Perfumes Edén is a Spanish beauty retailer operated by Perfumeria Eden S.A., a company dedicated to managing multiple perfumeries and selling cosmetics and personal care products. With physical stores primarily in the Balearic Islands and an e‑commerce site, Perfumes Edén offers a wide selection of perfumes, skincare, makeup, and grooming items from well‑known international and Spanish brands at discounted prices.([empresite.eleconomista.es](https://empresite.eleconomista.es/PERFUMERIA-EDEN.html))
A charge from "PERFUMERIA EDEN" or "Perfumes Edén" on your card statement likely relates to an in‑store purchase at one of their perfumeries or an online order placed through their website. The amount will typically match the total on your till receipt or order confirmation, including any discounts and shipping fees for online purchases. In some cases, you may see an initial pending authorization before the final, posted amount is captured, especially for online transactions.
If you have questions about a charge, first search your email for an order confirmation from Perfumes Edén or check any recent paper receipts from perfumeries visited in Spain, particularly in the Balearic Islands. You can contact the company using the details on perfumeseden.com (phone and email support) and provide the transaction date, amount, and last four digits of your card so they can locate the sale. If you suspect fraud or cannot match the charge to any purchase, contact your card issuer promptly to dispute the transaction or request a chargeback while the bank investigates.
Bank Statement Variations
1 known variations
These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Perfumes Edén.
Why do I see a charge from PERFUMERIA EDEN or Perfumes Edén on my card statement?
This charge usually corresponds to a purchase of perfume, cosmetics, or other beauty products made at a Perfumes Edén store in Spain or via their online shop at perfumeseden.com. Check any recent in‑store receipts or online order confirmations around the transaction date to verify the purchase.
Is Perfumes Edén a subscription service or are charges one‑time purchases?
Perfumes Edén primarily processes one‑time payments for individual beauty and fragrance purchases. They do not commonly operate as a subscription service, so recurring monthly charges would be unusual and should be reviewed with their customer service or your bank if you see a repeating pattern.
Can Perfumes Edén place temporary authorization holds on my card?
Yes. When you place an order online, your bank may show a temporary authorization from Perfumes Edén to verify your card. This can appear as a pending charge and may differ slightly from the final amount. The hold is normally released automatically once the final transaction posts or if the order is cancelled.
How can I get an invoice or copy of my receipt from Perfumes Edén?
For online orders, log into your account at perfumeseden.com and review your order history to download or print the invoice. For in‑store purchases, you will need the date, approximate time, store location, and last four digits of your card; contact Perfumes Edén via the customer service email or phone listed on their website to request a copy.
How do I request a refund or return an item purchased from Perfumes Edén?
Refunds and returns depend on the condition of the product and the time elapsed since purchase. For online orders, consult the returns section on perfumeseden.com and follow the instructions provided, which typically involve contacting support and shipping the item back or handling it through a designated courier. For store purchases, visit the same location with the product and receipt and ask staff about their return policy.
What should I do if I don’t recognize a Perfumes Edén charge?
First, ask anyone who shares your card or has authorized access (family members, travel companions) whether they made a purchase at a Spanish perfumery or on perfumeseden.com. If no one recognizes it, contact Perfumes Edén using the details on their website with the transaction date and amount so they can try to locate the sale. If they cannot find a matching transaction or you still suspect fraud, immediately contact your card issuer to block the card and dispute the charge.
How can I contact Perfumes Edén about a billing issue?
You can reach Perfumes Edén using the phone numbers and support email published on perfumeseden.com, which are managed by Perfumeria Eden S.A. Provide your full name, contact details, order or ticket number (if available), transaction date, and amount so they can investigate the issue efficiently.
Are online prices at perfumeseden.com different from in‑store prices, and could that explain a charge difference?
Prices and promotions can vary between the website and physical stores, and discounts such as coupons or special offers may apply only in one channel. If the amount on your card doesn’t match what you expected, compare it with your receipt or order summary; taxes, shipping fees, or the absence of an in‑store discount can account for small differences. If you still see a discrepancy, contact Perfumes Edén customer service with your documentation for clarification.