Pho & Go

Restaurant90% confidence

Pho & Go is a small Vietnamese street-food restaurant known for takeaway-focused pho and other Vietnamese dishes in Randwick, New South Wales.

Randwick, New South Wales, Australia
phoandgo.com.au

About Pho & Go

Pho & Go is a Vietnamese street‑food style restaurant in Randwick, New South Wales, Australia, specialising in fast, takeaway‑friendly pho and other classic Vietnamese dishes. They typically offer items such as beef and chicken pho, rice paper rolls, banh mi, vermicelli bowls, and stir‑fried noodle or rice dishes, with a focus on fresh herbs and quick service. Orders are usually placed over the counter, by phone, via their website at phoandgo.com.au, or through popular food delivery platforms that serve the Randwick area.

A Pho & Go charge may appear on your bank or card statement when you order food in‑store, online, or via a delivery app that processes payments on the restaurant’s behalf. The descriptor may look like “PHO & GO RANDWICK”, “PHO & GO NSW”, or similar, and can represent one‑time purchases, pickup or delivery orders, or added extras such as drinks and sides. If you saved your card in a delivery app, you might see Pho & Go’s name even though you ordered through that app, and tips or service fees can also be included in the total amount. In some cases, you may see a temporary authorization hold when you place or modify an order, particularly for online or app‑based transactions.

If you’re unsure about a Pho & Go charge, start by checking recent food orders you made in or around Randwick, along with email or SMS receipts from phoandgo.com.au or food delivery apps linked to your card. Compare the transaction date and amount to your order history, including any tips, delivery fees, or surcharges. For unresolved questions, use the contact details listed on their official website or on your receipt to call or email the restaurant, and provide the exact transaction date, amount, and card type so they can look it up. If you suspect a duplicate or incorrect charge and can’t resolve it directly with Pho & Go or the delivery platform, contact your bank or card issuer to dispute the transaction or request that your card be blocked from further use.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Pho & Go.

  1. Pho & Go Randwick AUS

Frequently Asked Questions

Why do I see a charge from PHO & GO RANDWICK on my statement when I ordered through a delivery app?

Many food delivery platforms process payments under the restaurant’s name, so your statement may show “PHO & GO RANDWICK” or a similar descriptor even though you ordered via an app like Uber Eats, DoorDash, or Deliveroo. Check the order history in your delivery app for the same date and amount; taxes, delivery fees, and tips may be included in the total that appears as a single Pho & Go charge.

What are typical charge amounts for Pho & Go?

Pho & Go is a casual Vietnamese restaurant, so individual menu items are generally in the modest, everyday dining range—single mains, sides, and drinks usually total to a standard takeaway or delivery bill. Common transaction sizes may range from a single noodle soup to full family meals, so verify by comparing the amount on your statement to what you’d expect for a recent Vietnamese takeaway or delivery order in Randwick.

Why is there a small pending or duplicate Pho & Go charge on my card?

When you place an order online, over the phone with card payment, or via a delivery app, your bank may show a temporary authorization hold from Pho & Go or the delivery partner to confirm your card. This can look like a duplicate or slightly higher pending amount but typically adjusts to the final bill once the order is completed. Authorization holds usually disappear within a few business days; if they remain or post as duplicates, contact Pho & Go or your bank for assistance.

How can I get a copy of my receipt for a Pho & Go purchase?

If you ordered in‑store, your paper receipt is issued at the time of payment, and staff can usually reprint it on the same day if you return with your card and the approximate time of purchase. For online or app orders, check your email inbox (and spam folder) for order confirmations, or open your account/order history in the delivery app or on phoandgo.com.au. These digital receipts list the items, taxes, fees, and total that match the charge on your statement.

How do I resolve a charge that looks incorrect or higher than expected from Pho & Go?

First, review the detailed receipt or order confirmation to confirm whether add‑ons, extra toppings, drinks, tips, public‑holiday surcharges, or delivery/service fees were included. If the total still seems wrong, contact Pho & Go using the phone or email address listed on phoandgo.com.au and provide your name, visit or order date, transaction amount, and the last four digits of your card so they can look up the sale. For app orders, you may need to start the inquiry through the delivery platform’s support, as they manage adjustments and some refunds on the restaurant’s behalf.

Can I cancel or change a Pho & Go order after I’ve paid?

Because Pho & Go focuses on fast, made‑to‑order takeaway, cancellations or changes are usually only possible if you contact them immediately after placing the order. Call the restaurant using the number on your receipt or on phoandgo.com.au and provide your order details so they can check whether food has already been prepared. For delivery app orders, use the app’s help or support section to modify or cancel; once preparation or delivery has started, changes may be limited or not possible.

How do refunds or billing adjustments from Pho & Go appear on my statement?

If Pho & Go or a delivery platform issues a refund or partial adjustment, it will generally appear as a separate credit on your bank or card statement, sometimes labeled with “PHO & GO” or the delivery app’s name. Processing times vary by bank but often take 3–10 business days. Keep any email confirmation of the refund, as it includes reference numbers your bank can use if you need to follow up.

What should I do if I don’t recognize any visit to Randwick but see a Pho & Go charge?

First, confirm that no one in your household used your card for a takeaway or delivery order to the Randwick area, and review all linked delivery app accounts that might have your card saved. If you still don’t recognize the transaction, contact Pho & Go with the transaction details so they can check their records for mismatched names, cards, or suspicious activity. Then notify your bank or card issuer immediately to report potential fraud, request a card replacement, and dispute any unauthorized charges.

This merchant is in the Restaurant category

Browse all

Related Merchants

Airport Retail Enterprises
Delaware North
Boost Juice
Nando's
Shish Shawarma & Grill

Compare Pho & Go

vsAirport Retail EnterprisesvsDelaware NorthvsBoost Juice

Got more mystery charges?

Paste your bank statement codes and we'll tell you exactly who charged you.

Find out who charged you