Popina Kitchen

Restaurant85% confidence

Popina Kitchen was a Mediterranean and Middle Eastern-inspired restaurant in Sydney’s Gateway dining precinct at Circular Quay, created as a collaboration between North Bondi cafe Shuk and Italian restaurant group Salt Meats Cheese.

Sydney, New South Wales, Australia

About Popina Kitchen

Popina Kitchen was a Mediterranean and Middle Eastern-inspired restaurant located in the Gateway dining precinct at Circular Quay in Sydney, New South Wales, Australia. Created as a collaboration between North Bondi café Shuk and Italian restaurant group Salt Meats Cheese, Popina combined modern Israeli, Middle Eastern, and Italian influences, with a focus on shared plates, fresh produce, seafood, and wood‑fired dishes. Guests could visit for dine‑in lunch and dinner, enjoy a full bar with cocktails and wine, and host group bookings or events overlooking Sydney Harbour.

A Popina Kitchen charge on your bank or card statement typically relates to an in‑venue purchase such as dine‑in food and drinks, takeaway orders, bar tabs, set menus for group bookings, or special event packages. You might also see a charge if your card was used to secure a reservation (for example, a no‑show or late cancellation fee), or if a temporary pre‑authorization was placed to open a bar tab or confirm a booking. Depending on your bank, the transaction may appear as “POPINA KITCHEN,” “POPINA SYDNEY,” or a similar merchant descriptor linked to their payment terminal provider.

If you’re unsure about a Popina Kitchen charge, start by checking receipts from the date of the transaction, including group dinners where someone else may have used your card to settle the bill. Compare the date and amount with any bookings you made at Gateway, Circular Quay, and review any email confirmations from reservation platforms (such as booking confirmations or no‑show fee notices). For further clarification or to dispute a charge, visit popinasydney.com to find the most up‑to‑date contact details, or reach out through the reservation platform you used; they can usually confirm booking and payment history. If you still can’t identify the transaction, contact your bank or card issuer to review the charge and discuss dispute options.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Popina Kitchen.

  1. Popina Kitchen Sydney AUS

Frequently Asked Questions

Why do I see a charge from Popina Kitchen on my statement?

A charge from Popina Kitchen usually comes from a dine‑in meal, drinks at the bar, or takeaway order you made at their Gateway, Circular Quay location in Sydney. It can also be related to a group booking, set menu event, or a no‑show/late‑cancellation fee if you used your card to secure a reservation. Check your calendar, email bookings, and any shared bills with friends around the transaction date to confirm.

What are common amounts Popina Kitchen charges customers?

Popina Kitchen transactions typically range from around AUD $20–$50 for a light meal or casual drinks, and AUD $60–$150+ for a full meal for two with shared plates, mains, and alcohol. Larger amounts—such as AUD $200 or more—are common for group bookings, events, or when one person pays the entire table’s bill. If the amount looks high, verify whether you covered a group tab or included a tip.

Can Popina Kitchen place a temporary hold or pre‑authorization on my card?

Yes. Popina Kitchen may place a temporary pre‑authorization on your card to open a bar tab or secure a reservation, particularly for larger groups or special events. This appears as a pending charge and is usually automatically released by your bank within a few business days, separate from the final bill amount that’s actually charged. If a pending hold doesn’t drop off after several days, contact your bank and provide the authorization details.

Why was I charged by Popina Kitchen after missing or cancelling a booking?

If you provided your card details to secure a reservation, Popina Kitchen (or the booking platform they used) may apply a no‑show or late‑cancellation fee according to the terms you accepted when booking. These fees are typically charged if you cancel within the specified cut‑off time or don’t arrive for your reservation. Check your booking confirmation email for the exact policy and any per‑person fee that may have been applied.

How can I get a copy of my receipt or itemised bill from Popina Kitchen?

To obtain an itemised receipt, first check any email receipts you may have received at the time of payment or via the booking platform. If you don’t have one, visit popinasydney.com and use the listed contact details (such as their contact form or email) to request a copy—include the transaction date, approximate time, amount, and the last four digits of your card so staff can locate the payment. Your bank statement reference number can also help them identify the transaction.

How do I dispute a Popina Kitchen charge or request a refund?

If you believe you were incorrectly charged—such as being billed twice, charged an incorrect amount, or mistakenly billed a no‑show fee—contact Popina Kitchen directly using the contact information on popinasydney.com or via the reservation platform you booked through. Provide your receipt or statement screenshot, booking confirmation, and details of the discrepancy so they can investigate. If you’re unable to resolve the issue with the venue, you can then contact your bank or card issuer to raise a formal dispute.

Why is the Popina Kitchen charge name on my statement slightly different from the restaurant name?

Depending on their payment processor, the transaction may appear as “POPINA KITCHEN,” “POPINA SYDNEY,” or include a reference to the Gateway location or their merchant services provider. This is normal and reflects the legal or trading name registered with the card processor rather than the full branding you saw at the venue. If the location and date line up with a visit to Circular Quay, it is likely the same restaurant.

Does Popina Kitchen have any ongoing subscriptions or recurring billing I should know about?

Popina Kitchen operates as a restaurant and bar and does not typically offer subscription services or recurring memberships that charge your card on a schedule. If you see multiple charges over several days or weeks, they are usually separate visits or repeated use of your card for meals or drinks. Recurring, same‑amount charges that you don’t recognize may indicate your card details were stored or reused, in which case you should contact the venue and your bank promptly.

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