Phorest

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Phorest is a salon and spa management software platform that provides booking, point-of-sale, marketing, and payment tools for beauty businesses. The 'Phorest Tips' descriptor typically refers to gratuity processed through their payment system for a salon or spa visit.

Dublin, Ireland
phorest.com

About Phorest

Phorest is a software company that offers an all‑in‑one management platform for salons, spas, and other beauty businesses. Its tools cover online booking, client management, point‑of‑sale, marketing campaigns, and integrated payments, helping salons run day‑to‑day operations and grow their client base. Many salons use Phorest as their primary system for processing card payments, including service charges, product sales, and staff tips.

A transaction labeled something like “Phorest Tips” or “PhorestTip” on your bank or card statement usually relates to a gratuity you added at a salon or spa that runs its payments through Phorest. Instead of the salon’s own name appearing, some banks show the underlying software/payment processor name, especially for tip-only or adjusted amounts after the main bill. This might occur as a separate charge for the tip, a combined charge that is settled later, or an adjusted final amount after an initial authorization.

If you have questions about this charge, first match the date and amount to any recent salon or spa visits and check your email or printed receipt from the business. The most direct way to resolve a concern is to contact the salon or spa you visited, since they can look up your visit and payment in their Phorest system. If you still believe the charge is incorrect, you can reach out to Phorest support via their website for clarification, and as a last step, contact your card issuer to dispute the transaction, providing any receipts or appointment confirmations you have.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Phorest.

  1. 5200PhorestTips 1800948598CCDPhorestTip

Frequently Asked Questions

Why does my card statement say “Phorest Tips” instead of the salon name?

Many salons and spas use Phorest’s payment system to process card transactions and gratuities. For certain transactions—especially tips—some banks display the processor descriptor (e.g., “Phorest Tips” or “PhorestTip”) rather than the salon’s trading name, even though the payment was taken on the salon’s behalf.

How can I confirm which salon or spa a “Phorest Tips” charge is from?

Compare the transaction date and amount to your recent salon or spa visits and check any receipts or email confirmations from those businesses. The salon can look up your visit in their Phorest system using the date, amount, and last four digits of your card to confirm the charge and the tip you authorized.

Why is there a separate charge for “Phorest Tips” in addition to my main salon charge?

Some salons process the service amount and the tip as separate line items through Phorest’s payment system. In that case, your statement may show one charge for the service and a second charge labeled “Phorest Tips” that corresponds to the gratuity you added at checkout.

Can I get a refund or adjustment for a tip processed through Phorest?

Refunds or adjustments for tips must be initiated by the salon or spa that processed your payment. Contact the business directly, explain the issue, and provide the transaction date and amount. They can process a partial or full refund through their Phorest terminal if they agree an adjustment is appropriate.

How do I get a copy of the receipt for a “Phorest Tips” transaction?

Reach out to the salon or spa you visited and request a copy of your receipt. They can reprint or email the receipt from their Phorest system, which will show the service total, the tip, and the final amount charged to your card.

Could a “Phorest Tips” charge be an authorization hold or temporary amount?

In some cases, you might first see a pending amount when the salon authorizes your card, and then a final settled amount that includes the tip you added. The initial pending authorization typically drops off after a few days, leaving only the final posted charge. If you see duplicates after a week, contact your bank and the salon for review.

How do I contact Phorest if the salon cannot resolve my billing question?

If the salon is unable to help or you suspect an error, you can contact Phorest via the support/contact section on phorest.com. Provide as much detail as possible—date, exact descriptor text (e.g., “PhorestTips 1800948598”), amount, and last four digits of your card—so they can investigate with the salon. You can also involve your card issuer if you believe the charge is unauthorized.

Are recurring or subscription charges ever labeled as “Phorest Tips”?

For most consumers, Phorest-related charges appear only when you pay for services or tips at a salon that uses Phorest. Ongoing subscription-style charges would typically apply to salons themselves (as Phorest’s business customers), not to their end clients. If you see recurring consumer charges labeled “Phorest Tips,” review your salon visit history and contact the salon and your bank to investigate.

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