Phoodle Eatery

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Phoodle Eatery is a Vietnamese restaurant brand offering pho, rice and noodle dishes, and other Vietnamese specialties, with locations including a store in Westfield Eastgardens, Sydney.

Sydney, New South Wales, Australia
Owned by Phoodle Enterprises Pty Ltd

About Phoodle Eatery

Phoodle Eatery is a Vietnamese restaurant brand based in Sydney, New South Wales, known for its modern take on classic Vietnamese comfort food. The menu typically features pho (Vietnamese noodle soup), vermicelli and rice dishes, banh mi, salads, and a variety of grilled and stir‑fried specialties, with vegetarian and lighter options often available. Phoodle Eatery operates in shopping-centre and high‑street style locations, including a store in Westfield Eastgardens, serving eat‑in, takeaway, and often delivery through third‑party platforms.

A charge from Phoodle Eatery on your bank or card statement usually relates to a food purchase made in person at one of their locations, an online or phone order, or an order placed through a food delivery service that has processed the payment under the restaurant’s name. You might see charges for single meals, group dining, takeaway orders, or catering‑style orders. In some cases, you may notice a temporary authorization hold or a slightly different amount if your bank first pre‑authorizes a payment (for example, when opening a tab) and then posts the final total including any tips, surcharges, or changes to your order.

If you are unsure about a Phoodle Eatery charge, start by checking recent receipts, food delivery app order histories, and text or email confirmations from the day of the transaction. Compare the transaction date and amount with any visits to Westfield Eastgardens or other Phoodle Eatery locations, and remember that banks sometimes post charges a day or two after your visit. To resolve questions, visit phoodleeatery.com and use their contact or feedback options, or speak directly with the store you believe you visited, providing the date, approximate time, and charge amount so staff can look up the order in their system. If you still suspect the transaction is incorrect or fraudulent, contact your bank or card issuer to dispute the charge and request further investigation.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Phoodle Eatery.

  1. PHOODLE ENTERPRISES EASTGARDENS AUS

Frequently Asked Questions

Why did I get a charge from Phoodle Eatery when I only ordered takeaway once?

Most Phoodle Eatery charges are one‑time payments for dine‑in or takeaway orders. However, if you modified your order (added dishes or drinks at pickup) or included a tip, the final amount may differ from the estimate you remember. Also check whether a friend or family member used your card to pay for a separate order at Phoodle Eatery.

Why does the Phoodle Eatery amount on my statement not match my receipt exactly?

The final posted amount may differ if you added a tip, changed your order after the initial payment, or if a public holiday surcharge or card surcharge applied at the register. Sometimes a bank first shows a pending authorization (often a rounded or estimated amount) and then updates it to the final amount once the transaction is settled. Compare the final statement amount with the printed or digital receipt from your visit.

Can Phoodle Eatery appear as a charge when I ordered through a delivery app like Uber Eats or DoorDash?

Yes, depending on the arrangement with the delivery platform, your statement may show either the delivery app name or the restaurant name, such as "Phoodle Eatery" or a shortened version of it. If you see a Phoodle Eatery charge, review your recent delivery app orders for the same date and amount. Taxes, delivery fees, and service charges are usually itemized in the app’s order receipt, which you can compare to the bank charge.

Why do I see two Phoodle Eatery charges or a pending hold and a final charge?

Some banks place a temporary authorization hold when your card is first processed, particularly if you opened a tab or if the final total was not yet known. After the transaction is completed with any changes or tips, the final charge is posted and the earlier authorization is released, though you might see both temporarily on your online banking. The hold should disappear automatically within a few business days; if it does not, contact your bank for assistance.

How can I get a copy of my receipt for a Phoodle Eatery charge?

If you dined in or ordered takeaway, you can usually request a reprint of your receipt by contacting the specific Phoodle Eatery location you visited and providing the date, approximate time, payment method, and exact amount charged. For delivery orders placed through an app, your receipt will be in the order history section of that platform. If you are unsure which location processed the payment, start by checking any confirmation emails or app notifications around the transaction date.

How do I dispute a Phoodle Eatery charge I don’t recognize?

First, confirm that no one in your household used your card for a meal or delivery from Phoodle Eatery around that date. If you still do not recognize it, contact Phoodle Eatery through the details on phoodleeatery.com or call the store you believe is involved, and provide the transaction details so they can check their records. If they cannot locate a matching order or you suspect fraud, immediately notify your bank or card issuer and follow their dispute or chargeback process.

Does Phoodle Eatery offer any pre-paid, gift card, or catering payments that might show up as a separate charge?

Yes, if you purchased a gift card, paid a deposit for a large group booking, or made a catering prepayment, this can appear as a separate Phoodle Eatery charge on your statement. These charges may occur on a different date from the actual event or meal. Check any booking emails, event confirmations, or gift card receipts you may have received around the time of the transaction.

How do I contact Phoodle Eatery about a billing or payment issue?

Visit phoodleeatery.com to find current contact details and, where available, a contact form or email address for customer enquiries. You can also call or visit the specific location (for example, the Westfield Eastgardens store) with your bank statement, the transaction amount, and the date and time of the charge so staff can investigate. For security reasons, avoid sending full card numbers by email and work with your bank if you need to formally dispute a transaction.

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