Q.C Chen & X.H Wu

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Q.C Chen & X.H Wu is a small local restaurant operating at 684 Queensberry Street in the North Melbourne area, serving dine‑in customers in a casual setting.

Melbourne, Victoria, Australia

About Q.C Chen & X.H Wu

Q.C Chen & X.H Wu is a small, locally owned restaurant located at 684 Queensberry Street in North Melbourne, Victoria, Australia. It operates as a casual dine‑in venue, typically serving local residents, students, and workers in the area. As a traditional bricks‑and‑mortar restaurant, they primarily process payments in person via EFTPOS/credit and debit cards, and may also handle takeaway orders placed over the counter or by phone. The business name “Q.C Chen & X.H Wu” will usually appear as the trading name on your receipt and on most card statements.

A charge from Q.C Chen & X.H Wu usually appears on your bank or card statement after you’ve paid for a meal, drinks, or takeaway order at their North Melbourne location. The description may include variations such as “Q.C CHEN & X.H WU NORTH MELB”, “Q.C CHEN & X.H WU MELBOURNE AUS”, or similar, depending on your bank. You might see this charge for a one‑time dine‑in bill, a takeaway order, a group bill where your card was used to pay, or where you added a tip or surcharge. In some cases, you may notice a temporary “pending” or pre‑authorisation amount if the restaurant’s payment terminal briefly holds funds to confirm your card, which should adjust to the final amount once the transaction is completed.

If you don’t immediately recognise this transaction, start by checking recent dates when you ate out or ordered food around North Melbourne, and compare the charge amount and date with any receipts, text confirmations, or calendar entries. Ask family members or colleagues who may have used your card for a shared meal or group payment. To resolve questions, contact the restaurant directly using the phone number shown on your receipt or by searching online for “Q.C Chen & X.H Wu 684 Queensberry Street” to find their current contact details and opening hours, then provide the transaction date, amount, and last four digits of your card so they can look it up. If you still suspect the charge is incorrect or fraudulent, contact your bank or card issuer to dispute the transaction or request a card replacement.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Q.C Chen & X.H Wu.

  1. Q.C CHEN & X.H WU NORTH MELBOUR AUS

Frequently Asked Questions

Why do I see a charge from Q.C Chen & X.H Wu on my statement when I only remember eating out in North Melbourne?

Q.C Chen & X.H Wu is the registered trading name of a local restaurant at 684 Queensberry Street, so your bank statement will usually show this business name rather than a generic description like “restaurant.” If you dined or ordered takeaway in that area, especially around Queensberry Street, the charge likely corresponds to that visit. Compare the transaction date and amount with the day you went out and any receipts you might have kept.

Why is the amount from Q.C Chen & X.H Wu slightly higher than the bill I remember?

The final amount can be higher than the base food total because it may include GST, card surcharges, or a tip you added on the terminal. In some cases, if you ordered additional drinks or dishes after the initial bill was mentioned, the total will reflect those items as well. Review your itemised receipt, if available, to see tax, surcharges, and tips listed separately. If you no longer have the receipt, the restaurant can usually reprint or confirm the total if you provide the date, time, and card details (last four digits only).

Can Q.C Chen & X.H Wu place an authorization hold or pending charge on my card?

Yes. Depending on how their EFTPOS terminal and your bank work, you might see a temporary “pending” or pre‑authorisation amount when the card is first tapped or inserted. This is usually equal to the expected bill and should update to the final total once the payment is fully processed. If a pending amount does not clear or you see both a pending and a posted charge for the same visit after several business days, contact your bank and the restaurant with the transaction details.

Does Q.C Chen & X.H Wu offer any subscriptions or recurring charges?

No. Q.C Chen & X.H Wu operates as a traditional restaurant and does not typically offer subscription plans or recurring memberships. Any transaction from this merchant should be a one‑time charge for a specific visit, takeaway order, or function booking. If you see multiple similar charges across several days, check whether you or someone on your account has visited the restaurant more than once or used the same card for group meals.

How can I get a copy of my receipt from Q.C Chen & X.H Wu to verify the charge?

If you need a receipt copy, contact the restaurant directly and provide the approximate date and time of your visit, the exact amount charged, and the last four digits of your card. Many restaurants can retrieve past transactions from their EFTPOS terminal or point‑of‑sale system and either reprint a receipt in person or provide a summary over the phone or email. You can find their current phone number or contact details by searching online for “Q.C Chen & X.H Wu 684 Queensberry Street North Melbourne.”

What should I do if I think I was overcharged or billed twice by Q.C Chen & X.H Wu?

First, compare the amounts and dates of the charges—sometimes a pending hold and the final charge can look like duplicates, but the hold will usually disappear. If two fully posted charges remain for the same visit, contact the restaurant with your statement screenshot and details so they can check for a duplicate transaction and, if confirmed, process a refund. If you cannot resolve it directly or suspect fraud, contact your bank or card issuer to raise a dispute or chargeback.

Can I get a refund from Q.C Chen & X.H Wu if there was a billing mistake?

If there was a clear billing error—such as an incorrect amount keyed in on the terminal or a duplicated payment—Q.C Chen & X.H Wu can generally reverse or refund the overcharged portion back to the original card. Refunds must usually be processed through the same card used for the original payment and may take several business days to appear on your statement, depending on your bank. Always keep or request an updated receipt or refund slip as proof of the correction.

How can I contact Q.C Chen & X.H Wu about a charge I don’t recognise?

Look for contact details on any paper or digital receipt from your visit, as many restaurants print their phone number and address there. If you no longer have the receipt, search online for “Q.C Chen & X.H Wu 684 Queensberry Street North Melbourne” to find their current phone number, map listing, or social media page. When you call or visit, have your transaction date, exact amount, and the last four digits of your card ready so staff can quickly locate the payment in their system.

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