Queen City Bites & Crafts

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Queen City Bites & Crafts is a bar and restaurant in uptown Charlotte, North Carolina, known for gourmet burgers, chili, and a large craft beer selection.

Charlotte, NC
qcbeerandchili.com

About Queen City Bites & Crafts

Queen City Bites & Crafts is a locally owned bar and restaurant located at 135 Brevard Court in uptown Charlotte, North Carolina. It specializes in American comfort food such as gourmet burgers, multiple styles of chili, wings, and pub-style appetizers, paired with a wide rotating selection of craft beers on tap and in cans, along with cocktails, wine, and non-alcoholic options. The space is a cozy neighborhood-style pub with indoor bar seating and outdoor tables in the historic Brevard Court alley, and it’s frequently noted in local guides for having some of the best burgers and bar fare in downtown Charlotte.([toasttab.com](https://www.toasttab.com/local/queen-city-bites-crafts/r-8e5440ff-a8e4-443e-a615-6d5dff05e515?utm_source=openai))

A charge from “TST* / QUEEN CITY BITES & C 135 BREVARD CT CHARLOTTE” on a card statement typically corresponds to food and beverage purchased on-site at Queen City Bites & Crafts, such as a sit‑down meal, bar tab, takeout order, or online order processed through Toast’s point‑of‑sale system. Toast (shown as “TST*”) is the payment processor; the actual merchant is Queen City Bites & Crafts. Charges may include taxes and gratuity, and bar tabs opened with a card may show an initial authorization amount that differs slightly from the final settled total once tip is added and the transaction closes.([toasttab.com](https://www.toasttab.com/local/queen-city-bites-crafts/r-8e5440ff-a8e4-443e-a615-6d5dff05e515?utm_source=openai))

If you have questions about a charge, first compare the transaction date and amount with any receipts, email confirmations, or bank alerts from the date you dined or ordered food or drinks in uptown Charlotte. Check your email and text messages for Toast or Queen City Bites & Crafts receipts, and review your calendar to confirm whether you were in the area around Brevard Court at that time. To resolve billing issues, you can contact the restaurant directly using the phone number or contact details listed on their website, or speak with staff in person if you’re local. If the merchant cannot locate the transaction or you suspect fraud, your next step should be to dispute the charge with your card issuer, who can investigate the Toast-processed transaction further.

Bank Statement Variations

2 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Queen City Bites & Crafts.

  1. QUEEN CITY BITES & C 135 BREVARD CT CHARLOTTE
  2. TST* / QUEEN CITY BITES & C 135 BREVARD CT CHARLOTTE

Frequently Asked Questions

Why does my statement show “TST* / QUEEN CITY BITES & C 135 BREVARD CT CHARLOTTE”?

This descriptor indicates a purchase at Queen City Bites & Crafts in uptown Charlotte that was processed through Toast’s payment system. “TST*” refers to Toast (the POS/payment processor), while “Queen City Bites & C” plus the Brevard Court address refers to Queen City Bites & Crafts, the bar and restaurant where you dined or ordered food and drinks.

What types of purchases usually result in a charge from Queen City Bites & Crafts?

Most charges are for on‑premise dining, bar tabs, or takeout orders, which may include burgers, chili, appetizers, alcoholic beverages, and soft drinks. The total on your card will typically reflect food, drinks, taxes, and any tip you added when closing your check.

Why is the amount on my Queen City Bites & Crafts charge slightly higher than my original tab?

When you open a bar or restaurant tab, the initial authorization may not include the final tip amount. After you add a gratuity and the check is closed, the final charge posted to your card will be higher to include that tip. Compare the posted amount to your signed receipt; if they don’t match, contact the restaurant with the date, time, and last four digits of your card so they can review the ticket.

Can Queen City Bites & Crafts place a temporary authorization hold on my card?

Yes. Like many bars and restaurants, they may place a temporary authorization hold when you open a tab or when a server first swipes or dips your card. This hold can differ slightly from the final charge and should automatically adjust to the actual total (including tip) once the transaction is finalized, usually within a few business days.

How do I get a copy of my receipt from Queen City Bites & Crafts?

If you opted for an email or text receipt through Toast when you paid, search your inbox or messages for Queen City Bites & Crafts or Toast. If you need another copy, call the restaurant, provide the transaction date, approximate time, amount, and last four digits of your card, and they can usually reprint or email a copy of the receipt.

How can I request a refund or dispute a mistaken charge from Queen City Bites & Crafts?

Start by contacting the restaurant directly using the phone number or contact details on their website. Explain the issue (duplicate charge, incorrect amount, wrong tab, etc.) and provide any supporting information or receipts. If the issue cannot be resolved with the merchant or you suspect unauthorized use, contact your bank or card issuer to formally dispute the transaction.

Does Queen City Bites & Crafts offer any ongoing tabs, memberships, or recurring billing that might cause repeat charges?

Queen City Bites & Crafts primarily operates as a traditional bar and restaurant, so most charges are one‑time transactions for individual visits. Recurring or repeat charges on your statement usually indicate multiple separate visits or bar tabs rather than a subscription. If you see repeat charges that you don’t recognize, contact the restaurant and then your card issuer to investigate.

What information should I have ready before calling Queen City Bites & Crafts about a card charge?

Have your bank statement handy with the exact transaction date, posted amount, and the last four digits of the card used. It also helps to note approximately what time you visited, how many people were in your party, and whether you sat at the bar or a table. This information makes it easier for staff to find your check in their Toast system and quickly address any billing questions.

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