Port Hq Pty. Limited

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Port Hq Pty. Limited is an Australian proprietary company that has traded under the business name "Dominos Port Melbourne," operating a Domino’s Pizza fast-food outlet in Victoria. It functions as a local franchisee entity within the Domino’s Pizza network in Australia.

New South Wales, Australia

About Port Hq Pty. Limited

Port Hq Pty. Limited is an Australian proprietary company that operates a Domino’s Pizza franchise under the trading name “Dominos Port Melbourne.” According to Australian business records, it is a New South Wales–registered entity that has used the “Dominos Port Melbourne” business name since 2014, functioning as a local franchisee within the Domino’s Pizza Enterprises network in Australia. As a Domino’s outlet, it typically offers the standard Australian Domino’s menu: value, traditional and premium pizzas, meal deals, sides such as garlic bread and chicken bites, desserts like Choc Lava Cake, and soft drinks, with most individual pizzas commonly ranging roughly from about AUD $10–$20 depending on style, size, and promotions.([abn-lookup.com](https://www.abn-lookup.com/firm/port-hq-pty-limited-169201030/?utm_source=openai))

A charge from Port Hq Pty. Limited will usually relate to a purchase made through Domino’s Port Melbourne or an online/app order that was fulfilled by that store. On your bank statement it may appear under descriptors such as “PORT HQ PTY LTD,” “DOMINOS PORT MELBOURNE,” or similar variations referencing Domino’s. Common scenarios include one‑time card payments for pickup or delivery, app or website orders, orders placed via phone but paid by card, and charges processed via third‑party delivery services (Uber Eats, Menulog, DoorDash) where the underlying merchant is still Domino’s. You may also see temporary pre‑authorisation holds when you place or cancel an order, especially for app or fuel‑card style payments; these pending amounts normally clear within 1–3 business days if the order doesn’t proceed.([abn-lookup.com](https://www.abn-lookup.com/firm/port-hq-pty-limited-169201030/?utm_source=openai))

If you’re unsure about a Port Hq Pty. Limited charge, first check your recent Domino’s orders (website/app order history, email receipts, or text confirmations) and any delivery‑app accounts used around the same date. Match the transaction date and amount against a specific order, including tips, delivery fees, surcharges, and any meal deals. If something still doesn’t look right, contact the store directly using the phone number listed on your order receipt or via the Domino’s Australia store locator, and have your order number, date, and the last four digits of your card ready. For quality or billing issues, or if you can’t resolve it with the store, you can escalate through Domino’s Australia Customer Care on 1800 805 888 or via the feedback form at dominos.com.au, where they can review your order, arrange a refund or replacement under their satisfaction guarantee, or clarify pending and duplicate charges.([dominos.com.au](https://www.dominos.com.au/inside-dominos/technology/delivery-guarantee?utm_source=openai))

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Port Hq Pty. Limited.

  1. PORT HQ PTY. LIMITED PYRMONT AUS

Frequently Asked Questions

Why do I see a charge from Port Hq Pty. Limited or “Dominos Port Melbourne” on my bank statement?

This charge almost always corresponds to a pizza order fulfilled by the Domino’s Port Melbourne store operated by Port Hq Pty. Limited. It may be from an online or app order, an in‑store EFTPOS/credit‑card payment, or a phone order you paid for by card. The descriptor on your statement can appear as “PORT HQ PTY LTD,” “DOMINOS PORT MELBOURNE,” or a similar combination referencing Domino’s and the suburb. Check your recent Domino’s receipts and email confirmations around the transaction date to verify the purchase.([abn-lookup.com](https://www.abn-lookup.com/firm/port-hq-pty-limited-169201030/?utm_source=openai))

What are typical amounts for a Port Hq Pty. Limited / Dominos Port Melbourne charge?

Typical single‑order amounts often fall between about AUD $15 and $50, depending on what you purchased. For example, individual large pizzas in Australia commonly range around AUD $10–$20, while popular bundles (such as 2 large pizzas plus sides or family/party deals) can run in the AUD $25–$50 range before delivery fees and surcharges. If your charge is much higher, it may reflect multiple pizzas, premium toppings, drinks, or a large group order. Compare the charged amount with the itemised total on your Domino’s or delivery‑app receipt.([newsroom.dominos.com.au](https://newsroom.dominos.com.au/media/2024/5/28/dominos-outweighs-the-competition-with-new-meal-deal-boxes-that-raise-the-bar?utm_source=openai))

Why is there a small or duplicate pending charge from Port Hq Pty. Limited on my card?

Domino’s and some payment processors may place a temporary pre‑authorisation hold to verify your card when you place or modify an order, especially via app or online. If an order is cancelled quickly or fails, the authorisation may show as a pending or duplicate transaction for a short time but should drop off automatically, typically within 1–3 business days depending on your bank. If the pending charge does not clear after about 5 business days, contact your bank and the Domino’s store with your order details so they can confirm that no duplicate completion was processed.([ajust.com.au](https://www.ajust.com.au/cancellations/dominos-pizza?utm_source=openai))

How can I cancel a Domino’s Port Melbourne order and avoid being charged?

If you need to cancel, contact the Domino’s Port Melbourne store immediately using the number listed on your order confirmation or the Domino’s store locator. Orders cancelled before the kitchen starts preparation are usually cancelled without additional charges, but late cancellations after preparation or dispatch often incur the full charge, meaning you may not be refunded. If you ordered via a third‑party app (Uber Eats, Menulog, DoorDash), you must cancel and request any refund through that app’s help section, as they control the payment.([ajust.com.au](https://www.ajust.com.au/cancellations/dominos-pizza?utm_source=openai))

How do I request a refund or replacement for an incorrect or poor‑quality order from Port Hq Pty. Limited?

Domino’s Australia offers a satisfaction guarantee, and issues are generally resolved with a refund or replacement. Start by calling the store that prepared your order (Dominos Port Melbourne) and provide your order number, photos (if relevant), and a clear description of the problem. If the store can’t resolve it or you prefer to escalate, contact Domino’s Customer Care on 1800 805 888 or submit feedback via dominos.com.au; refunds for card or online payments are typically returned to your original payment method within about 3–5 business days, though it can take up to 10 business days depending on your bank.([ajust.com.au](https://www.ajust.com.au/refunds/dominos-pizza?utm_source=openai))

How can I contact someone about a Port Hq Pty. Limited charge if I no longer have my receipt?

You can look up the Domino’s Port Melbourne store via the Domino’s Australia website or app by searching for the Port Melbourne location, then call the store and provide your name, phone number, approximate order time, and last four digits of the card used so they can search their system. If they cannot locate the order or you suspect an error, escalate through Domino’s Customer Care at 1800 805 888 or via the online feedback form, attaching a screenshot of the bank transaction. Your bank may also help by confirming the exact merchant descriptor and transaction time to assist Domino’s in locating the order.([abn-lookup.com](https://www.abn-lookup.com/firm/port-hq-pty-limited-169201030/?utm_source=openai))

Why was I charged by Port Hq Pty. Limited after using Uber Eats, Menulog, or DoorDash?

In many cases, orders placed through third‑party delivery apps are billed by the app itself (e.g., Uber Eats), not directly by Domino’s. However, depending on how the order was routed or if you re‑entered card details into a Domino’s page inside the app, the final merchant on your statement may show as the Domino’s franchisee, such as Port Hq Pty. Limited. Check your email receipts from both the app and Domino’s: if the card was processed by Domino’s, any disputes or refunds for that specific transaction will generally be handled by Domino’s, whereas app‑billed orders must be resolved through the app’s support channels.([doordash.com](https://www.doordash.com/food-delivery/port-melbourne-vic-restaurants/pizza/?utm_source=openai))

Can I set up, change, or cancel any recurring or saved‑card payments with Dominos Port Melbourne?

Domino’s in Australia generally processes charges on a per‑order basis rather than true monthly subscriptions, but you may have a saved card in your Domino’s account or a delivery‑app wallet that makes repeat ordering easier. To prevent unintended future charges, log into your Domino’s account and remove saved payment methods, and review any automatic reorder settings inside the Domino’s app or the delivery app you used. If you ever see repeated orders you didn’t place, contact the store and Domino’s Customer Care immediately and also alert your bank, as your card or account may have been compromised.([dominos.com.au](https://www.dominos.com.au/about-us/contact-us/scam-alerts?utm_source=openai))

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