QuickCliq is an Australian cashless online ordering platform used by schools and parents to manage canteen meals, uniforms, books, school fees and fundraising payments. It provides a centralized, web-based system that connects parents with schools and processes secure electronic payments.
Owned by Sentral (ultimately owned by Global Payments)
About QuickCliq
QuickCliq is an Australian cashless, web-based ordering and payment platform used primarily by schools and parents. Based in Bowen Hills, Queensland, it allows families to pre-order canteen meals, purchase uniforms, pay for excursions, school fees, and fundraising items all in one central online account. Schools use QuickCliq to streamline administration, reduce cash handling, and track orders and payments securely through quickcliq.com.au.
A QuickCliq charge typically appears on your bank or card statement when you (or someone with access to your QuickCliq account) makes a payment through the platform. This can include one‑off canteen orders, bulk uniform purchases, school fee payments, or fundraiser contributions. You may also see multiple smaller QuickCliq transactions on the same day if you placed separate orders for different children or different services. In some cases a temporary “pending” or pre‑authorisation amount may show when you first add or update a card, which is reversed once the payment is confirmed.
If you’re unsure about a QuickCliq charge, start by logging in at quickcliq.com.au and checking your Order History, Payment History, or Transaction/Statement section for the same date and amount. Each transaction will show which child and which school item it relates to. If something doesn’t look right, confirm whether another parent/guardian with shared access to the account placed the order, then contact QuickCliq support through the Help/Contact area of the website or via your school’s QuickCliq administrator. For billing issues, they may ask for the last four digits of your card, the transaction date, and amount to locate the payment, investigate duplicate or incorrect charges, and advise on reversals or refunds where appropriate.
Bank Statement Variations
1 known variations
These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to QuickCliq.
Why am I seeing a QuickCliq charge on my bank or card statement?
QuickCliq charges appear when a payment is made through quickcliq.com.au for school-related items such as canteen orders, uniforms, books, excursions, school fees, or fundraising events. The charge is usually for one or more orders placed under your QuickCliq account, or by another authorised parent/guardian who shares access to that account. Log in and check your recent orders and payments to match the date and amount on your statement.
Does QuickCliq charge a subscription or ongoing monthly fee?
QuickCliq does not generally operate on a fixed monthly subscription for parents; instead, you pay as you place orders or make school payments. There may be small processing or transaction fees per order or per payment, which are clearly displayed at checkout before you confirm. Schools sometimes choose how these fees are structured, so the exact fee type and amount can vary between schools and payment types.
I see multiple QuickCliq charges on the same day. Is this normal?
Yes, this can be normal. If you placed separate orders for different children, ordered from the canteen and also paid for uniforms or an excursion, or made changes to existing orders, these may show as multiple individual QuickCliq charges. Your Order or Payment History in QuickCliq will break down each transaction by child, school, and item so you can see exactly what each charge was for.
How do I cancel or change a QuickCliq order to avoid being charged?
To cancel or modify an order, log in to quickcliq.com.au and go to your Orders or Active Orders section. Most schools set a cut‑off time (often on the same day or the day before) after which orders can’t be changed or cancelled through the system. If you’re past the cut‑off or the order has already been processed, you’ll need to contact your school canteen or administrator directly to see if a change or refund is possible under the school’s policy.
How can I request a refund for a QuickCliq charge I don’t recognise or for a missed order?
First, confirm in your QuickCliq account which order the charge relates to and whether it was fulfilled (e.g., your child received the meal or item). For issues like missed orders, duplicate charges, or items not received, refunds are usually managed under your school’s or canteen’s refund policy, even though the payment went through QuickCliq. Use the Help/Contact section in QuickCliq or contact your school office/canteen, providing the order number, date, and amount so they can review and, where appropriate, process a refund or credit to your QuickCliq balance or original payment method.
Why do I see a small or temporary QuickCliq charge that later disappears?
You may see a small pending or temporary QuickCliq charge when you first add or update your card in the system, or when a payment is being verified. This is a bank pre‑authorisation used to confirm that the card is valid and has sufficient funds; it is not a completed purchase. These holds usually disappear automatically within a few business days, depending on your bank’s processing times.
How do I check what a specific QuickCliq transaction was for?
Log in to quickcliq.com.au and go to the Transactions, Order History, or Payment History area of your account. There you’ll see a list of all recent payments, including date, amount, the child they relate to, and a breakdown of items (e.g., canteen meals, uniforms, excursion fees). Match the date and amount to the entry on your bank statement to identify the source of the charge.
How can I contact QuickCliq about a charge or an issue with my account?
Go to quickcliq.com.au and use the Help, Support, or Contact Us section to submit an enquiry, including your name, email, school name, and details of the transaction (date, amount, and last four digits of the card). For canteen orders or school‑managed payments, you can also contact your school office or canteen manager, who may liaise with QuickCliq on your behalf. Avoid sending full card numbers or PINs; support staff only need limited payment details to locate your transaction.