Removify

Software96% confidence

Removify is an online reputation management company that uses proprietary software and legal expertise to remove unwanted or illegitimate online content and reviews, and to help businesses optimize and monitor their ratings across platforms.

Cremorne, Victoria, Australia
removify.com
Owned by Software Combined

About Removify

Removify is an Australian-based online reputation management company headquartered in Cremorne, Victoria, that specializes in removing illegitimate or harmful online content and improving businesses’ review profiles. Combining proprietary software with legal and compliance expertise, Removify works across platforms such as Google, Facebook, product review sites, and industry-specific directories. Their services generally include content and review removal, ongoing review generation campaigns, ratings optimization, and continuous monitoring of a brand’s online reputation.

A Removify charge on your bank or card statement typically relates to fees for content or review removal, a reputation management package, or ongoing monitoring and optimization services. Customers may be billed as a once-off project fee for a specific removal campaign, or on a recurring subscription basis for continued monitoring, review generation, and reporting. In some cases you may also see an initial authorization hold or a pro‑rated amount if you joined mid‑billing cycle or upgraded your service level. Charges may appear with descriptors such as “REMOVIFY,” “REMOVIFY PTY LTD,” or similar variations, depending on your bank and payment provider.

If you’re unsure about a Removify charge, first check your email for invoices, proposals, or service agreements from Removify, as these typically outline your billing schedule and amounts. Log in to your Removify account (if applicable) to review your active services, billing history, and renewal dates, or speak with your internal marketing/legal team to confirm who authorized the engagement. To resolve questions, you can contact Removify directly via the contact form on removify.com, by replying to any onboarding or account manager emails you’ve received, or by calling their Australian office during business hours. Having the last four digits of the card charged, the charge date and amount, and your company name handy will help them quickly track and explain the transaction.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Removify.

  1. REMOVIFY PTY LTD +61130091507 AU

Frequently Asked Questions

Why am I seeing a recurring monthly charge from Removify?

A recurring monthly Removify charge usually indicates that your business is on an ongoing reputation management or monitoring plan rather than a one‑off removal-only project. These subscriptions may cover services such as continuous review monitoring, new review generation campaigns, reporting dashboards, and periodic content audits. Your exact billing frequency and amount will be set out in your signed proposal or service agreement. Log into your Removify account or check your onboarding documents to confirm which plan you’re on and its renewal date.

What are typical Removify pricing and charge amounts I might see?

Removify generally charges on a project or subscription basis, so you may see single larger one‑off payments for specific removal campaigns or regular monthly charges for ongoing management. Amounts vary depending on the number of items to be removed, how many locations or brands are being monitored, and any add‑on services like review generation or reporting. If you’re unsure whether the amount matches your agreement, compare the charge to your signed proposal or invoice from Removify and contact their support team for an itemized breakdown.

How do I cancel or pause my Removify subscription or ongoing services?

To cancel or pause ongoing services, you’ll typically need to follow the terms laid out in your Removify service agreement, which usually includes a notice period (for example, 30 days) before the next renewal date. Start by contacting your account manager directly or reaching out through the contact page at removify.com with your company details and the services you wish to change. They can confirm remaining contract terms, effective cancellation dates, and whether you’ll continue to have access to reports or tools after the service ends. Always request written confirmation of any cancellation for your records.

Why do I see a small or temporary Removify charge that later disappears?

A small or temporary Removify charge—often a low dollar amount—may be an authorization hold placed by your bank or payment processor when you first add or update a card. This lets Removify’s billing system verify that the card is active and valid but is not an actual fee. Such holds normally disappear or convert into the correct invoice amount within a few business days. If a temporary charge remains pending for longer than a week, contact your bank and then Removify support for clarification.

How can I request a refund or dispute a Removify charge?

If you believe you were billed incorrectly, first locate your invoice, proposal, or email correspondence that outlines the agreed fees and dates. Then contact your account manager or submit a support request via removify.com including your business name, invoice number (if available), the date and amount of the charge, and a brief explanation of the issue. Removify will review whether the charge aligns with your agreement and, if there’s been an error, can process a partial or full refund back to your original payment method. Keep in mind that completed services or fulfilled contractual terms may not be eligible for refunds, depending on your agreement.

Can my team have used Removify without me realizing that explains this charge?

Yes, many Removify engagements are initiated by marketing, legal, PR, or operations staff on behalf of a business rather than by the business owner directly. The charge might relate to a campaign to remove negative or defamatory reviews, clean up old content, or monitor brand mentions that another department authorized. Check internally with your marketing or legal teams, and search your company email for “Removify” or “removify.com” for proposals or onboarding emails. If you still can’t identify who approved it, contact Removify with your company name so they can confirm the account owner.

How do I contact Removify about a mystery charge on my statement?

Go to removify.com and use the contact form, or reply to any previous Removify email you have (such as an onboarding or account manager introduction). Provide the exact charge amount, the date of the transaction, the name on the card, and the last four digits of the card number so they can quickly look it up in their billing system. You can also call their Australian office during business hours; their phone details are listed on the website’s Contact page. For security reasons, do not send full card numbers or online banking screenshots in plain email—redact sensitive details before sharing.

How can I confirm which services or results I’m paying Removify for?

To see what you’re being billed for, log in to your Removify portal (if access was provided) to view your active services, reports, and historical removals. You can also review your signed proposal or scope-of-work document, which outlines the specific platforms, number of reviews or pieces of content targeted, and whether monitoring and review generation are included. If you don’t have these handy, ask your account manager to resend your latest scope and an itemized statement. Matching this documentation to your payment dates and amounts will clarify exactly what each charge covers.

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