Proforma

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Proforma is a U.S.-based franchised network that provides print, promotional products, packaging, and eCommerce-based marketing solutions to businesses.

Independence, Ohio, USA

About Proforma

Proforma is a large, family-owned and operated network of marketing and printing franchises headquartered in Independence, Ohio. The company specializes in commercial printing, promotional products, branded apparel, custom packaging, warehousing and fulfillment, and eCommerce solutions for corporate clients across North America. Through its network of independently owned distributor locations, Proforma helps organizations manage branding, marketing campaigns, and company stores from a single source. ([linkedin.com](https://www.linkedin.com/company/proforma?utm_source=openai))

A charge with a descriptor like “WAV*PROFORMA WES WEB” typically indicates a purchase of printed materials, promotional merchandise, branded apparel, marketing collateral, or possibly an online order through a Proforma-run web store or eCommerce portal. The “WAV*” portion likely refers to a payment processor prefix, while “PROFORMA” is the actual merchant. Such charges can represent one-time project invoices, repeat orders of marketing materials, or ongoing fulfillment orders placed via a Proforma-managed company store.

If you have questions about this charge, start by checking any recent orders you or your company placed for printing, promotional items, uniforms, or branded merchandise, including orders made through internal “company store” sites that Proforma operates. Look for order confirmation emails or invoices from a Proforma-branded site or from a specific Proforma franchise (for example, “Proforma [Franchise Name]”). If the charge is still unclear, you can contact Proforma via the main website to be routed to the appropriate franchise location, or call the contact information on your invoice. When you reach out, have the transaction date, amount, and any invoice or PO numbers ready so they can quickly locate the order and clarify or resolve any billing issues.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Proforma.

  1. 8012323042 WAV*PROFORMA WES WEB 2648318366212

Frequently Asked Questions

Why do I see a charge from “WAV*PROFORMA WES WEB” on my card?

This descriptor usually indicates a payment processed through a gateway (e.g., the “WAV*” prefix) for an order fulfilled by Proforma. It commonly relates to printing, promotional products, apparel, or other marketing materials ordered either directly from a Proforma franchise or through a Proforma-managed online company store.

What types of purchases typically generate a Proforma card charge?

Proforma charges most often come from orders of printed marketing collateral (brochures, business cards, signage), branded merchandise (pens, mugs, giveaways), corporate apparel or uniforms, custom packaging, or items purchased through an internal company store or campaign-specific eCommerce site run by Proforma.

How can I confirm which Proforma franchise or location billed me?

Check your invoice or email receipt for the full business name, such as “Proforma [Franchise/Group Name],” and compare it with the date and amount of the card charge. If you do not have the documentation, you can contact Proforma via proforma.com and provide your transaction date, amount, and the descriptor; they can route you to the correct franchise office for details. ([linkedin.com](https://www.linkedin.com/company/proforma?utm_source=openai))

Does Proforma use subscriptions or recurring billing?

Most Proforma transactions are project-based or tied to specific orders. However, some corporate clients may have recurring fulfillment programs or automatic reorders for inventory, uniforms, or promotional stock. In those cases, you may see recurring or periodic charges matching your program or contract terms, which should be detailed in your service agreement or purchase order.

How do I dispute or request a refund for a Proforma charge?

First, contact the specific Proforma franchise or account representative listed on your invoice or order confirmation to review the transaction and request a correction or refund if warranted. If you cannot locate that information, use the contact form or phone number on proforma.com and provide your transaction details so they can identify the servicing franchise and handle your request. If you still cannot resolve the issue, you may then contact your card issuer to initiate a dispute.

Why does my Proforma charge amount differ from the original quote?

Differences can occur if your order quantity changed, if you approved design or production adjustments, if shipping/handling or taxes were updated, or if additional items were added after the initial quote. Review the final invoice and any email approvals; if something appears incorrect, reach out to your Proforma representative to walk through the line items.

Can Proforma place temporary authorization holds on my card?

Some Proforma franchises or their payment processors may place a temporary authorization hold when an order is first entered or when a card is added for billing, especially for larger corporate orders. This hold may appear as a pending transaction and typically drops off or converts to the final charge once the order is invoiced. If a pending amount does not clear within several business days, contact the issuing Proforma location for clarification.

How can I get a copy of the invoice or receipt for my Proforma transaction?

You can request a copy of your invoice or receipt directly from your Proforma account manager or the franchise location listed on prior communications. If you are unsure which office handled your order, submit a request through proforma.com’s contact page with your company name, approximate order date, and the amount charged so they can look up the transaction and resend documentation. ([onlyproforma.com](https://onlyproforma.com/contact-us/?utm_source=openai))

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