Pho Express

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Pho Express is a Vietnamese restaurant located in Redbank Plains, Queensland, serving pho noodle soup and a range of traditional Vietnamese dishes in a casual, family‑friendly setting.

Redbank Plains, Queensland, Australia

About Pho Express

Pho Express in Redbank Plains, Queensland, is a casual Vietnamese restaurant known for its pho noodle soup, rice dishes, and other classic Vietnamese street‑style meals. Guests typically visit for dine‑in meals, takeaway, and occasionally phone orders, enjoying a fast-service, family‑friendly atmosphere. As an independent local restaurant (not a national chain), most transactions are straightforward point‑of‑sale payments for food and drinks, sometimes including extras like drinks, desserts, or sides.

A Pho Express charge may appear on your bank or card statement after you’ve paid in‑store with EFTPOS, tap‑and‑go, Apple Pay / Google Pay, or when you’ve ordered takeaway or delivery. You might also see a charge if you placed a phone order and paid over the phone, or if you used a delivery platform (the descriptor can still reference “Pho Express” alongside the delivery app name). Some banks show a temporary authorization amount before the final total settles; this can look like a duplicate or slightly different amount for a short time.

If you don’t immediately recognize a Pho Express charge, first think back to any recent meals out, takeaway, or delivery orders from Vietnamese restaurants in the Redbank Plains area. Check your email, SMS, or app receipts from food delivery services, as the payment may be routed through Pho Express even if ordered via a third‑party platform. To resolve questions, you can contact the restaurant directly (by phone or in person) with the date and amount of the charge so they can check their till records. If the amount still seems incorrect or unauthorized, contact your bank or card issuer to dispute the transaction after you’ve tried resolving it with the restaurant.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Pho Express.

  1. @ PHO EXPRESS REDBANK PLAIN AUS

Frequently Asked Questions

Why do I see a charge from Pho Express on my bank statement?

Most charges from Pho Express are for in‑store meals, takeaway orders, or phone orders paid by card. Think back to any recent visits to a Vietnamese restaurant in Redbank Plains, or orders placed via a delivery app where Pho Express was the restaurant partner. Your bank statement may list the merchant as “PHO EXPRESS REDBANK PLAINS” or a similar descriptor even when you ordered through a third‑party app.

What are typical charge amounts from Pho Express?

Typical individual charges from Pho Express are usually the total amount of your meal, commonly ranging from around AUD $15–$40 for one or two people, and more for larger groups or family orders. The total may include mains (such as pho, rice dishes, or vermicelli bowls), drinks, and any add‑ons or sides. If you see multiple small amounts on the same day, these may be separate transactions (for example, split bills or additional items added later).

Why do I see two similar Pho Express charges or a pending amount?

Some banks first place a temporary authorization hold to confirm your card, then later post the final amount when the transaction is completed. This can make it look like there are two charges, but the authorization should drop off automatically within a few business days, leaving only the final settled payment. If both amounts remain posted after several days, contact your bank and Pho Express to investigate a possible duplicate charge.

Can I get a refund or correction for an incorrect Pho Express charge?

If you believe you were overcharged (for example, charged twice or for the wrong amount), visit Pho Express in person or call the restaurant with the exact date, time, and amount on your statement. They can check their point‑of‑sale records and receipts to confirm the transaction and, if an error is found, process a refund or adjustment back to your card. If you cannot resolve it directly with the restaurant, contact your bank or card issuer to dispute the charge.

How do I get a copy of my receipt from Pho Express?

For in‑store or takeaway orders, receipts are usually printed at the time of purchase; if you didn’t keep it, Pho Express can often reprint or confirm a receipt if you provide the transaction date, approximate time, and total amount. For delivery orders placed through platforms like Uber Eats, DoorDash, or similar services, your receipt will usually be in the app or emailed to you. Show this digital receipt to Pho Express or your bank if you need to verify what was ordered and charged.

Does Pho Express have any subscriptions or recurring charges?

Pho Express is a traditional restaurant and does not typically operate any subscription or membership billing. Recurring charges from Pho Express are uncommon and would usually only appear if you regularly place orders around the same date each month. If you see repeated identical charges you don’t recognize, review your food delivery app history and ask family members on the same card if they authorized these purchases.

Can I cancel a Pho Express order after I’ve been charged?

Once an in‑store or takeaway order is prepared and paid, it may not be possible to cancel, especially if the food has already been cooked. For phone or delivery orders, contact Pho Express or the delivery platform immediately—cancellations are usually only possible within a short time window. Any refunds or credits for cancelled orders will depend on how far along your order is and the policies of the delivery service, if used.

How can I contact Pho Express about a charge I don’t recognize?

The fastest way is to contact Pho Express directly in Redbank Plains—either by calling the restaurant during opening hours or visiting in person. Have your bank statement handy with the transaction date, amount, and last four digits of the card used so staff can look it up in their till records. If you ordered through a delivery app, you can also contact that app’s customer support with your order number, as they may handle billing issues on Pho Express’s behalf.

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