About Read AI
Read AI is a productivity and collaboration software company based in Seattle, Washington, that builds an AI assistant for meetings, email, and messaging. Their tools automatically record, transcribe, and summarize meetings across platforms like Zoom, Google Meet, Microsoft Teams, and Slack, and provide analytics on engagement and follow‑ups. Teams use Read AI to generate automatic notes, action items, and recap emails, as well as to streamline scheduling and manage knowledge from recurring meetings.
A Read AI charge may appear on your bank or card statement if you signed up for a paid Read AI plan, upgraded from the free tier, or added paid seats for your team. Common scenarios include monthly or annual subscription fees after a trial period, per‑user charges for business or enterprise accounts, or prorated charges when you add or remove team members. You might also see a small temporary authorization hold when you first add a card or update your payment method; this is typically released automatically and never fully captured as a charge.
If you’re unsure about a Read AI charge, start by logging into your account at read.ai and checking the Billing or Subscription section for your current plan, invoices, and payment history. Look for emails from Read AI in the inbox associated with your work or personal email, as receipts and renewal notices are usually sent there. To resolve questions, you can contact Read AI’s support via their website help/contact form or support email, provide the last four digits of the card, charge date, and amount, and ask them to locate the transaction. Common issues—such as forgotten trials, duplicate work/personal accounts, or old corporate cards still on file—are typically handled by cancelling the unused subscription, adjusting seat counts, and requesting a refund if it falls within their stated refund window or exception policy.