Pret A Manger

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Pret A Manger is an international chain of fast-casual cafes known for freshly prepared sandwiches, salads, baked goods, and organic coffee, primarily serving the breakfast and lunch crowd.

London, United Kingdom
pret.com
Owned by JAB Holding Company

About Pret A Manger

Pret A Manger is an international fast-casual café chain founded in London, known for freshly prepared sandwiches, salads, soups, baked goods, and organic coffee. Most food is made on-site in shop kitchens throughout the day, with an emphasis on grab-and-go breakfast and lunch. Pret operates hundreds of locations across the UK, Europe, the US, and other regions, and also offers digital ordering, delivery in select areas, and a coffee subscription program (often branded as “Club Pret” or “Pret Coffee Subscription” depending on the market).

A Pret A Manger charge on your bank or card statement typically comes from an in-store purchase (including contactless payments), a mobile/app order, a delivery order fulfilled by Pret, or a recurring subscription such as Club Pret. You may also see charges related to pre-authorizations (for example, when you add a card in the app), adjusted amounts for tips or modified orders, or recurring monthly subscription fees that renew automatically until cancelled. In some regions, subscription charges are billed monthly at a fixed rate, while individual shop purchases are billed at the exact transaction amount on your receipt.

If you’re unsure about a Pret A Manger charge, start by checking your recent receipts, email confirmations from Pret or delivery partners, and your Pret app order history if you use it. Compare the posted amount, date, and location on your statement with when and where you last visited a Pret shop. For questions or disputes, you can contact Pret via the contact form at pret.com, through regional customer service pages, or by speaking with the shop where you believe the transaction took place; they can often look up card transactions by date, time, and amount. If you’re querying a Club Pret or coffee subscription fee, log into your account on pret.com or the Pret app to review your plan, renewal date, and billing history before contacting support or your card issuer.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Pret A Manger.

  1. PRET A MANGER LONDON GBR

Frequently Asked Questions

Why do I see a Pret A Manger charge when I only tapped my card once for a small purchase?

Pret A Manger in-shop purchases are typically charged as a single transaction matching your receipt total, including any tax and tips (where applicable). If you see multiple similar amounts, one may be a temporary authorization hold placed by your bank or payment network to verify your card, which should drop off within a few business days. Check your statement after 3–5 days to see which amount actually posted and compare it with your in-store receipt or app order.

What is the Pret coffee subscription (Club Pret) charge on my statement?

In some regions (such as the UK, US, and select European markets), Pret offers a subscription that allows a set number of barista-made drinks per day for a fixed monthly fee. In the UK, Club Pret is typically billed monthly (for example, around £30/month, sometimes with an introductory discount), while US plans are usually around $40/month plus applicable taxes; prices and benefits can vary by country and change over time. This subscription renews automatically each month until you cancel it through your Pret online account or app.

How do I cancel or pause my Pret A Manger coffee subscription so I stop being charged?

To manage your Pret subscription, log in to your account via pret.com or the Pret app, go to your subscription or Club Pret section, and select the option to cancel or turn off auto-renewal. Cancellation typically takes effect at the end of your current billing period, so you’ll retain access until that date but won’t be charged again. Some regions allow you to rejoin later or take advantage of new promotions, but partial refunds for unused days within a paid month are generally not offered.

Why is there a small or $0/£0 Pret A Manger authorization on my card?

A small or zero-amount Pret A Manger entry on your statement is usually a temporary authorization hold, often created when you add a card to the Pret app, place an order, or your bank tests the card. This is not a completed charge and should automatically disappear or be adjusted to the final purchase amount within a few business days. If the pending amount doesn’t clear or convert into a matching receipt total, contact your bank or Pret customer service with the date and time of the authorization.

What are common Pret A Manger charge amounts and patterns I might see?

Single-visit Pret charges typically reflect the cost of a coffee or breakfast item (a few pounds/dollars) or a full meal with drinks (often in the £7–£15 / $10–$20 range, depending on location and items). Subscription charges appear as a fixed recurring monthly amount (for example, around £30 in the UK or around $40 in the US) and will show up roughly on the same date each month. Delivery orders placed through Pret’s own channels or third-party platforms may include additional service or delivery fees, leading to slightly higher totals than in-shop receipts.

How can I get a receipt or verify what was included in my Pret A Manger purchase?

If you ordered in-store, you should have received a paper receipt at the till; some shops can reprint a receipt shortly after the transaction if you return with the same card and an approximate time and amount. For app or online orders, check the order history in your Pret account or look for email confirmations sent at the time of purchase. Delivery orders placed through partners like Uber Eats, Deliveroo, or DoorDash will have detailed receipts accessible within those apps, which should match the Pret charge or the partner’s billing entry on your statement.

How do I request a refund or dispute an incorrect Pret charge?

If you believe you were overcharged or charged in error by Pret A Manger, first locate your receipt or order confirmation and note the date, time, amount, and last four digits of the card used. Visit the shop where you made the purchase or use the contact form on pret.com (or your local Pret website) to submit a complaint, attaching a copy of your receipt and a screenshot of the bank charge if possible. Pret’s customer service team can usually review the transaction and, if appropriate, arrange a refund or credit; if you suspect fraud and do not recognize the transaction at all, also contact your bank or card issuer immediately.

What should I do if I see a Pret A Manger charge but I don’t have a subscription or don’t remember visiting a Pret?

Check whether a family member, colleague, or anyone with access to your card may have used it at a Pret location or in the Pret app, as the merchant name on your statement will still show as Pret A Manger. Review your recent locations and calendar to see if you passed a Pret (for example, in a train station, airport, or office district) around the transaction date. If you still don’t recognize the charge, contact Pret through their website with the transaction details, and notify your bank so they can investigate potential unauthorized use or issue a new card if necessary.

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