RAM USA

Other80% confidence

RAM USA is a roof and building envelope consulting and engineering firm that provides infrared inspections, condition assessments, and asset management services for commercial, industrial, and institutional facilities.

Brunswick, Ohio, United States
ram-usa.com
Owned by Short Elliott Hendrickson Inc. (SEH)

About RAM USA

RAM USA is a specialized consulting and engineering company focused on roofs, pavements, and building envelopes for commercial, industrial, multifamily, and institutional properties. Using tools such as aerial and handheld infrared thermography, visual surveys, and diagnostic testing, the firm helps clients accurately determine the condition of their roofs and exterior systems so they can extend asset life, reduce failures, and control capital and maintenance costs.([mapquest.com](https://www.mapquest.com/us/ohio/ram-usa-352928841?utm_source=openai)) Since 2023, RAM USA has operated as RAM Companies, LLC, a wholly owned subsidiary of Short Elliott Hendrickson Inc. (SEH), expanding its technical capabilities within a larger architecture and engineering organization.([businesswire.com](https://www.businesswire.com/news/home/20231004447907/en/SEH-Acquires-RAM-USA-Expanding-Facility-and-Infrastructure-Assessment-Capabilities?utm_source=openai))

A charge labeled "RAM USA ECO" on a Visa statement most likely relates to professional services from RAM USA, such as a roof or pavement assessment, infrared scan, consulting engagement, engineering design work, or an ongoing asset management program. These charges can appear as one‑time project invoices, periodic consulting fees tied to a multi‑site portfolio program, or progress billings on larger capital projects. In some cases, an initial estimate or authorization may show as a pending or partial charge before being finalized in the agreed invoice amount.

If you’re unsure about a RAM USA charge, start by checking any recent or ongoing facilities projects, roof replacements, due‑diligence surveys, or condition assessments at your properties to see if RAM USA or RAM Companies was engaged as the consultant of record. Look for proposals, purchase orders, or work orders referencing RAM USA or RAM Roof Asset Management, then compare dates and amounts to your card statement. To resolve discrepancies, contact your internal facilities or procurement team first, then reach out to RAM USA using the contact details on their official website; have your project name, facility address, and invoice number available so they can quickly locate the transaction and clarify the billing details.([mapquest.com](https://www.mapquest.com/us/ohio/ram-usa-352928841?utm_source=openai))

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to RAM USA.

  1. RAM USA ECO 147242558372

Frequently Asked Questions

What does a charge from "RAM USA ECO" on my card statement likely represent?

A "RAM USA ECO" charge most likely corresponds to professional services provided by RAM USA, such as a roof or pavement infrared scan, building envelope assessment, engineering design, or consulting work on a facilities project. Review recent roofing or exterior projects at your properties to see where RAM USA may have been contracted and match the invoice date and amount to the card charge.

Why would RAM USA bill via a credit or purchasing card instead of an invoice?

Some clients choose to pay RAM USA for surveys, reports, or smaller consulting engagements by corporate credit or purchasing card instead of by check or ACH. In these cases, the card transaction will reflect the agreed project fee or milestone payment even though you may also receive a PDF invoice or proposal for your records.

Can RAM USA charges appear as multiple smaller transactions instead of one lump sum?

Yes. Larger projects may be billed in phases—for example, an initial aerial infrared survey, followed by detailed surveys and then design or project management. Each phase can generate a separate charge, so you may see multiple RAM USA amounts in the same month that together equal the total project cost outlined in your contract or proposal.

How do I verify what specific project a RAM USA charge relates to?

Check your internal project files for RAM USA proposals, purchase orders, or contracts and identify the project name, facility address, and project number. Then contact RAM USA using the phone or email listed on ram-usa.com and provide the cardholder name, charge date, and last four digits of the card, along with your project reference; they can look up the invoice and send a copy of the detailed billing.([mapquest.com](https://www.mapquest.com/us/ohio/ram-usa-352928841?utm_source=openai))

How do I dispute or request a correction for a RAM USA charge?

First contact RAM USA’s accounting or billing department using the information on their invoice or website and explain the concern—such as an incorrect amount, tax treatment, or duplicate billing. Provide a copy of the card statement entry and any related purchase order. If you cannot resolve it directly, work with your organization’s accounting team and, if necessary, your card issuer to open a formal dispute while RAM USA researches and responds.

Does RAM USA place temporary authorization holds on cards?

For most business‑to‑business work, RAM USA bills against executed proposals or invoices and charges only the final agreed amount. However, if a card is used to secure payment before finalizing scope, you might briefly see a small test authorization or a pending amount that later converts to the actual invoice charge or drops off without posting.

Can RAM USA charges be recurring or subscription‑like?

While RAM USA is not a typical subscription service, some clients enroll in ongoing roof or asset management programs that may be billed monthly, quarterly, or annually. In those cases, you could see RAM USA charges at regular intervals aligned with your service agreement or maintenance program schedule. Review your contract terms or reach out to RAM USA if a repeating pattern appears unexpected.([visualvisitor.com](https://www.visualvisitor.com/companies/2032400/ram_usa?utm_source=openai))

How can I contact RAM USA about a billing question?

Visit ram-usa.com and use the main office phone number or contact form to reach their team, or refer to your latest RAM USA invoice for a direct billing or accounting email. When you contact them, include your company name, facility location, project reference, invoice number (if known), and the exact card charge details so they can quickly research and explain or correct the transaction.([mapquest.com](https://www.mapquest.com/us/ohio/ram-usa-352928841?utm_source=openai))

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