Ritz Dry Cleaners

Personal Care90% confidence

Ritz Dry Cleaners is a specialist commercial dry cleaning and laundry business serving customers in the Perth area, providing garment and linen cleaning services for individuals and businesses.

Belmont, Western Australia, Australia
ritzdrycleaners.com.au
Owned by Prime Group

About Ritz Dry Cleaners

Ritz Dry Cleaners is a commercial and retail dry cleaning and laundry business based in Belmont, Western Australia, serving customers across the wider Perth area. They specialise in professional cleaning and care for everyday garments, business attire, evening wear, and delicate fabrics, as well as household items such as doonas, bed linen, curtains, and tablecloths. In addition to walk‑in consumer services, Ritz Dry Cleaners also supports local businesses with regular linen, uniform, and hospitality laundry services that can be set up on an ongoing account basis.

A charge from “Ritz Dry Cleaners”, “Ritz Dry Cleaning”, or similar wording may appear on your bank or card statement when you pay for garment or linen cleaning in-store, arrange a pick‑up/drop‑off service, or settle a commercial laundry invoice. For individual customers, charges are usually one‑off transactions on the day you drop off or collect items, though some services may be pre‑authorised at drop‑off and finalised once cleaning is complete. Business clients may see recurring or monthly charges if they have a standing account or regular linen service, and some statements may show separate transactions for surcharges (such as card processing fees) or adjustments.

If you’re unsure about a Ritz Dry Cleaners charge, start by checking recent visits to their Belmont location or any laundry you sent through your workplace or accommodation in the Perth area. Look for an in‑store receipt, drop‑off ticket, or email/SMS confirmation that matches the date and amount on your statement. For clarification, use the contact details listed on their website (ritzdrycleaners.com.au) to call or email their team, provide the transaction date, amount, and last four digits of your card, and ask them to look up the payment. Common billing issues—such as duplicate charges, incorrect amounts, or questions about damaged or missing items—are typically handled by speaking directly with the store or accounts department, who can investigate, offer re‑cleaning, credits, or refunds where appropriate.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Ritz Dry Cleaners.

  1. RITZ DRYCLEANERS BELMONT AUS

Frequently Asked Questions

Why did I get a charge from Ritz Dry Cleaners when I only dropped items off?

Some dry cleaners, including Ritz Dry Cleaners, may pre‑authorise your card when you drop garments off, then complete or adjust the charge when cleaning is finished. On your statement this can look like an initial pending amount followed by a final posted transaction. If you see both, the authorisation usually drops off automatically within a few business days, leaving only the final charge. If you’re unsure whether both will clear, contact Ritz Dry Cleaners with the dates and amounts so they can confirm.

What are typical charge amounts from Ritz Dry Cleaners?

Ritz Dry Cleaners generally charges per item based on the garment type and fabric, with separate pricing for items like suits, dresses, shirts, doona/duvet cleaning, and household linen. A single visit might include several items on one transaction, so statement amounts can vary from small one‑off pieces to larger combined orders. Commercial and hospitality clients may see higher, regular totals that reflect bulk linen or uniform service. For exact pricing, refer to your receipt or the price list available in‑store or via ritzdrycleaners.com.au.

Why do I see a Ritz Dry Cleaners charge every month or fortnight?

While most individual customers are charged per visit, businesses and regular clients sometimes set up ongoing accounts with scheduled collections and deliveries. In these cases, Ritz Dry Cleaners may invoice and charge your saved card on a weekly, fortnightly, or monthly cycle, leading to recurring statement entries. If you have a workplace or rental/short‑stay property that uses their services, the charge may be linked to that account. Contact their accounts team through the details on their website to check whether your card is linked to a commercial or household account.

How can I dispute a charge or request a refund from Ritz Dry Cleaners?

If you believe you’ve been overcharged, charged twice, or have an issue related to damaged or missing items, contact Ritz Dry Cleaners directly as soon as possible. Have your receipt or drop‑off ticket, transaction date, and amount ready so they can locate the order in their system. They will typically review the cleaning log, CCTV or counter records where available, and discuss options such as re‑cleaning, store credit, adjustments, or refunds depending on their store policy and the situation. If you cannot resolve the issue with them, you can then speak to your bank about your dispute options.

How do I cancel or change a regular service or account with Ritz Dry Cleaners?

For business or regular household accounts with scheduled pick‑ups/deliveries, you’ll need to contact Ritz Dry Cleaners’ office or accounts department using the details listed on ritzdrycleaners.com.au. Ask to pause, cancel, or modify your service and confirm in writing (by email) so you have a record. Be sure to check if there are any notice periods for cancelling regular collections or minimum‑term agreements, as charges may continue until the end of the current billing cycle. Keep an eye on your statements for one more cycle to ensure the charges have stopped.

I don’t recognise this Ritz Dry Cleaners charge—how can I verify it?

First, check with family members or housemates who may have used your card or a shared card for dry cleaning in the Perth/Belmont area. Compare the transaction date and amount with any recent events like weddings, business trips, or hotel stays where clothing or linen might have been sent for cleaning. Then, contact Ritz Dry Cleaners with the exact amount, date, and card type so they can look up the transaction in their point‑of‑sale system. If they cannot find a matching transaction under your card details, contact your bank to report a potential fraudulent charge.

Why is there a small or temporary Ritz Dry Cleaners charge marked as pending?

Some payment terminals place a small temporary authorisation or hold when your card is first processed, particularly for contactless or tap‑and‑go transactions. This may appear on your online banking as a pending amount from Ritz Dry Cleaners before updating to the final total or dropping off. These authorisations are not final charges and usually disappear within a few days, depending on your bank. If a small pending amount remains longer than expected, contact your bank and, if needed, Ritz Dry Cleaners for clarification.

How can I contact Ritz Dry Cleaners about a billing or account issue?

Visit ritzdrycleaners.com.au and use the contact information listed there, which typically includes a phone number for the Belmont store and/or an email or contact form for general or accounts enquiries. When you reach out, provide your full name, the last four digits of the card used, the transaction date, and the exact amount shown on your statement. This helps their staff quickly locate the payment and your cleaning order. If you visited through a business or hotel arrangement, mention the business name as well, as the charge may be under a company or group account.

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