Quality Plumbing Supply

Home & Garden90% confidence

Quality Plumbing Supply is an online and phone-based retailer specializing in commercial and residential plumbing parts and fixtures, serving contractors, facilities, and building managers across the United States.

North Creek, NY
qualityplumbingsupply.com

About Quality Plumbing Supply

Quality Plumbing Supply is a specialty plumbing distributor that sells a wide range of commercial and residential plumbing parts, fixtures, and accessories, with a strong focus on professional-grade brands used in restrooms, mechanical rooms, and building systems. Operating primarily online and by phone, they stock repair parts and assemblies for faucets, flushometers, valves, manifolds, mixing valves, and other plumbing components needed for maintenance and new installations. Their customer base includes contractors, facilities departments, schools, and property managers who require brand-specific replacement parts and hardware. ([qualityplumbingsupply.com](https://qualityplumbingsupply.com/manufacturers/uponor/manifold-replacement-parts/?utm_source=openai))

A PayPal descriptor like "PAYPAL *QUALITYPLUM" is almost certainly a truncated billing label for Quality Plumbing Supply, with "QUALITYPLUM" standing in for "Quality Plumbing" and the associated phone number 833‑251‑4591 matching the business’s published support line. Such charges typically arise from purchasing plumbing repair parts, fixtures, or related supplies through their website or via a phone order processed with PayPal as the payment gateway. For institutional or government cardholders, larger ticket amounts may reflect bulk orders for building maintenance, renovation projects, or restroom fixture upgrades. ([bbb.org](https://www.bbb.org/us/ny/north-creek/profile/plumbing-supplies/quality-plumbing-supply-0041-236022415?utm_source=openai))

If you have questions about a "QUALITYPLUM" PayPal charge, the best first step is to search your email for order confirmations from Quality Plumbing Supply or PayPal around the transaction date, and to log into your PayPal account to view the full transaction details, including merchant contact info and itemized order data. You can also call their published customer service number (1‑833‑251‑4591) or use the contact options on qualityplumbingsupply.com to request a copy of the invoice, clarify what was purchased, or dispute incorrect items. If you still don’t recognize the charge after checking with colleagues or family members who might have used the card, contact your card issuer to report potential unauthorized use and to review dispute options.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Quality Plumbing Supply.

  1. PAYPAL *QUALITYPLUM

Frequently Asked Questions

Why does my statement show a PayPal charge as PAYPAL *QUALITYPLUM instead of Quality Plumbing Supply?

Many merchants use PayPal as their payment processor, and PayPal often truncates or shortens the merchant name on card statements. In this case, “QUALITYPLUM” is a shortened form of Quality Plumbing Supply, and the charge typically corresponds to an order you or your organization placed for plumbing parts or fixtures through their website or via a phone order processed by PayPal.

What types of purchases usually lead to a charge from Quality Plumbing Supply?

Charges from Quality Plumbing Supply commonly relate to orders of commercial or residential plumbing items such as flushometer repair kits, faucet cartridges, manifold parts, mixing valves, copper adapters, and other replacement components. Facilities departments, schools, and contractors often place larger bulk orders, which can result in higher transaction amounts on corporate or government cards. ([qualityplumbingsupply.com](https://qualityplumbingsupply.com/manufacturers/uponor/manifold-replacement-parts/?utm_source=openai))

Does Quality Plumbing Supply offer ongoing subscriptions or recurring billing?

Quality Plumbing Supply primarily sells physical plumbing products on a per-order basis and does not advertise consumer-style subscription plans. However, institutional customers may place repeat or scheduled orders. If you see multiple charges in a short period, they are usually separate orders rather than an automatic subscription. Review your order history or contact the company if you are unsure whether an order was duplicated.

How can I cancel or change an order I placed with Quality Plumbing Supply?

If you need to cancel or modify an order, contact Quality Plumbing Supply as quickly as possible by calling 1‑833‑251‑4591 or using the contact form on qualityplumbingsupply.com. Provide your order number, purchase date, and the email address used at checkout. If the order has not yet shipped, they may be able to cancel or adjust it; if it has already shipped, they will typically handle changes through a return or exchange process.

How do I request a refund or return items purchased from Quality Plumbing Supply?

To request a refund or return, reach out to Quality Plumbing Supply’s customer service with your order or invoice number, a list of the items you wish to return, and the reason (for example, incorrect part, over‑ordered, or defective item). They can advise you of their return authorization process, restocking policies, and where to ship items back. If you paid via PayPal, approved refunds are usually processed back through your PayPal account or original payment card.

What are common charge amounts I might see from Quality Plumbing Supply?

Charge amounts can vary widely depending on the products ordered. Small repair parts may lead to charges under $50, while larger orders of commercial flushometers, manifold components, or bulk replacement parts can easily total several hundred dollars or more. Government and school purchasing records show that facility-related orders from this merchant can exceed $800 or even $1,300 for large projects. ([kanecountyil.gov](https://www.kanecountyil.gov/Lists/Events/Attachments/6991/AG%20PKT%2024-02%20Administration.pdf?utm_source=openai))

How can I verify a Quality Plumbing Supply charge if I manage a business or government card used by multiple staff members?

First, log into PayPal or your card portal and pull the full transaction details, including date, amount, and any invoice or purchase order reference. Then check your purchasing or maintenance records for plumbing parts ordered near that date and ask facilities or maintenance staff whether they placed an order through Quality Plumbing Supply or qualityplumbingsupply.com. If you still cannot match the charge to documentation, contact the merchant with the transaction ID so they can look up the order and provide a copy of the invoice.

What should I do if I don’t recognize a QUALITYPLUM PayPal charge at all?

If you do not recognize the charge after checking your email, PayPal account activity, and internal purchasing records, contact Quality Plumbing Supply with the transaction date and amount to see if they can identify who placed the order and where it was shipped. If they confirm that the order details do not match you or your organization, immediately call your card issuer or bank to report suspected fraud, request a card replacement, and initiate a dispute for the unauthorized transaction.

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