Quattro

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Quattro is a beachfront Italian restaurant in Lennox Head known for traditional Italian cuisine, award‑winning wood‑fired pizzas, seafood and modern casual dining.

Lennox Head, New South Wales, Australia
Owned by Jaap Enterprises Pty Ltd

About Quattro

Quattro is a beachfront Italian restaurant and pizzeria located on Pacific Parade in Lennox Head, New South Wales, Australia. Known for its relaxed, modern coastal setting, Quattro specialises in traditional Italian cuisine with a strong focus on award‑winning wood‑fired pizzas, house‑made pastas, and fresh local seafood. The restaurant offers both dine‑in and takeaway options, a curated wine list featuring Italian and Australian labels, and seasonal menus that reflect local produce and coastal flavours.

A charge from “Quattro,” “Quattro Lennox Head,” or “Quattro Restaurant” on your bank or card statement is usually linked to a visit to the restaurant or an online/phone order. Common reasons for a charge include dine‑in meals, bar and beverage tabs, shared group bills, takeaway or pizza orders, public holiday surcharges, or a card pre‑authorisation for a booking or bar tab. If you made a reservation that required a deposit or no‑show fee, or ordered via a third‑party delivery platform that bills under the restaurant’s name, the transaction may also appear as a Quattro charge.

If you’re unsure about a Quattro charge, start by checking your calendar, emails, and text messages for reservation confirmations, receipts, or delivery orders around the transaction date. Look at the exact amount and date and compare it with any group dinners, holiday visits, or takeaway orders in Lennox Head; if you shared a bill, another person may have placed your portion on their card and you may see a reimbursement or related transaction. For detailed questions, contact the restaurant directly using the details on quattro-restaurant.com, and have the last four digits of your card, the transaction amount, and date ready so staff can help locate the receipt, clarify surcharges, or discuss any billing adjustments or refunds where appropriate.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Quattro.

  1. JAAP ENTERPRISES PTY LENNOX HEAD AUS

Frequently Asked Questions

Why did I get a charge from Quattro on my card when I visited Lennox Head?

Quattro is a popular Italian restaurant in Lennox Head, so most charges are from a dine‑in meal, drinks at the bar, or a takeaway order placed during your visit. Check your travel dates, dinner plans, or group outings around the transaction date—especially beachside dinners or pizza nights—as the charge usually corresponds to that visit. If you were part of a group, the total may reflect a shared bill, including food, drinks, and any surcharge.

What are typical amounts I might see from Quattro on my statement?

Common charge amounts vary depending on whether it was a quick pizza takeaway or a full sit‑down meal with drinks. A casual pizza or pasta for one might range from about AUD $25–$45, while a multi‑course meal for two with drinks can often total AUD $70–$160 or more. Group bookings, special events, or large seafood platters can result in higher totals, especially if alcohol and desserts are included.

Does Quattro place pre‑authorisation holds or pending charges on my card?

Quattro may place a temporary pre‑authorisation on your card when you open a bar tab, confirm a large group booking, or provide card details to secure a reservation. This appears as a pending charge and is not the final amount; it will either drop off automatically or be adjusted to your actual bill at the end of your visit. If you see both a pending amount and a final charge, the hold should disappear within a few business days, depending on your bank.

I see a Quattro charge but I thought I paid cash—why is it on my card?

In some cases, a card may be used to secure a booking, bar tab, or split bill even if most of the payment was in cash. The card might have been used for the remaining balance, a tip, a surcharge, or a no‑show/cancellation fee if you didn’t attend your reservation. Check with others in your group to see who settled the bill and how it was divided, then contact Quattro with your transaction details if it’s still unclear.

How do I dispute a Quattro charge or ask for a copy of my receipt?

Visit quattro-restaurant.com to find their current phone and email details, then provide the exact transaction date, amount, and the last four digits of your card so staff can look up the payment. You can request an itemised receipt to check food, drinks, surcharges, and any tips or adjustments. If there’s an error—such as a double charge, incorrect amount, or mistaken surcharge—ask the restaurant to review the bill and process a correction or refund if needed.

Can Quattro charge a no‑show or cancellation fee to my card?

For certain busy nights, large groups, or special events, Quattro may require card details to secure your booking and may apply a no‑show or late‑cancellation fee according to their reservation policy. This can appear on your statement even if you didn’t dine, typically matching the amount stated in your confirmation email or booking terms. Review your reservation confirmation or contact the restaurant directly if you believe a no‑show fee was charged in error.

Does Quattro add surcharges or extra fees to the bill?

Quattro may apply standard surcharges such as public holiday surcharges, weekend surcharges, or card processing fees, which will be shown on your receipt. These can cause the final amount on your card to be slightly higher than the menu prices you mentally tallied. If you’re unsure whether a surcharge applies to your charge, request a copy of your itemised receipt from the restaurant.

How do I request a refund or correction for an incorrect Quattro charge?

Contact Quattro directly using the details on quattro-restaurant.com and explain the issue—such as a suspected duplicate transaction, incorrect total, or charge when you didn’t dine. Have a bank statement screenshot or transaction reference handy so staff can locate the payment quickly. If they confirm an error, they can process a refund or adjustment back to your card; your bank may take a few business days to show the credit.

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