Porgie & Mr Jones

Restaurant98% confidence

Porgie & Mr Jones is a popular café-restaurant in Hawthorn, Melbourne, serving modern Australian brunch, coffee, and casual meals in a relaxed, family‑friendly setting.

Hawthorn, Victoria, Australia
porgiemrjones.com.au

About Porgie & Mr Jones

Porgie & Mr Jones is a well‑known café-restaurant located in Hawthorn, Victoria, Australia, popular for its modern Australian brunch, specialty coffee, and relaxed, family‑friendly atmosphere. The venue typically operates as a daytime café with an all‑day brunch menu, pastries, fresh juices, and espresso-based coffee, and may offer casual lunch dishes, kids’ options, and takeaway. Customers visit both for dine‑in service and for takeaway coffee and meals, and the café may also cater to small group bookings and local events.

A charge from Porgie & Mr Jones will usually appear on your bank or card statement after you’ve paid for food, drinks, or takeaway at the café, or if you’ve ordered through their website or a connected ordering platform. Depending on the payment system used, the transaction descriptor may show as “PORGIE & MR JONES HAWTHORN,” “PORGIE MR JONES VIC,” or a similar variation. You might also see a slightly different amount than your menu total if you added a tip, if a public holiday surcharge applied, or if you purchased extras such as cakes, retail coffee beans, or other add‑ons. In some cases, a small “pending” or pre‑authorisation charge may appear briefly if the café’s payment terminal or a food-delivery service verifies your card before finalising the bill.

If you don’t recognise a Porgie & Mr Jones charge, start by thinking back to recent café or brunch visits in Hawthorn or food orders placed via delivery apps and checking any email or SMS receipts you received. Compare the transaction date and amount to when you visited the venue or ordered food. To resolve questions, you can contact the café using the details on their official website at porgiemrjones.com.au or visit in person with your bank statement so staff can look up the transaction in their point‑of‑sale system. If the charge appears incorrect, ask the café to check for duplicate payments, tips added in error, or split-bill issues; if needed, your bank or card issuer can also help by disputing unauthorised transactions or reversing temporary authorisation holds that never converted into a final sale.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Porgie & Mr Jones.

  1. PORGIE MR JONES HAWTHORN AUS

Frequently Asked Questions

Why is there a Porgie & Mr Jones charge on my bank statement when I only bought coffee and a small snack?

Your statement will show the total amount processed through the payment terminal, which may include GST, surcharges, or a tip you approved at the time of payment. Some items (like premium milks, extra shots, or add‑ons to food) may not stand out on your receipt but will still be included in the final total. If the amount seems higher than expected, check your itemised receipt or contact the café so they can review the bill in their system.

Why does the Porgie & Mr Jones transaction show as a slightly different amount than the receipt?

Small differences can occur if a public holiday or weekend surcharge was applied, if you added a tip on the card machine after seeing the initial total, or if the payment was processed in a different currency on certain international cards. Sometimes your bank may also auto‑round or convert the amount for foreign cards, which can cause minor discrepancies. If the difference is more than a few dollars, reach out to the café with the date, time, and last four digits of your card so they can investigate.

Can Porgie & Mr Jones appear as a recurring or repeat charge on my statement?

Porgie & Mr Jones does not operate a traditional subscription or membership service; each visit is charged as a separate transaction. However, if you’re a regular customer tapping the same card most days, your bank app may group the charges and make them look like a recurring pattern. Any true recurring charge would normally come from a delivery platform or third‑party app you used, not the café directly—check those accounts if you see repeated automatic payments.

Why do I see a small pending charge from Porgie & Mr Jones that later disappears?

Some banks and payment processors place a temporary authorisation hold when your card is first tapped or inserted, especially if the payment is processed via mobile wallets or online ordering. This can show up as a small pending charge or as the initial amount before the final total (with tips or adjustments) is captured. These holds usually drop off automatically within a few business days and are not an extra fee; only the final settled transaction becomes the actual charge.

How can I get a copy of my receipt or tax invoice from Porgie & Mr Jones?

If you paid in person, you may have been offered a printed or emailed receipt at the time of payment; check your email (including spam) for messages from the café or the payment provider. If you no longer have the receipt, contact Porgie & Mr Jones via the details on porgiemrjones.com.au or visit the café with the exact charge amount, date, and time so staff can search their point‑of‑sale records and reissue a tax invoice where possible.

How do I query or dispute a charge from Porgie & Mr Jones?

Start by contacting the café directly using the phone number or contact form listed on porgiemrjones.com.au and provide the date of visit, the amount charged, and the last four digits of your card. They can check for duplicate transactions, incorrect amounts, or errors with split bills and tips, and may be able to process a correction or refund if a mistake is confirmed. If you suspect the charge is fraudulent and you did not visit the café, notify your bank or card issuer immediately and request that they block your card and investigate the transaction.

Can I get a refund from Porgie & Mr Jones if I was charged twice or incorrectly?

If the café confirms that a duplicate payment or incorrect amount was processed, they can generally issue a refund or adjustment back to the same card used for the original transaction. Refund timing depends on your bank, but it usually appears within a few business days once processed by the café. Always retain any receipts and screenshots from your banking app to help staff locate the transaction quickly.

Why does the merchant name for Porgie & Mr Jones look different on my statement?

The descriptor on your bank statement is set by the payment processor and may appear as a shortened or slightly altered version, such as “PORGIE MR JONES HAWTHORN,” “PORGIE & MR JONES VIC,” or similar. In some cases, it may include the name of their payment provider alongside the café name. If you’re unsure whether a transaction is from this café, compare the location listed on the transaction (Hawthorn, VIC) and the date with when you last visited or ordered from them.

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