Question 1

What are the typical QR.io subscription prices that might appear on my statement?

Accepted Answer

Based on current public pricing, QR.io’s main paid options are an Unlimited QR Codes monthly plan around $35, billed every month, and an annual option around $350, billed once per year (often advertised as 12 months with 2 months free).([qr.io](https://qr.io/pricing?utm_source=openai)) Either amount may show as a QR.io or Stripe-related descriptor on your bank or card statement. Taxes or currency conversion fees (if applicable) may slightly change the final amount you see.

Question 2

Why am I being charged after a 7‑day free trial with QR.io?

Accepted Answer

QR.io offers a 7‑day free trial that unlocks premium features, including dynamic QR codes and analytics.([qr.io](https://qr.io/pricing?utm_source=openai)) If you entered your payment details and did not cancel before the trial ended, the trial automatically converts into a paid subscription and the card on file is charged for the selected monthly or annual plan. To stop future charges, you must cancel the subscription from your dashboard or by contacting support.

Question 3

How do I cancel my QR.io subscription so future charges stop?

Accepted Answer

You can cancel your QR.io membership at any time from your account dashboard by going to the billing or subscription section and choosing the cancel option; once canceled, your QR codes will be put into a paused state but can be reactivated if you resubscribe later.([qr.io](https://qr.io/refund-policy?utm_source=openai)) If you can’t access your account or don’t see the option, email support@qr.io with your account email, billing details, and a request to cancel. Be sure to keep confirmation emails or screenshots for your records and check your next statement to ensure charges have stopped.

Question 4

How can I request a refund for a QR.io charge I don’t want?

Accepted Answer

QR.io’s refund policy states that if you request a refund within 7 days of your initial purchase, you’re generally eligible for a full refund, both for monthly and annual plans.([qr.io](https://qr.io/refund-policy?utm_source=openai)) After 7 days, refunds are reviewed on a case‑by‑case basis and renewals are usually non‑refundable, especially if the account shows significant usage. To request a refund, email support@qr.io with your account email, proof of charge (screenshot or statement), the last 4 digits and expiration date of the card, and a brief explanation; keep in mind that they may decline refunds outside the stated window.

Question 5

Why do I see a small QR.io or Stripe charge (like $0–$2) that later disappears?

Accepted Answer

When you add or update a payment method, QR.io’s payment processor (Stripe) may place a small temporary authorization hold—often $0–$2—to verify the card is valid.([qr.io](https://qr.io/pricing?utm_source=openai)) This is not a permanent charge and typically drops off automatically within a few days, or is replaced by your actual subscription charge if your trial converts to a paid plan. If a small pending amount stays on your account for more than a week, contact your bank or card issuer for clarification.

Question 6

What happens to my QR codes if I cancel or if my QR.io payment fails?

Accepted Answer

According to QR.io’s policies, when you cancel your membership, your QR codes go into a paused mode—meaning scans may stop redirecting as expected—until you reactivate by subscribing again.([qr.io](https://qr.io/refund-policy?utm_source=openai)) If a payment fails (for example, expired card or insufficient funds), your subscription may lapse and dynamic or hosted QR codes could become inactive or show an error page. Static QR codes you downloaded as images generally continue to work if they simply encode a URL you control, but any dynamic tracking, analytics, or hosted landing pages tied to QR.io can be interrupted.

Question 7

I don’t recognize this QR.io charge and can’t find an account. What should I do?

Accepted Answer

First, search your email (including spam and alternate email addresses) for terms like “QR.io,” “receipt,” or “invoice” to see if you or someone in your organization created an account or started a trial. If you still can’t locate an account, email support@qr.io with the charge amount, date, last 4 digits of the card, and any possible emails you may have used so they can try to find the subscription.([qr.io](https://qr.io/refund-policy?utm_source=openai)) If they’re unable to locate or resolve the issue—or if you suspect fraud—contact your bank or card issuer to dispute the charge and prevent further billing.

Question 8

How is QR.io billing handled and in what currency will I be charged?

Accepted Answer

QR.io processes payments through Stripe and accepts major credit and debit cards.([qr.io](https://qr.io/pricing?utm_source=openai)) Pricing on their public site is listed in U.S. dollars, and you are billed in that currency regardless of where your business is located, though your bank may convert it and add foreign transaction fees if your card is in another currency. All subscriptions renew automatically at the end of each billing cycle until you cancel.

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