Redwood Self Storage

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Redwood Self Storage is a self‑storage facility offering rental storage units for personal and business use in Cotati, California.

Cotati, California, United States
storagepro.com
Owned by StoragePRO Management, Inc.

About Redwood Self Storage

Redwood Self Storage is a self‑storage facility located in Cotati, California, operated under the StoragePRO network of properties. It provides a range of secure storage units in various sizes, with features such as drive‑up access, gated entry, video surveillance, and on‑site management to serve local residents and businesses needing extra space for household goods, inventory, vehicles, or seasonal items.([storagepro.com](https://www.storagepro.com/storage-units/california/cotati/redwood-self-storage-292001/?utm_source=openai))

A charge from “Storeredwood” on a card statement is likely associated with monthly rent or fees for a storage unit at Redwood Self Storage, or with related move‑in or administrative charges (such as a one‑time admin fee) processed through their online or in‑office payment system. Customers often set up automatic recurring payments for ongoing storage, so charges can appear each month on or near the same date. New tenants may also see an initial pro‑rated rent plus fees, which can make the first charge amount higher than later recurring payments.([rentcafe.com](https://www.rentcafe.com/storage/ca/cotati/redwood-self-storage-425-houser-street/default.aspx?utm_source=openai))

To verify a Redwood Self Storage charge, customers should compare the transaction date and amount with their storage lease documents, online account, or emailed receipts from the facility or StoragePRO’s payment portal. If there are questions or suspected errors, tenants can contact the facility office directly by phone during posted office hours, or use the contact details provided on the StoragePRO/Redwood Self Storage website. Keeping records of unit numbers, lease start dates, and any changes (such as vacating a unit or adding autopay) will help resolve disputes quickly and ensure that billing stops once a unit is properly closed out.([rentcafe.com](https://www.rentcafe.com/storage/ca/cotati/redwood-self-storage-425-houser-street/default.aspx?utm_source=openai))

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Redwood Self Storage.

  1. Storeredwood

Frequently Asked Questions

Why am I seeing a charge labeled "Storeredwood" on my card statement?

This descriptor likely refers to rent or fees billed by Redwood Self Storage in Cotati, which operates under the StoragePRO network. Review your storage lease and recent payments—if you currently or recently rented a unit there, the charge will usually correspond to your monthly rent or initial move‑in costs.

How often does Redwood Self Storage bill for storage units, and on what date?

Redwood Self Storage typically bills storage rent monthly, with payment due on the same calendar day each month based on your lease start date. If you enrolled in autopay through their portal, your card will usually be charged automatically on that due date each month.([rentcafe.com](https://www.rentcafe.com/storage/ca/cotati/redwood-self-storage-425-houser-street/default.aspx?utm_source=openai))

Can I manage or cancel automatic payments for my Redwood Self Storage unit?

Yes. Tenants can usually manage payment methods and enable or disable automatic payments through the StoragePRO/Redwood Self Storage online customer portal. If you want to stop autopay, log in to your account and update your billing preferences, and confirm with the facility office that your account is set to manual payments only going forward.([storagepro.com](https://www.storagepro.com/storage-types/personal-storage/?utm_source=openai))

How do I stop future charges once I’ve moved out of my storage unit?

To stop future charges, you must follow Redwood Self Storage’s move‑out procedure: provide required notice (if any), fully empty and clean the unit, remove your lock, and confirm your move‑out with the office. Once the unit is checked out and your lease is closed in their system, recurring billing should cease. Keep your final statement or email confirmation in case a later charge needs to be disputed.

Does Redwood Self Storage charge any one‑time fees in addition to monthly rent?

Yes, many StoragePRO‑managed facilities, including Redwood Self Storage, charge a one‑time administrative fee at move‑in and may require a protection plan or proof of insurance. Your first charge can therefore include the initial rent, admin fee, and any required protection plan, making it higher than subsequent monthly charges.([storage.com](https://www.storage.com/self-storage/california/cotati/redwood-self-storage-243990/?utm_source=openai))

What should I do if I don’t recognize a Redwood Self Storage charge and don’t rent a unit?

First, check with family members or business partners who may have used your card to rent a unit. If no one recognizes the transaction, contact Redwood Self Storage or StoragePRO using the phone number on their website and provide the date and amount of the charge so they can look up the transaction. If they cannot locate an associated account or you still suspect fraud, contact your card issuer to dispute the charge and request a new card number.

Can I get a refund if I was charged after I thought my storage unit was closed?

Refunds are handled case‑by‑case and depend on whether the unit was officially vacated and the lease closed in the system before the billing date. If you believe you were charged in error after moving out, contact the facility manager as soon as possible with your move‑out date, any written notice you gave, and receipts or photos showing the empty unit; they can review your account and determine whether an adjustment or refund is appropriate.

Where can I find receipts or payment history for my Redwood Self Storage charges?

Payment history and receipts are typically available in the online customer portal associated with Redwood Self Storage. After logging in, you can view past transactions, print receipts, and confirm which card or account was charged. If you can’t access your account, the facility office can usually email or print a payment history for you upon request.

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