RECUP

Other90% confidence

RECUP is a German reusable cup and bowl deposit system that partners with cafés, restaurants, and other food-service businesses to reduce single-use packaging waste for takeaway food and drinks.

Munich, Germany

About RECUP

RECUP is a Munich-based company that operates one of Germany’s largest reusable packaging systems for the food-service industry. Through its RECUP cups and REBOWL containers, the company provides standardized, dishwasher-safe, BPA‑free, and recyclable cups and bowls that cafés, bakeries, restaurants, canteens, and other partners can use for coffee-to-go and takeaway meals. Customers pay a small deposit (typically €1 for a cup and €5 for a bowl) when they receive their drink or meal in a RECUP/REBOWL container and get the deposit back when they return it to any participating partner location across Germany. ([recup.de](https://recup.de/en/?utm_source=openai))

A RECUP charge on a card statement generally relates to a deposit-based transaction or other payment processed through their reusable system. This can occur when you get a takeaway drink or meal in a RECUP cup or REBOWL bowl at a participating outlet and the merchant’s terminal or online payment setup sends RECUP, rather than the individual café’s name, as the descriptor. The charge may represent the deposit itself, other associated fees, or settlement routed via RECUP’s platform for participating gastronomy partners. In some cases, multiple small amounts may appear if you made several to-go purchases on the same day at different partners within the RECUP network.

If you are unsure about a RECUP charge, start by checking your recent takeaway food and beverage purchases in Germany, especially where you received a reusable cup or bowl instead of a disposable container. Look for receipts from cafés, bakeries, or restaurants that advertise RECUP/REBOWL or a deposit system; these often note the deposit amount. You can also visit recup.de or use their location finder/app to identify partner businesses you may have visited, and contact the specific café or restaurant directly with the date and amount of the transaction. If the charge still seems unfamiliar or appears duplicated, contact your bank or card issuer to dispute the transaction and ask them to provide the full transaction details, including merchant ID and location, which can help confirm whether it is linked to a RECUP partner outlet.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to RECUP.

  1. RECUP

Frequently Asked Questions

Why do I see a charge from RECUP on my card instead of the café or restaurant name?

Some partner cafés and restaurants process deposits or takeaway payments through RECUP’s system, so the card descriptor may show RECUP rather than the individual outlet name. This typically happens when you received your drink or meal in a RECUP cup or REBOWL bowl with a deposit at a participating location in Germany.

What typical amounts does RECUP charge for reusable cups and bowls?

RECUP’s standard deposit is usually about €1 per reusable cup and €5 per REBOWL container, though the exact amount may vary by partner. If you see a RECUP transaction around these values, it likely corresponds to a deposit for takeaway packaging. ([recup.de](https://recup.de/en/?utm_source=openai))

Will I always be charged if I use a RECUP or REBOWL container?

Yes, you pay a refundable deposit when you receive your drink or food in a RECUP/REBOWL container. However, that deposit is returned in cash or via offset against your purchase when you bring the container back to any partner location in the network, provided you comply with the return conditions set by the business.

How can I get my deposit back for a RECUP or REBOWL container?

Return the clean, undamaged RECUP cup or REBOWL bowl to any participating RECUP/REBOWL partner business in Germany. They will refund your deposit in full according to their standard process—typically as cash or a credit against a new purchase. Use the location finder on recup.de or in their app to locate nearby partners. ([recup.de](https://recup.de/en/?utm_source=openai))

How do I contact RECUP if I have a billing question or suspect an incorrect charge?

If a RECUP descriptor charge seems incorrect, first verify it against receipts from recent takeaway purchases. If you still have concerns, visit recup.de and use their contact form or support email to reach customer service with the date, amount, and last four digits of your card. You can also ask your card issuer for the full merchant details and, if necessary, initiate a dispute.

Can RECUP place small temporary or pending charges on my card?

Some partner payment setups may place a temporary authorization on your card when a transaction involving RECUP is initiated. This can appear as a pending amount and usually drops off or is adjusted to the final transaction total within a few days, depending on your bank’s processing rules.

Why do I have multiple small RECUP charges on the same day?

Multiple RECUP charges on the same day often indicate that you made several separate takeaway purchases at different RECUP/REBOWL partner locations, each involving its own deposit or transaction. Review your day’s activities—such as visits to cafés, bakeries, canteens, or food stalls using RECUP—to match each amount with a specific purchase.

Can I cancel or reverse a RECUP deposit after the transaction has posted?

There is no remote ‘cancellation’ of a deposit once the card transaction has been processed; the standard way to recover it is to return the RECUP cup or REBOWL bowl to a partner outlet and receive the deposit back. If you believe the amount was charged in error or duplicated, contact the outlet and your card issuer to request a correction or dispute.

This merchant is in the Other category

Browse all

Got more mystery charges?

Paste your bank statement codes and we'll tell you exactly who charged you.

Find out who charged you