Photica is an AI-powered photo and video editing app that animates portraits and applies creative filters and effects to user photos. It operates on a subscription and in‑app credits model managed by Comapps LLC.
Photica is a mobile and web-based AI photo and video editor that specializes in animating still portraits and transforming user images with a wide range of AI-generated effects. The app can bring old family photos to life using facial animation, generate professional-style portraits from simple selfies, and apply creative styles such as muscle enhancements, underwater mermaid scenes, retro Polaroid looks, and doll-like transformations. The service is operated and distributed by Comapps LLC via its website and app store listings, including photica.ai and associated landing pages.([photica.ai](https://photica.ai/))
A Photica charge on a card statement typically relates to a subscription or one‑time purchase made through Apple’s App Store, Google Play, or Photica’s own checkout pages. The app uses auto-renewing weekly or annual subscriptions that include a certain number of “coins,” which are then spent to generate individual animations or AI photos; users can also purchase additional coin packages. According to Photica’s terms, subscriptions renew automatically unless cancelled at least 24 hours before the end of the billing period, and the first payment after any free trial may also trigger future renewals.([photica.ai](https://photica.ai/terms.pdf))
If someone doesn’t recognize a Photica charge, they should first check which app store account or email address was used to subscribe and review subscription settings in the Apple or Google Play account, or the confirmation email received after purchase. Photica instructs users to cancel subscriptions directly in their app store settings or, for web purchases, by emailing support with specific cancellation details; uninstalling the app alone does not stop billing. For billing issues or refund questions—especially for subscriptions bought on their website—users can contact Photica’s support team via the support form on photica.ai or by emailing support@photica.zendesk.com, referencing the subscription number, email used at checkout, and purchase receipts.([photica.ai](https://photica.ai/terms.pdf))
Bank Statement Variations
1 known variations
These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Photica.
Why do I see a charge from Photica or PHOTICA.AI on my card?
This charge is usually for an auto‑renewing Photica subscription or a one‑time purchase of additional coins made through the Apple App Store, Google Play, or Photica’s website. Subscriptions provide a bundle of coins that you spend on AI photo or video generations, and renew automatically unless you cancel at least 24 hours before the end of the billing period.([photica.ai](https://photica.ai/terms.pdf))
How do I cancel my Photica subscription from an iPhone or iPad?
To cancel an iOS Photica subscription, open the Settings app, tap your name, then Subscriptions, select Photica, and tap Cancel Subscription at least 24 hours before the end of the free trial or current period. This stops future renewals, but you may retain access until the current paid period ends.([photica.ai](https://photica.ai/terms.pdf))
How do I cancel my Photica subscription if I subscribed on Android via Google Play?
On Android, open the Google Play app, tap your profile icon, go to Payments & subscriptions > Subscriptions, choose the Photica subscription, and select Cancel subscription at least 24 hours before the end of the current period. Cancelling through Google Play is required; simply deleting the Photica app will not stop charges.([photica.ai](https://photica.ai/terms.pdf))
How do I cancel a Photica subscription purchased on their website, not through an app store?
For subscriptions purchased via Photica’s own checkout pages, you must send an email to support@photica.zendesk.com with the subject line “Photica – Cancellation,” including your subscription number, the email used at purchase, your full name, and a clear statement that you want to cancel. This email must be sent at least 24 hours before the end of the free trial or current subscription period.([photica.ai](https://photica.ai/terms.pdf))
Does Photica offer refunds if I’m unhappy with the service or didn’t understand the subscription?
Photica’s terms state that subscription purchases are generally final and non‑refundable, especially for transactions made through app stores, which are subject to Apple or Google’s own refund policies. For website purchases, Photica may offer a limited money‑back guarantee on the first subscription payment if core AI features did not function as described, but subsequent renewals and add‑on offers are non‑refundable. Users seeking a refund should first apply through the relevant app store or contact Photica support with detailed information about the issue.([photica.ai](https://photica.ai/terms.pdf))
Why am I being charged multiple times or for different amounts by Photica?
Multiple or varying charges can occur if you have an auto‑renewing subscription plus separate purchases of additional coin packages, or if there are subscriptions under different app store accounts or email addresses. Each subscription period and coin bundle is billed separately, and some users report buying extra coins on the website in addition to their app subscription. Review your app store subscriptions, emails from photica.ai or value.photica.app, and any receipts to see all active plans and top‑ups.([photica.ai](https://photica.ai/terms.pdf))
What are Photica coins and how do they affect what I’m billed?
Coins are an internal virtual currency that let you run AI photo or video generations inside Photica; each animation or effect consumes a certain quota of coins. Subscription plans typically include a fixed number of coins per period, and you can purchase extra coins as separate transactions. Coins have no cash value and cannot be redeemed for money, but unused coins usually roll over as long as your subscription remains active.([photica.ai](https://photica.ai/terms.pdf))
How can I verify that a Photica charge is legitimate and get help if I still have questions?
To verify a charge, log into the Apple App Store, Google Play, or email account you used and look for Photica subscription or coin receipts matching the date and amount. You can also check your subscriptions section in the relevant app store to see if a Photica plan is active. If you still don’t recognize the charge, contact Photica support via the contact form on photica.ai or email support@photica.zendesk.com with screenshots of the bank charge, your receipts, and the email addresses that may be associated with the account so they can investigate.([photica.ai](https://photica.ai/))