty, contact Pegasus via the support/contact page on pegasus.net.au with your company name, program name, and any invoice references so they can confirm and adjust future billing if applicable.

How do I request a refund for a Pegasus Management Pty Limited charge?

Refunds depend on the program rules set by the client or site owner, but you should first locate the invoice or confirmation email associated with the charge. If you believe you were charged in error (for example, duplicate payment, wrong worker, or cancelled project), contact Pegasus through the support channels listed at pegasus.net.au/contact, providing your full name, company name, program or site, transaction date, amount, and any invoice number. Pegasus will review whether the service has already been delivered (such as a completed course or approved registration) and advise if a refund or credit is possible. If a refund is approved, it is usually returned to the original payment method within a standard banking timeframe.

Why do I see a small or temporary Pegasus charge that later disappears or changes?

When you add or update a card in a Pegasus or client‑branded portal, the system may place a small authorisation hold to verify the card, which can appear as a low‑value or $0–$2 pending transaction. This is not an actual fee and should automatically be reversed or disappear from your statement within a few business days. Once your card is validated, the real charge for registrations, training, or subscriptions will be processed separately at the full amount. If a small authorisation hold remains on your account for more than a week, contact your bank and Pegasus support with a screenshot so they can investigate.

How can I contact Pegasus about a charge on my statement?

Go to pegasus.net.au and use the Support or Contact section, where you’ll find online forms and region‑specific contact details for workforce and contractor management help. When you contact them, include your full name, the last four digits of the card used, the exact transaction date and amount, and any reference shown on your statement (such as an invoice or program name). If you know which client or site (for example, a particular mining or construction project) required the registration, provide that as well to speed up the lookup. Pegasus support can then identify the transaction and explain what service it relates to, or guide you on next steps if the charge seems incorrect.

The Pegasus charge is in a different currency or from overseas—why is that?

Pegasus is based in Australia and many transactions are processed in Australian dollars (AUD), even if you are located in another country or using a foreign‑issued card. Your bank may convert the amount to your local currency and label the merchant as PEGASUS MANAGEMENT PTY LIMITED, NEWCASTLE, or AU, which can make the charge look foreign. This is normal for cross‑border card payments. Check the original Pegasus invoice or portal, which usually lists the amount in AUD, and compare it with your bank’s converted amount and any added bank fees.

How do I find the account or program that a Pegasus charge is linked to?

Start by reviewing recent communications from your employer, contractor, or site owner for links to a Pegasus, Avetta, or client‑branded portal you were asked to use for onboarding or compliance. Log into that portal with your email address and look for sections like “Invoices,” “Payments,” “Training,” or “Subscriptions” to see transaction history that matches your statement date and amount. If you manage multiple companies or have worked on several projects, check each relevant portal. If you still can’t match the charge, contact Pegasus via pegasus.net.au with your details so they can search by card and transaction data to identify the associated account.

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